Pickpocket, left, pretends innocence after stealing a wallet from Diaz, right.
Bob and I looked at each other in disbelief. Only we knew the incredible odds we’d just beaten. To stroll into Rome’s Termini, the main train and subway station, pick a platform, peg a pair of old men as pickpockets, position a victim, and have it all work as if to a script, in under twenty minutes, on Take One… we were flabbergasted, giggly. The fact that the film crew’s hidden cameras captured it all was merely the cherry on top. This had been our hope and our plan, but we never dreamed we’d pull it off so quickly, if at all. Our prey were Italians; ordinary-looking, regular citizens. Not ethnic minorities, not immigrants, not identifiable outcasts. We’d begun this project for ABC 20/20 with this, the toughest challenge of them all.
Just last night, at dinner in a wonderfully touristy trattoria, investigative reporter Arnold Diaz and segment producer Glenn Ruppel had expressed their severe doubt. They wondered why ABC had allowed this frivolous endeavor, invested the time and significant expense in so improbable a venture. Hidden camera expert Jill Goldstein, serious videographer though she was, just seemed pleased to be along, on her first trip to Europe, her first trip abroad. The five of us ate an innumerable procession of courses any Italian would have pared by half, toasting luck first with Prosecco, then wine, grappa, and finally little glasses of thick, sweet limoncello.
Arnold Diaz interviews Bob Arno about pickpocketing techniques.
Bob and I had worried all the previous two weeks, fretting over myriad potential obstacles. How could we be certain to lead the crew to thieves, get Arnold Diaz pickpocketed, and get it all on film? How would we find the perps in all of Rome?
Our hopes slipped a little when we first met Arnold. With his refined Latin looks and flair for fashion, he blended right in with the local Italian crowd. He didn’t look like a typical American tourist, who may as well have the stars and stripes tattooed across the forehead. Arnold didn’t look like a tourist at all; rather, he looked like a European businessman. So we gave him a five-minute makeover. We slung a backpack on him, put a guidebook in his hand, a camera around his neck, and a “wife” by his side (me!) and, poof—there he was: a tasteful tourist, ready to be ripped off.
Let’s look at the anatomy of a pickpocket victim. I’m thinking of a couple I saw in Barcelona not too long ago. They had the word “gull” plastered all over them, a perfect lesson in what not to do. They were affluent-looking: the woman wore a slinky black dress, a big blonde wig, and garish diamonds from here to there, real or not. Her watch was thin, gold, and diamond encrusted. She carried a designer purse and a recognizably expensive shopping bag. The man wore a floppy black suit, trendy black t-shirt, and a gold Rolex. He carried a large camera bag with a Sony label on it. They stood utterly bewildered, map in hand, staring at street signs. I had an urge to educate them, but what could they change right then and there? I’d only manage to scare them. Bob and I want people to enjoy their travels. We mean to raise awareness, not paranoia.
If this couple were the ideal paradigm of oblivion, they’d plop down at a sidewalk café. She’d sling her purse (unzipped) over the back of the chair by its delicate strap and he’d put his camera bag on the ground beside or under his chair. He would not put his foot through the strap. He’d hang his jacket on the back of his chair. Is anything in its pockets? They’d both relax and watch the people parade, as they should. When the bill arrived, he’d leave his thick wallet on the table in front of him while he waited for change. Eventually he’d realize there would be no change, because he hadn’t counted on a cover charge, a charge for bread, a charge for moist, scented, plastic-wrapped napkins, a built-in tip, and water that cost more than wine.
How many mistakes did they make?
A purse at risk.
“Tourists are more vulnerable than anyone else on the streets,” Bob says. “And not only because they often carry more money than others. Their eyes are everywhere: on the fine architecture, the uneven pavement, shop windows, the map in their hands, unfamiliar traffic patterns, unpronounceable street signs. They don’t know the customs of the locals and don’t recognize the local troublemakers.
“Con artists and thieves are drawn to tourists for the same reasons. Tourists are unsuspecting and vulnerable.”
A pickpocket steals from a back pocket, aka the sucker pocket.
Over-confidence is the enemy of travelers in unfamiliar lands. The know-it-all risks loss and embarrassment. Henry started his story with the wistful remark we’ve heard countless times:
“I didn’t think it could happen to me,” he said, shaking his head. “I never even sensed the other guy was near me.”
Henry and Kathy were world travelers. We met them in the third month of their current foreign travel adventure. Only in their forties, they were quite young compared to others with the time and resources for extended travel. Both were physically fit and mentally sharp. To Kathy’s alert, quiet reserve, Henry radiated self-assurance and arrogance.
On this day, as usual, Kathy carried their cash in the deep front pocket of her tight shorts. Henry carried nothing but the plastic boarding card issued to him by his cruise ship.
Another pickpocket's back-pocket technique.
The couple was standing on a street corner near the souk in Casablanca when a large local man approached. Glancing at Henry’s Blue Jays cap, the interloper leaned into Henry, lightly knocking his shoulder.
“You from Canada?” he slurred, in a drunken act. Henry, always on his toes, second guessed the ulterior motive.
“Keep your hands off me, pal,” he said threateningly.
The stranger backed away and glanced across the street. Kathy followed his look and watched as a second man approached them. He was the big guy’s partner.
“Sorry, I have no use for this,” the partner said, and held out Henry’s boarding card. The couple had never even noticed him near them; yet somehow, he had been.
I like this story for its considerate thief. Most, with hopes of snagging a credit card quashed, would drop the worthless plastic in a trash bin, or more likely on the ground. The notion of a quixotic thief appeals to my wispy romantic being. Luciano, that ever-present menace on Naples’ trams, told us that, since he doesn’t use the credit cards he steals, he drops them into a mail box so they can be returned to their owners.
Had Henry Smartypants read the U.S. State Department’s report on Morocco, he would have known that “criminals have targeted tourists for robberies, assaults, muggings, thefts, purse snatching, pickpocketing, and scams of all types,” and that “most of the petty crime occurs in the medina/market areas….” Perhaps he would have thwarted the thief who snuck up behind him; his antennas would certainly have been up.
If misfortune befalls the unwary and swindlers seek the weak, enlighten yourself and raise your awareness.
Cargo pockets are easy to steal from. Buttons or Velcro take the thief an extra second or two.
Sandy and Frances thought little of the gaggle of girls who flopped onto the bench they were resting on. There were more girls than could fit on the bench: half a dozen or more. They were pretty, 15-16-year-olds and with them was an adult woman. Their teacher, perhaps, Frances thought.
The girls cozied up to Sandy, making room for one more to squeeze onto the bench. They wiggled and squirmed, like impatient students in class, while the woman spoke to them. Sandy and Frances didn’t understand the language they spoke.
The couple didn’t notice that all the other benches were empty. They didn’t wonder why this gang, or “class,” had to crowd onto their bench. They were not the least suspicious of the girls.
“Why don’t we move so they can all fit,” Sandy said after a couple of minutes. He and Frances settled on the next bench.
“We needn’t have bothered,” he said, watching as the group immediately left the bench and the area.
Londoners Sandy and Frances had just flown into Barcelona to take a cruise. They were too early to board, but it was a gorgeous, sunny afternoon and they didn’t mind waiting the ten minutes before the gangway opened.
Although this cargo pocket has buttons, a hand can slip in between them. And did.
Soon they were in their stateroom, unpacking. Sandy opened a drawer to put away his wallet and, of course, you know: his pocket was empty. He’d had it in the cargo pocket of his pants, “secured” with two buttons. He told us how he went cold all over. How he checked and rechecked his pocket, not believing his wallet was really gone. But from the first instant, he knew exactly what had happened.
Are you groaning? Not another Barcelona story, please! I’m afraid so.
Sandy told us over and over how stupid he felt for letting it happen. There was a lot of money in the wallet, but his insurance would replace it. He just felt like an idiot. Although I’ve never heard of this particular technique, I assured him that this gang was well-practiced in the art of portraying innocence. They knew exactly how to behave, how to avoid rousing suspicion.
The thief hadn’t even unbuttoned the pocket. She didn’t need to. The gap between the two buttons was large enough for a slim hand and a wallet.
They got thousands of British pounds. I don’t think they’ll work for a while. We’re all safe from this gang, at least for the next week or two.
St. Petersburg— The beefiest of the five Mongolian thugs shoved his fist in front of Bob’s face, thrust forward his chin, and stared. Bob stared back and so did I. Two more brutes joined the first. One pointed to our camera and said “No!” The other swept his hand as in “get out of here, scram!”
Experienced at this sort of confrontation, we didn’t back down. That doesn’t mean we weren’t nervous and aware of the danger. We’ve been threatened before, not to mention spat upon and mooned. But pickpockets, by our own definition, are nonviolent. Sure, there are the unpredictable drug addicts desperate for money for a fix, but these five fixed us with alert and stone-cold eyes. They did not look harmless.
We’d spotted two of the gang within minutes of reaching Nevsky Prospekt, the broad boulevard of St. Petersburg. They stood on the corner of what might be the city’s busiest intersection, where tourists get their first glimpse of the magnificent Church on the Spilled Blood, a subway station upchucks clotted streams of humans, and tinny, battery-operated speakers screech the muffled pitches of Russian barkers selling canal cruises.
We picked the pair out of the crowd as we crossed the street toward them. They crossed and passed us, then u-ied and immediately separated, one in front, one behind us. The Russian sandwich. Instead of worry, we felt glee. Bob had a prop wallet stuffed with newspaper in his back pocket. Bait.
As Bob and I paused outside the subway station, the crew ditched us, ducked inside, and came out following a tourist. Bob managed to snap two blatant frames with a camera, one of which shows the gang leader looking straight into the lens as a partner shields a backpack for another’s grope.
Did they get anything? We don’t know because, as always, the thieves cover their moves. But a moment later…
Barcelona, Spain—We’re walking along Carrer de Ferran, a block off La Rambla. Instead of paying attention to the street scene, I’m looking for a wine shop. Ana is cooking dinner for us and we’re already anticipating the cozy evening. (Dinner turned out to include a sensational artichoke risotto, the cheesy sort that begs for overindulgence.)
So we’re ambling among the eclectic mob on Ferran when half a block ahead I notice a boy unfurl a piece of paper. It could have been a folded brochure or magazine page. He unfurls it with purpose, turns and walks toward me, but on the other side of the street. He’s got my attention. In a few seconds, he reaches the bar directly across the street from me, where people sit behind small tables at the open front. The boy lays his paper on top of a table, waits half a beat, then picks up his paper and scuttles back to the corner where I first noticed him. I see an empty spot on the table.
I grab Bob, who is ten feet ahead of me. “Postcard thief,” I say, “let’s follow!” I don’t mean someone who steals postcards. I’m referring to the method Kharem demonstrated years ago.
Meanwhile, the thief has met a girl on the corner, and he gives her something. We rush to catch up with them, pulling out cameras that had been retired for the evening. The boy and girl turn down an alley. Bob and I trot to get close, then stay ten or so feet behind them as we strategize. I want to confront them right away since I know they just took something. We close in and I come around the girl’s side.
“Give me the wallet,” I say, my hand out. I know she still has it. I know she has no choice. We’re in a plaça now, with lots of people around. I repeat my demand a couple of times.
The girl looks at me like I’m crazy, her fingers to her chest, shoulders hunched. “No have,” she says, or something like that. I put my hand on her. She immediately twirls out of my grasp so I turn to the boy.
“Give it to me,” I say. “I saw you take the wallet.” I hold up my camera. “I have photos,” I lied. “He has video.” I point to Bob, who is filming.
I reach for the boy, and they both take off, full-speed. “Cartaristas!” Bob shouts, mostly as an experiment. His Swedish-accented Spanish reverberates throughout the land. Every head in the plaça turns to look at us. No one seems to look at the fleeing thieves. We let them go.
Backtracking, we return to the bar. The victim is clearly looking for something. He’s only just discovered his loss.
“Is your wallet gone?” I ask him in a breathless rush. “I saw the thief who took it! I’ve just been chasing him!”
“No, my mobile is gone,” he said. “It was right here.”
Shit! If I had demanded they give me the phone I would probably have gotten it back!
The pigeon poop perp squirts fake bird droppings on his mark, then points it out and offers to clean it off—while he cleans the victim out.
Barcelona, Spain—The Pigeon Poop Pickpocket got me with a double-blob on my back. I felt it ever-so-lightly and knew instantly we’d been accosted by that infamous and elusive thief. A second later, the thief overtook us, smiled, pointed to my back, and said “bird, bird.”
The Pigeon Poop Pickpocket
What luck! Bob and I were ecstatic to see that we recognized the creep. We had met the pigeon poop pickpocket exactly ten years ago, when he squirted my back with fake pigeon poop about ten blocks from this location. His technique was identical, he looked the same and dressed the same, in shorts, with a cap, backpack, and big glasses.
The pigeon poop perpetrator.
Our excitement impaired our judgment. We should have let the game play out. After all, we were ready for him, with a prop wallet in Bob’s pocket, three hidden video cameras, and two still cameras. Our cash and credit cards were safely stowed in pouches under our clothing. But we remembered how slippery this guy was in June of 1998, that we couldn’t induce him into conversation, that he smiled politely and slowly backed up until he could escape from us.
This time, Bob kept a hand on him in a friendly sort of way and insisted that he talk to us. He didn’t seem to remember us at all. Bob suggested coffee and the thief agreed, leading us to a café a block away. Bob stayed in his face and I had him trapped from behind as we fast-walked and fast-talked. Would he bolt at the intersection? We both noticed that he emptied his goop as we walked. It flew out in big globs as he slyly ditched the evidence. Until he dumped his little squirt-bag, he gestured like a magician: theatrically, as if we wouldn’t notice his tightly clenched fist.
What’s in his right fist?
Moments later we were sitting around a little aluminum table outside a restaurant. We ordered cafe solo, he ordered a “bitter.” The waiter gave him a sideways glance. Was he recognized? The waiter said no, when we returned later to ask. The thief told us his name was Manel, but he was in a hurry, he had to go pick up his children. I respected his desire to be on time for his kids, but Bob wanted to talk now. I’m such a sucker. I believed this known criminal, this con artist with the duplicitous smile. Eventually we agreed to meet in our hotel lobby in an hour and a half. “2:30,” he stressed, “not 3:00.” I’m such a sucker. With his big smile, he backed away until he could lope out of site, pointing to his watch and the general direction of our hotel. Just like ten years ago.
We rushed back to the hotel. If nothing else, we needed to put away our tapes for safekeeping. And I needed to change out of my shitty clothes. He won’t show up, Bob said. But we called our trusty translator Terry, our dear friend Terry, who dropped everything to fly all the way across town on his bike. This is a big deal. Terry’s starting up FluidInfo, the tech company of tomorrow according to the elite circle who understand what he’s doing and fund him. He doesn’t really have time to fool with thieves. But he made time, just in case. He won’t show up, Terry said.
Of course the perp didn’t show up.
Ten years earlier… The pigeon poop pickpocket in 1998. He just happened to have a packet of tissues handy; just happened to have a bottle of water.
With Terry, we went to the police station to show his photo, again. We did it years ago and he’s still at large, but we wanted to hear what the cops said. Ten years ago the police showed us the three hundred faces in their database, all men who practice la mancha, the stain, or what we call the pigeon poop pickpocket’s ploy. Our man’s mug was not on file then. This visit was unproductive, even a comedy of errors. Predictable, I thought.
The next day we found Kharem approaching marks on La Rambla, and we showed him photos of Manel. No, Kharem said, his name is Miemou. He owns a bar. Bar owners can steal with impunity, Kharem told us, because no one will accuse them. Miemou has a brother also named Kharem, who picks pockets in the Metro. That was Kharem’s story, anyway, which I take with a grain of salt. (I’m not always a sucker.)
The pigeon poop pickpocket’s ploy is this: The perp sneakily throws or squirts something onto your back. Then he politely points out the mess and offers to help you clean it off—while he cleans you out. This is a perfect con. (Con comes from confidence, right?) He plays the good Samaritan. He gains your confidence. He creates a strategy to touch your body wherever he wants to, wherever the disgusting mess supposedly is. A pickpocket can’t steal without touching, right? Why wait for an opportunity? That’s for amateurs. Create one! I call these thieves strategists and they are devious. Look, he makes you grateful to him. He desensitizes you to his touch. And he employs the yuck factor, taking advantage of the truth that bird shit directly triggers the ick region of the brain, a highly effective distraction.
This guy got it good.
FAQ:
How is the goop applied to the mark?
I begged the pickpocket to show us his tool, both this time and ten years ago. No luck. It seems to be a small plastic bag. I watched his hand like a hawk and never caught a glimpse of the thing. Neither did I find it when I returned to the scene later and searched the pavement. Other practitioners surely have their own inventions. In Las Vegas, we saw a team use the same technique, but one of their members spit into the victim’s hair. And here’s a photo of a victim who was doused with brown goo. Must have used a water pistol.
What is the stuff made of?
I felt that our perp’s formula has changed from ten years ago. Then, it was more a striated mix of blackish and white stuff. This time, it was pure beige. It dried to a soft, waxy cake with a texture similar to cheap chocolate, or white chocolate. I was not a dedicated enough researcher to finger the stuff, smell it, or taste it. It definitely stimulated the ick region of my brain.
Does it wash out?
Mine did. Another perp’s formula might not.
Is this strategy unique to Barcelona?
Not at all. In fact, most of the 300 perpetrators the police had on file were South Americans. The spitters in Las Vegas mentioned above were from South America, too. In New York, the method is identical but the perps squirt ketchup or mustard on the mark near a street-food vendor; hence, the “condiment caper.”
Any other clever twists on the theme?
Some perps dirty their male marks’ jacket. The clean-up process involves removing the jacket, the better to clean it, which gives free and easy access to all pockets, including the difficult-to-reach inside breast pocket.
I remember when I used to hunt for wild mushrooms in the Santa Cruz Mountains. I’d find nothing the first hour or so. But after spotting the first one, even if it wasn’t a candy cap or chanterelle or boletus, other mushrooms would practically pop into view. It was just a matter of focus and concentration. Likewise looking for pickpockets. “Watch their eyes,” our favorite New York subway cop, Lothel Crawford, used to tell us. The eyes—and the body language as well. With their ulterior motives, these interlopers belong to a crowd like an inchworm to a salad. A practiced eye will spot them. What is the crowd doing? Enjoying the sights, as they should be. And the perps? They’re looking at the crowd.
Too many travelers forget their good judgment when they pack their pajamas. High on excitement, relaxed after a beer or an unaccustomed lunchtime glass of wine, disoriented with jetlag, going with the flow—too many fall victim to the dreaded Tourist Suspension of Common Sense. I call it Holiday Headspace. It’s an easy-going, carefree attitude which gives us an unequivocal handicap in a city not our own. Or, even in our own backyard.
Like most Americans, I was raised to be kind, friendly, and open to strangers. Cynicism is an unnatural state for a traveler who has come far to experience a new land and unfamiliar customs. We’re prepared to accept our local hosts, however alien or exotic they seem to us. After all, it’s their country. We want to like them. Yet, we don’t know how to read these foreigners, even though they may seem just like us. We can’t always interpret their body language, their facial expressions, their gestures. We’re at a distinct disadvantage as tourists and travelers, due to our nature as much as our innocence.
Of all the victims we’ve spoken with, a couple robbed in Athens puzzled me most. The woman’s bag had been slit with a razor on the infamous green line train between the Parthenon and Omonia Square, the city center. Noticing the gash, we pointed it out to her as we exited the train. The couple was visiting Greece from Scotland, they told us as they inventoried the contents of the bag, and it was the last day of their stay. Their few remaining traveler’s checks were missing, but the woman’s cash was safe in a zippered compartment. The biggest loss was her passport, which would cost dearly in time and aggravation. They would miss their flight home the next morning, and have to purchase expensive, one-way, last-minute tickets, as well as an unplanned hotel night. The complications of a delayed return home were another factor, with work, childcare, and other obligations.
They suffered more inconvenience than financial loss, and perhaps that is why they didn’t seem as upset as most other victims we meet. Maybe they were secretly pleased to get another day away from the boredom or difficulties or sheer madness of their home routine—whatever it is they were escaping from.
In any case, we were amazed to hear them cheerily admit that they had been pickpocketed before. Bob and I tend to assume that an intimate encounter with a street thief bestows a sort of earned awareness on the victim, and he or she is thereafter unlikely to be had again. The Scottish couple, however, seemed almost to laugh it off, resigned to the fact that they were destined to be victims.
They had no concept of what made them so appealing as marks; and no idea that they had practically advertised their vulnerability. They were fascinated to learn that some pickpockets look out for a certain type of target, and that, even as tourists, they had a certain amount of control over their desirability toward pickpockets.
“Dress down,” Bob always tells his audiences. “Leave your jewelry at home. Don’t give off signals.” In other words, if you’re going to be in an unpredictable environment, try not to look like an affluent tourist. “Have pace in your face,” Bob says, meaning: know where you are and where you’re going. Try not to appear lost and bewildered. Lost and bewildered equals vulnerable.
