Holiday headspace

Purseology 101. How purses are picked.

Slashed bagI remember when I used to hunt for wild mushrooms in the Santa Cruz Mountains. I’d find nothing the first hour or so. But after spotting the first one, even if it wasn’t a candy cap or chanterelle or boletus, other mushrooms would practically pop into view. It was just a matter of focus and concentration. Likewise looking for pickpockets. “Watch their eyes,” our favorite New York subway cop, Lothel Crawford, used to tell us. The eyes—and the body language as well. With their ulterior motives, these interlopers belong to a crowd like an inchworm to a salad. A practiced eye will spot them. What is the crowd doing? Enjoying the sights, as they should be. And the perps? They’re looking at the crowd.

Too many travelers forget their good judgment when they pack their pajamas. High on excitement, relaxed after a beer or an unaccustomed lunchtime glass of wine, disoriented with jetlag, going with the flow—too many fall victim to the dreaded Tourist Suspension of Common Sense. I call it Holiday Headspace. It’s an easy-going, carefree attitude which gives us an unequivocal handicap in a city not our own. Or, even in our own backyard.

Like most Americans, I was raised to be kind, friendly, and open to strangers. Cynicism is an unnatural state for a traveler who has come far to experience a new land and unfamiliar customs. We’re prepared to accept our local hosts, however alien or exotic they seem to us. After all, it’s their country. We want to like them. Yet, we don’t know how to read these foreigners, even though they may seem just like us. We can’t always interpret their body language, their facial expressions, their gestures. We’re at a distinct disadvantage as tourists and travelers, due to our nature as much as our innocence.

Of all the victims we’ve spoken with, a couple robbed in Athens puzzled me most. The woman’s bag had been slit with a razor on the infamous green line train between the Parthenon and Omonia Square, the city center. Noticing the gash, we pointed it out to her as we exited the train. The couple was visiting Greece from Scotland, they told us as they inventoried the contents of the bag, and it was the last day of their stay. Their few remaining traveler’s checks were missing, but the woman’s cash was safe in a zippered compartment. The biggest loss was her passport, which would cost dearly in time and aggravation. They would miss their flight home the next morning, and have to purchase expensive, one-way, last-minute tickets, as well as an unplanned hotel night. The complications of a delayed return home were another factor, with work, childcare, and other obligations.

They suffered more inconvenience than financial loss, and perhaps that is why they didn’t seem as upset as most other victims we meet. Maybe they were secretly pleased to get another day away from the boredom or difficulties or sheer madness of their home routine—whatever it is they were escaping from.

In any case, we were amazed to hear them cheerily admit that they had been pickpocketed before. Bob and I tend to assume that an intimate encounter with a street thief bestows a sort of earned awareness on the victim, and he or she is thereafter unlikely to be had again. The Scottish couple, however, seemed almost to laugh it off, resigned to the fact that they were destined to be victims.

They had no concept of what made them so appealing as marks; and no idea that they had practically advertised their vulnerability. They were fascinated to learn that some pickpockets look out for a certain type of target, and that, even as tourists, they had a certain amount of control over their desirability toward pickpockets.

“Dress down,” Bob always tells his audiences. “Leave your jewelry at home. Don’t give off signals.” In other words, if you’re going to be in an unpredictable environment, try not to look like an affluent tourist. “Have pace in your face,” Bob says, meaning: know where you are and where you’re going. Try not to appear lost and bewildered. Lost and bewildered equals vulnerable.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter One (part-h):
High and Dry on the Streets of Elsewhere

©copyright 2000-2008. All rights reserved. Bambi Vincent

How to steal a Rolex, Part 5 of 5

How could charming streets like this hint at their hidden dangers?
How could charming streets like this hint at their hidden dangers?

Naples, Italy— After lunch, Mario must leave us and we four are left to stumble through the dangerous quarter accompanied only by pidgin. Officer DC leads us deep into mafia headquarters, where families fight families and the Camorra rules. He points out the most life-threatening piazzas and says the gangs have their own areas and specialties: drugs, prostitution, stealing, counterfeiting.

Bob pauses to film a picaresque street; one of many that seem straight out of a black and white movie.

“Bob—” DC starts.

“Oh—I’ll put it away,” Bob apologizes.

“No. Bob.” DC pulls up his shirt and reveals his police belt and guns. “With me, you do anything. You are safe!”

Baby thugs-in-training? Two boys on a mini-motorcycle keep up with the full-size bike they chase.
Baby thugs-in-training? Two boys on a mini-motorcycle keep up with the full-size bike they chase.

Since our near-mugging here in 1994, we’ve been fascinated by this designated danger zone. Our motorcycle tour three years ago only increased the allure. Yet, we’ve ventured only a few blocks in at most, each time getting the shivers as spotters’ whistles echo off the high walls and Vespa-mounted muggers circle us like sharks around a bleeding seal. We’ve tried it carrying nothing, no jewelry, watches, cameras, or bags, only to chicken out with memories of three men on a silent scooter grabbing us from behind, and a hundred first-person reports of watch- and bag-thefts.

A street sign for the illiterate? Or just decoration?
A street sign for the illiterate? Or just decoration?

Today we’re not scared. We swing our arms carelessly. Walk without looking behind us. Leisurely pause to examine fresh produce, a wall plaque, fanciful architecture.

We’re going to see the biggest Rolex thief, DC tells us, and the number one drug dealer. It isn’t clear if this is one person or two, but it doesn’t matter. We turn down a street of blinding sun light and deep shadow, narrow, like an alley, like all the streets in this Italian barrio. It would look like a slum if it weren’t so full of Hollywood character. The female coterie in plastic chairs, the don seated suitably apart flanked by a pair of young men and a pair of mean dogs. The only thing wrong with the picture? AS seems too young to rule a family. I can easier picture him dancing in a gay bar, with his tight jeans and red t-shirt stretched over buff biceps. But what do I know about mafiawear? What I do know is that this is one tough thug, gracious in polite company, but very likely soon off to the clink like his homeboys.

This is part 5 of 5. — Part 1

©copyright 2000-2013. All rights reserved. Bambi Vincent

How to steal a Rolex, Part 4 of 5

Naples, Italy—Mario is not only intelligently fluent in English and Italian–he is interested in the conversation. He excavates the essence when Officer DC expounds on the legality of the pacco biz. Apparently, the victim has to “denounce,” or make a complaint against, the seller, but the victim can be denounced, too, for buying from a thief. And in the end, the judge will toss it out because he has many bigger crimes to deal with. But wait—that’s another story.

I mention that we had seen Luciano and his brother Angelo working the trams in the morning. DC sort of snorts. Simple pickpockets. Too small fish for him to be concerned with.

No wonder the thieves are thick in Naples.

2004: Bob steals the tie from pickpocket Nuncio, while Nuncio tries to steal Bob's wallet for real.
2004: Bob steals the tie from pickpocket Nuncio, while Nuncio tries to steal Bob’s wallet for real.

We are lucky that DC is at our disposal today. He has just returned from a three-month course in Rome where he qualified as a machine gun instructor. He and his girlfriend were nearby when we called his cell phone. They hurried over to meet us. On a small player, we showed him some of last year’s video of local thieves, including Nuncio, the white-haired “businessman” from whom Bob lifted a tie.

“White hair means experience,” DC said.

Strange then, that he didn’t recognize this experienced Napolitano pickpocket.

Bambi stocks up on Naples' unique wood-roasted coffee.
Bambi stocks up on Naples’ unique wood-roasted coffee.

DC will be 33 in October. He and his girlfriend plan to go to Las Vegas then to get married. First, he laughs, he will study English. Like most Napolitanos, they know little.

“You still haven’t told me how they steal the watch off your right wrist when you’re driving,” DC says.

Since he’d dropped it, I hadn’t realized that he actually had an answer.

“When you put your left hand out to fix the mirror, they burn it with a cigarette,” he said.

This is part 4 of 5.  — Part 5  — Part 1

©copyright 2000-2013. All rights reserved. Bambi Vincent

How to steal a Rolex, Part 3 of 5

AS breaks omertà . I film feet.
AS breaks omertà . I film feet.

Naples, Italy— For most of this day, we’ve been accompanied by Mario, a friend and fabulous translator. Born in Italy, educated in Australia, now settled in Las Vegas, Mario grew up speaking textbook Italian at home while secretly imitating his parents’ Napolitano dialect, which he wasn’t allowed to use.

Pacco men secretly switch bags before finalizing a sale.
Pacco men secretly switch bags before finalizing a sale.

“No way!” Mario had said earlier, as Officer DC explained why the pacco men are allowed to continue their bait-and-switch scam year after year. They were now offering Bob a cell phone as we traversed their territory, not noticing our plainclothes police pal. When they recognized DC, they flocked around him like awestruck fans. DC eventually pushed through the gangster gauntlet, complaining that we’d never get to lunch if we stopped to talk with every crook. [More on bait-and-switch, eventually.]

Two scippatori cornered Bob. Five or six scooters buzzed us repeatedly, eyeing his Rolex. It's a fake. Of course our cameras were at great risk, as well.
Two scippatori cornered Bob. Five or six scooters buzzed us repeatedly, eyeing his Rolex. It’s a fake. Of course our cameras were at great risk, as well.

We turn into the Quartieri Spagnoli telling Mario how it’s not just your ordinary neighborhood. We pass the spot where Bob had been pinned from behind so long ago, a two-handed Rolex-robbery attempted on his old model by three of AS’s butterfingered predecessors. DC selects an empty trattoria. He orders “a mixture” for all of us, and a feast arrives, plate by small plate. Crisp-fried sardines, miniature arugula, zucchini flowers, and the tenderest calamari we’ve ever eaten.

Balconies, laundry, and steep stairs personify the quarter as much as crime.
Balconies, laundry, and steep stairs personify the quarter as much as crime.

“Watch your bag,” DC cautions Bob, who sits closest to the open door. DC, of course, has his back to the wall. “Do you know how they steal a watch when you’re driving a car?

“Yes,” I say. “When you’re stuck in traffic, they squeeze between cars on their scooters and fold your side mirror to get by. You reach out to fix the mirror and the next scooter-rider grabs it.”

DC seems disappointed that I know.

“How would they do it if you wear your watch on your right wrist?”

I say I don’t know.

“They make you shake hands, for some reason,” Bob suggests. DC doesn’t say.

This is part 3 of 5.  Part 4  Part 1

©copyright 2000-2013. All rights reserved. Bambi Vincent

How to steal a Rolex, Part 2 of 5

No video, Officer DC says, at the thieves' door.
No video, Officer DC says, at the thieves’ door.

Naples, Italy— We’re introduced to AS, tattooed and be-dogged, in front of his female family members. Women of several generations sit in plastic chairs in the shady alley—shady as in dim and dubious—surrounded by lots of girls, one with an arm in a cast. The men, presumably, are mostly in prison. The boys, presumably, are out on scooters, scippatori-in-training. Two little boys, six or seven years old, buzz by on the cutest little scooter, a perfect replica with authentic speed and a full-size spine-chilling whine. If you’ve ever been the victim of scippatori, scooter-riding bandits, as we sort-of were in 1994, the beginning of our street-crime research, you never forget the sound.

Much of my filming here looks like this.
Much of my filming here looks like this.
"One Rolex Presidente is worth about $16,000—with diamonds." Officer DC introduced us to AT in 2002.
“One Rolex Presidente is worth about $16,000—with diamonds.” Officer DC introduced us to AT in 2002.

When we first met DC three years ago, he and a colleague gave Bob and me a tour of this hillside hood on the backs of their souped-up motorcycles. He introduced us to AT, another of the top three Rolex thieves, who is now taking a five-year chill. When we asked, AT had copped to stealing about ten Rolexes a week. And that was in the presence of a police officer. But AT was skittish about the video camera we held in plain sight. He wasn’t worried about being identified; he said he didn’t want to show a bad image of Naples.

Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs.
Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs.
Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs.
How to steal a Rolex: demonstration by a Rolex thief.

Like AT three years ago, AS speaks in front of Officer DC as if he were a collaborator, not a cop. At Bob’s request, he shows some methods of stealing Rolexes. One style is to grab the face and twist it. But it depends on the age of the watch. The old ones could be swiped by a single person. New ones take two. AS snaps a Rolex on Bob, who sports plastic today, and demonstrates a two-handed rip-off. I ask if I can videotape the demo from behind and AS allows it.

This is part 2 of 5.  Part 3  Part 1.

©copyright 2000-2013. All rights reserved. Bambi Vincent

How to steal a Rolex

Rolex theft

Quartieri Spagnoli, a scenic but dangerous part of Naples, Italy, where Rolex theft is rife.
Quartieri Spagnoli, a scenic but dangerous part of Naples, Italy.

Naples, Italy— Here’s something you didn’t know about Rolex theft. It takes two men to steal a new model Rolex, while the older ones can be snatched by a single person. That’s the sort of gem our research nets, if we don’t piss off the mafiosi by pointing a camera into their faces (while they’re looking). Their rottweilers look like overstuffed pups, but you know there’s a reason the dogs are kept close, and you know the animals’ allegiance is backed by ferocious power, flesh-shredding choppers, and bone-crunching jaws.

Rolex theft: thieves' body guard
Nice doggy!

I wonder if Rolex is aware that it doubled labor requirements in the hostile acquisitions market? Still, everyone wears a Rolex in this neighborhood. The children of thieves wear them. “They don’t have one euro in their pocket,” we’re told, “but they wear a Rolex.”

The manpower numbers come straight from an expert: one of the three major Rolex thieves in the capital city of Rolex theft. “AS” [can’t use real names, sorry], our source today, is currently at large; but his two buddies are in jail, arrested by our guide and host, Officer DC, of Naples’ Falchi Squad, the tough undercover cops who fight power with power.

Rolex theft: Headquarters of a Rolex thief
The steel door is opened for Officer DC while Bob peeks in. Blasé womenfolk wonder: another raid?

So it’s a strange sort of respect and cooperation and turning a blind eye when DC knocks on the big steel door in the heart of Quartieri Spagnoli, Naples’ no-go zone if you’re not mafia (or police). A peek-a-boo slot opens and words are exchanged. “No video,” Officer DC says to me, drawing a big square around his face. I take it to mean that I can film, but not faces.

This is part 1 of 5.  Part 2

©copyright 2000-2008. All rights reserved. Bambi Vincent

X-ray glasses

High and Dry on the Streets of Elsewhere
Chapter One, part-g, Travel Advisory

Flamenco in BarcelonaBarcelona, a fusion of passion and creativity, chaos and order, where art is in every detail, is a living laboratory of street crime. It’s one of our favorite places in which to study this bizarre subculture, and it supports a great diversity of practitioners from the various branches of thievery. With patience and practice, the keen-eyed observer will be rewarded with abundant examples of pickpocketing, bag snatching, and three-shell games.

La Rambla is the marvelous Main Street of Barcelona. The crowds swirl doing La Rambla things. There is incredibly much to look at: the Dr. Seuss-like architecture of Antoni Gaudi, caricature artists at work, caged doves cooing, couples performing the tango, living statues, musicians, puppeteers, intoxicating flower shops, and tempting cafés offering tapas, paella, and sangria. One can’t help but be caught up in it all.

On duty, Bob and I saunter and prowl, observant and suspicious. It’s the height of summer and the crowds are thick as—well, thick as thieves. We’re hypertuned to inappropriate behavior; suspects pop out of the crowd as if they have TV-news graphic circles drawn around them. One of us merely has to say “ten o’clock” and the other glances slightly left and knows exactly who, of the hundreds in view, is meant.

What are those pop-art pictures called, the wallpaper-like fields of swirly pattern that, when stared at long enough finally push forward an object or scene? Stereograms, I think. Blink, and the object disappears into the repetition of the pattern. Likewise our suspects: with concentration, we force them to materialize out of sameness into a dimension all their own.

But in two ways, they easily return to the background. First, we may lose them: they’re too fast; they turn a corner; they duck into an alley we don’t want to enter; or we turn our attention elsewhere. Second, their behavior is suddenly validated: for example, a fast moving pair of men looking left and right, darting ahead of clusters, purpose in their pace and us on their tail, eventually catch up to their wives. Perfectly innocent! In Venice, in Lima, in Barcelona, we wasted energy observing the bizarre behavior of deviants who turned out to be perverts. They just wanted to rub up against women, not pick their purses. Once, we tracked a pair of plainclothes police. Sure, we follow lots of dead ends-just as directors audition endless rejects.
©copyright 2000-2008. All rights reserved. Bambi Vincent

One man

High and Dry on the Streets of Elsewhere
Chapter One, part-f, Travel Advisory —

One man loses his wallet. It’s a small crime, a small loss, a small inconvenience. Or maybe it’s a huge loss, devastating, with trickle-down repercussions.

One man steals a wallet. Usually, he steals three to six of them each day. And so may his peers, possibly hundreds in his own city. That’s a lot of wallets, a lot of money, inconvenience, and tears. Small crime, enormous problem.

Awareness works wonders.

Bob and I are on a mission. From a pro-active angle, we teach travelers what to beware of, how theft happens, and how to protect themselves. Our jurisdiction is the world: as we roam and research, we’re informed by local law enforcement, innumerable victims, and the thieves themselves.

At the end of our second interview with Luciano, he had a query for us.

“Why do you ask these questions?”

“To help tourists avoid pickpockets.”

“But,” he deadpanned, “that will make my job harder.”

Exactly.

We also assist law enforcement. No police department has the budget to travel and gather intelligence at street level, as we do. Trends travel, as do perpetrators. As Bob and I acquire video of street thieves and con artists from Lima to Lisbon, from Barcelona to Bombay, we put together teaching tapes and show them to law enforcement agencies worldwide. Having seen our previews, cops are better-prepared when foreign M.O.s roll into town.

Even at a local level we’re able to help police forces. Rarely — or never — does standard police-issue equipment include hidden video cameras. Bob and I, who look nothing like law enforcement, are able to get in the faces of thieves-in-action, and often provide the best, if not the only, descriptions of local criminal pests. We provided photos to the Barcelona tourist police, for example, who had received numerous reports of a devilish thief who “wore shorts.” Yep. That’s all the victims could ever describe about him. The police were ecstatic when they received our shot of his mug.

We do much of our research in summer, in the height of tourist season. We put ourselves smack where the crowds are, just as the thieves do. We carry video cameras, just as the tourists do. Then it’s a game of eyes.

The tourists gawk at the sights, common sense abandoned. The thief has head bent, eyes downcast; he’s scanning pockets and purses. Bob and I stare at the thief — but not too much. We don’t want to blow our cover.

©copyright 2000-2008. All rights reserved. Bambi Vincent

Call the bunco squad

Bob Arno with Greg Ovanessian (SFPD), a NABI Director, left, and Jon Grow, Executive Director, right.
Bob Arno with Greg Ovanessian (SFPD), a NABI Director, left, and Jon Grow, Executive Director, right.

In Orlando, Bob and I attended a four-day NABI training seminar–that’s the National Association of Bunco Investigators. Don’t you love the word bunco? More on that later.

NABI members, mostly law enforcement officers, want to squelch organized crime families whose favored targets are seniors. The gangs do home repair scams, sweetheart swindles, fortune telling, home invasion burglaries, and many, many other crimes. They’re perpetrated by self-proclaimed “Travelers,” large families who make these crimes their business, know the system inside-out, and usually manage to avoid prosecution. They live largely off the grid and outside of our system, under numerous aliases, and move from city to city, state to state.

Unfortunately and all too frequently, neither victims, officers, prosecutors, nor judges see these individual complaints for what they are: massive, ongoing, organized crime. Property crimes are easily swept aside to make time for violent crime. The perps, many of whom are functionally illiterate, are wily, slippery, and even seem to enjoy the chase as a game. When arrested, they’ll often pay restitution in exchange for having charges dropped. They employ their own legal experts to get them released. They’ll pay enormous bonds and abscond–it’s just a cost of doing business. And they’ll do everything possible to avoid positive identification of their true identity and where they may be wanted. The end result is an unrecognized criminal population on the loose, free to carry out their scams and frauds perpetually.

NABI’s raison d’etre is information-sharing. And they mean enthusiastic information-sharing with whatever agency needs it–a unique attitude in the world of law enforcement, where competitive, anal-retentive agents and officers hoard every tad, shred, and iota in hopes of bagging credit for the big score. NABI maintains a database of these specific organized crime family members, complete with color photos, FBI file numbers, descriptions of crimes, relationships to other suspects, and who knows more about them. Many arrests and prosecutions are thanks to NABI’s network.

Seniors are the favored victims of these fraudsters. With our population aging rapidly and life expectancy growing, the pool of potential victims is expanding. It includes us! The same attributes that make seniors good victims from the criminals’ perspective (poor vision, mobility, hearing, memory), make them poor victims from a prosecution perspective.

Bring on the bunco squad! Do you even know the word bunco? It’s not much in use these days, even among cops. The word is about as old NABI’s founders, who are still active in the association. To me, bunco connotes tricky, clever, complicated, convoluted, non-violent con. The bunco squad in my mind, before getting to know NABI, was comical and cartoonish. The victims, I thought, were motivated by greed. This couldn’t be further from reality. Crimes can be as simple and innocent-seeming as this one.

The Bunco Investigators toss around the idea of updating their association name to something that reflects their objective in today’s terms. National Association Against Elder Crime? A name like that might work better today, but it would be sad to lose bunco. We might lose the word entirely, without NABI to keep it alive.

Regardless, their mission remains unchanged. They’re a passionate and dedicated group of individuals, all giving their time in order to help eradicate these crime families. In my experience of working with police officers around the world, I most often sense a protective culture of silence, a preference to withhold information rather than to share it with other agencies. NABI is just the opposite.
©copyright 2000-2008. All rights reserved. Bambi Vincent

An ordinary day in the center of Rome

High and Dry on the Streets of Elsewhere
Chapter One, part-e, Travel Advisory

"The Heaven-to-Hell-Express." Bus 64, in Rome, travels between the Vatican and and the Termini bus station. It carries a dynamic mix of clergy, tourists, and pickpockets.

A somber crowd was gathered outside the police station. While Bob helped a Japanese tourist file a report inside, I interviewed the congregation of victims.
Mary from Akron was waiting with her daughter while her husband told his sad story upstairs. Her husband’s wallet had been stolen on bus 64. Mary still had her cash and credit cards, so she was rather jolly about the loss. The family was scheduled to go home the next day, anyway.

“We’d been warned about these nuisance kids,” Mary admitted, “but my husband is just too kind. He knew they were close but he wouldn’t shoo them away. Poor Wilma here, though, she never had a chance.”

Wilma from Tampa had just arrived that morning. She and her husband had flown into Rome and taken the airport express train to the city. They’d been hit at the airport train station.

“This was no kid!” Wilma spat out angrily. “It was a man, a regular Italian man.”

“Take it easy, honey,” Mary patted Wilma on the back.

“He lifted my husband’s suitcase onto the train for us, then came back down to get mine. Before I could even thank him he was gone.”

Wilma had fresh tears in her eyes. Mary rubbed and patted her arm.

“In that instant, he got the wallet from my husband’s pocket and the purse from my tote bag. He got all our money, all our credit cards, our airline tickets home, and our passports.” Wilma was crying now. “We have nothing,” she whimpered, “not even the name of our hotel.”

“Sure you do, sweetheart,” Mary soothed her. “It’s going to be all right. I gave her $100,” Mary explained to me. “They had absolutely nothing.”

These two women had only just met, here at the police station half an hour ago. Now they were sisters of misfortune.

I turned to two young men who had been silently slumped against their backpacks, listening.

“They got him on the bus, too.” the blond one said. He sounded like a Swede.

“Where were you?” I asked.

“In the back,” the other said.

“I mean, where was the bus?”

“Oh. Bus 64, like her. At the Vatican.”

“And you guys?” Another family had appeared.

“Outside the Coliseum.”
©copyright 2000-2008. All rights reserved. Bambi Vincent