Knock-out gas on overnight trains

train wheel 3

Atul and Smriti Shah experienced it first-hand. “It happened during the night,” they concluded. “The entire compartment was sprayed with some sort of gas that knocked us out. Then our suitcase was slowly extracted from under our seat, the lock twisted loose and, with all the time in the world, the suitcase was looted.”

Atul and Smriti live with their small daughters in Mumbai, India, where railway is the customary way to crisscross the country. For the occasion of a relative’s marriage, the family traveled to the town of Kanpur, in Uttar Pradesh. As tradition dictates, they brought along their finest clothes and jewelry to wear to the many matrimonial celebrations and ceremonies. As a high-caste woman from a wealthy family, now married to a successful businessman, Smriti carried an enviable display of gold and diamonds.

“She had diamonds on her fingers and in her nose and ears,” Atul explained with pride, “and gold bangles and necklaces. Also, she wore the good-luck vermilion mark on her forehead that Indians always wear when traveling away from home.”

After the wedding and family visits, the Shahs boarded the train for the twenty-hour journey home. They had one suitcase, but it was a large one: fifty kilos, Atul estimated. It contained all the family’s finery, including Smriti’s jewelry, and had a small padlock on the zipper tabs. Atul forced the suitcase under Smriti’s seat in the train compartment, where it was tightly lodged. They did not open the suitcase for the duration of the journey.

The Shahs boarded in the evening, had a meal packed by Smriti’s mother, and settled down for the night.

“The strange thing is that none of us woke up during the night,” Smriti told me. “Even the children slept the night through, and they never do.”

She remembers a vague sensation of bitterness in her mouth during the night, then the desire for water. But she remembers too the lethargy she felt, the heaviness of her limbs.

Food- and drink-drugging has long been a problem on trains, but could knockout gas really be in a thief’s arsenal? In my early research, doctors had doubted the likelihood of a thief acquiring the right gas and the victims not waking from the smell. I went back to the doctors and this time they all agreed it could happen. Chloroform is often used in primitive surgical conditions and has no smell at all, some said. An anesthesiologist mentioned Halothane, which would be readily available from any surgical facility or veterinarian. Halothane has a slight odor but not enough to wake an already-sleeping person.

“Within twenty or thirty minutes,” Dr. Jared Kniffen told me, “someone could be in a deep enough sleep so that you could enter the room without his awareness. The danger of this is you could kill someone if too much were used. There’s a second possibility—a gas called Cevoflurane. It’s odorless, but much more difficult to obtain.”

But wouldn’t the robber himself be knocked out? I asked.

“There are ways to avoid that,” Dr. Kniffen said. “A certain travel supply house sells a smoke hood that gives twenty minutes of oxygen.” It’s meant for use in escaping from a burning building, but a clever thief might employ one for another use.

It sounds too sophisticated to me, too troublesome and risky. But if the reward were a treasure chest like Smriti Shah’s, it must be worth one thousand times the risk of simply snagging a laptop from a business traveler.

Despite the Shahs’ conviction, gassing on an overnight train is only a remote risk; my paranoid apprehension on our journey to Prague was out of proportion. Breaking into and stealing from compartments is a real risk though, and so is food- and drink-drugging. Nembitol, scopolamine, and benzodiazepine are the drugs most commonly slipped into food or drink, but only after the thief builds trust and confidence with the mark.

This is Part 3 of 3.   — Part 1. —  Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Theft on overnight trains

train wheel 2

Overnight train travel requires watchfulness. Stations can be seedy. They’re open and available to anyone, with or without tickets. They attract a varied population of travelers and non-travelers alike. Vigilance is vital.

Stations with the biggest theft problems are those that are connected to, or nearby, bus or subway stations, which are often hangouts for gangs, drug dealers, and other undesirables. Thieves are able to loiter unchallenged within the stations, without attracting attention. Then they can take advantage of congestion for cover and easy escape.

Train stations and daytime journeys are covered in Chapter Six [of my book, Travel Advisory: How to Avoid Thefts, Cons, and Street Scams]. Here, I’ll discuss overnight trips. Certainly not all overnight trains carry such risks as the following, which are surely worst cases. They’re a popular and logical mode of travel, not to be dismissed. If you plan well, you make the most of your vacation days, see a bit of countryside, meet some other interesting travelers, and save the expense of a hotel night.

My Swedish friends called me “exotic” because I had never been on an overnight train. It’s easy to find a European who has never been on an airplane, they told me, but everyone’s been on an overnight train. So when Bob and I found ourselves in Venice, Italy, ready to visit Prague in the Czech Republic, we decided to go by rail, overnight.

We boarded in late evening, and it seemed we would encounter our first train scam immediately. A large, slobbish, dreary man blocked the aisle and demanded our tickets.

“Tickets!”

He wore baggy black pants and a soggy white shirt. Nothing official, no monogram, badge, cap, embroidery, name tag, nothing to identify him. Yet, as his bulk impeded our path, we had no choice but to give him our tickets. He pointed to our reserved compartment. Thankfully, he didn’t demand money. But he didn’t return our tickets, either.

We could have been assigned to an Italian-owned wagon, or an Austrian one, possibly even a Swiss one. But we got a wagon owned and maintained by the Czech Railroad. We entered our dismal compartment and tallied up the security risks.

First though, what happened to our tickets? Bob went to find the big sour slob who had confiscated them. I could just imagine the moment a uniformed conductor would come to punch our tickets.

“But… but… we’ve already given them to the conductor!” we’d say.

“What conductor?”

“The man in black pants!”

“No tickets, no travel! Get off the train!”

Bob and the Czech ticket-taker argued in mutually exclusive languages. Bob returned without the tickets. We had nothing, not even a receipt. My turn. I tried another way. I found a Czech lady who explained: the man is our “attendant.” He keeps the tickets to show officials at border crossings. He’ll wake us in the morning, and will return the tickets then.

Okay.

Back in our dusty quarters we assessed the realistic hazards and dismissed the rest. We would not, for example, worry about knock-out gas being snuck under our door as a precursor to robbery. Bob said we wouldn’t worry about it. I merely insisted we keep the window open. Where, then, shall we put our luggage? Under the window is the obvious place, but not if we leave it open. The only other possibility would block the door.

Block the door.

We had not brought anything suitable to secure the door, but its flimsy chain would be enough. Bob said so.

I couldn’t sleep.

The gentle rocking I had imagined would seduce me to slumber was instead a rude awakening. It was jerky and ruthless, like being aroused by an earthquake. If I slept, I could be rolled like a drunk and never parse the violence of the assault from the brutality of the jolting train.

The noise from the open window was deafening. The rhythmic, metallic percussion of the tracks combined with a menagerie of whistles, screeches, and shrieks when we stopped at stations and borders. It was torment, but I wouldn’t shut the window.

Just a few days before, we had interviewed a railway police officer in Milan whose detail was theft. He claimed that most, if not all, the “gassing” tales are made up by victims too embarrassed to admit that they had slept through their own robberies. I had read an interview of a young Czech train thief who described exactly how he enters a compartment, watches his sleeping victim, slices open the victim’s pocket, and lets the wallet drop into his hand. Without gas or drugs. That sounded unbelievable to me; impossible. Surely the victim would awaken? But having experienced the dreadful noise and ceaseless motion of an unair-conditioned overnight train, I realize how horribly possible it is.

This is Part 2 of 3.   —  Part 1.   —  Part 3

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Central and East European Train Crime

train wheel 1

Railway mafia groups fight over territory along the thousands of kilometers of track across Central & Eastern Europe. The most lucrative connections are those between major cities which are most frequented by foreign tourists who are filthy rich, naive, gullible, and can afford to shed some of their wealth, in the eyes of the criminals who specialize in robbing sleeping victims.

…˜The mafia groups fight amongst themselves for territory and they use sleeping gas to subdue their victims,’ said the sheriff of a Polish railway station on the Polish-Czech border with over 30 years experience in his job who requested that his name be withheld. …˜They are very skilled and use the ventilation system to gas their victims or quietly inject the fast-acting gas into their cabins through a slightly opened door.’

Foreign tourists are followed and carefully watched. There is no easier place to rob them than in a train which they essentially control on some tracks way out in nowhere. They attack you when you are asleep, that’s their style and that’s their specialty.

—Central & East European CrimiScope
www.ceeds.com/cee-crimiscope [defunct]

THAT READ, we traveled exceptionally lightly for our week-long research trip to Prague. One change of clothes, computers and camera equipment, money, passports, and plastic watches each.

We boarded the Venice-to-Prague overnight train at 8 p.m. on a Saturday. After being forced to surrender our tickets to an unidentified man (who we eventually learned was our “attendant”), we were shown to a gritty compartment. Dust clumps the size of rats swirled around the floor. Sad brown floral curtains of a coarse material hung above mismatched cushions and general grime. The bunks had been opened and made up for sleeping, with bed linen that seemed fresh and clean enough. But it was stifling hot in the un-air-conditioned train, and the stale air was of suffocating stillness.

There was no choice in the sweat-smelly and sweltering compartment but to leave the window open for air, despite the deafening, rackety-clackety clamor which made sleep all but impossible. In the dark hubbub, aromas told a tactless tale. The smell of sweet wood smoke rushed in, then fresh-cut hay, and later cow manure. At every stop the train’s brakes sliced the rhythmic clatter with ear-piercing shrieks. I clamped my palms to my overly-sensitive ears in agony.

Then, stationary in a depot or switching yard, sometimes for half an hour or more, I worried about that open window. Could someone reach in and grab a bag? Voices shouted, neighboring trains clanged and clattered: but even in the relative quiet, I was afraid to drop off to sleep. And without the circulation of air, our somber cell quickly grew hot and sour-smelling.

We had read so much about East European train robbers I was, frankly, petrified.

  • Bolt your door from the inside, I read.
  • One common, square-hole key opens all compartment doors, I read somewhere else.
  • Bring wire with which to secure your door, and tie down your belongings.
  • Sleep on top of your bags.
  • Don’t sleep!

What scared me most were the tales of the gassers, who knock you out in the dead of night by fumigating your compartment from under the door. Then they break in and help themselves to your belongings. My doctor friend Ann had said there was no gas she knew of that wouldn’t wake you up with its smell, or make you gag or throw up, or kill you. Was that supposed to be comforting?

I was primed for panic when aroused from a light and fitful nap by the quiet rattling of our door. I heard a key jiggle in the lock and the bolt was thrown. The door was yanked open an inch and stopped by the safety chain, which held. A flashlight shined at me through the crack and several male voices mumbled quietly.

Not very sneaky, I thought. But maybe they have knives! They couldn’t have expected as light a sleeper as I. Or—I sniffed the air—maybe they’ve gassed us, not expecting an open window to dilute the chemical.

“Passports,” Bob murmured from the bunk below me—not the night-train-novice I was. We were at the Austrian border.

Thus experienced, I was prepared for the repeat performance several hours later at the Czech border. We were not well-rested when we arrived at Prague at 9:00 in the morning.

But arrive we did, with bags and tickets intact.

This is Part 1 of 3. Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

How Bernanke’s ID thieves did it

Shonya Michelle Young (Credit: U.S. Marshal Service)
Shonya Michelle Young (Credit: U.S. Marshal Service)

Anna Bernanke hung her purse on the back of a chair at Starbucks. It was stolen and, soon after, she and Ben became victims of identity theft.

It’s extremely simple to steal a purse that isn’t attached to a person. It could be on the back of a chair, on an empty chair, or on the floor. Bob’s done it many times for television news shows. Yep, even in busy coffee shops and mall food courts, where you’d think a few people would notice. It has to do with how you drape a coat over the purse.

In her handbag, Anna carried what thieves call a spread: credit card, identification, checks, and her Social Security card (shame on her!). This is the jackpot for a pickpocket and identity theft ring.

Not all pickpockets know how to exploit checks and credit cards. But by now they know at least to sell them. In the old days, some thieves would actually bother to drop them in a mailbox.

Some pickpockets have their own ID theft specialists on staff or on call. When they snag a bag containing a spread, they want to cash a hefty check or two, and they want a fat cash advance on the credit card. They could just buy murch—stuff at a store—but then they’d get just a fraction of its value from a fence. A cash advance is the best, especially in cities with casinos. The thieves can request several advances simultaneously, at different casinos. Each will be approved because none has actually been granted yet. A thief can easily make about $60,000 in an hour with just one credit card.

I wrote of this in a forum a few years ago, and someone asked:

How can they get a cash advance without showing an ID matching their face to the name on the card? Whenever I’m in Vegas I get asked for ID when using credit cards even for a 5.00 purchase.

That’s where the pickpocket’s staff comes in. These thieves have a covey of accomplices on standby. “A blonde, a brunette, an Asian, an older woman with gray hair, and a heavy-set,” a practitioner of this business told me. They call them look-alikes. When the pickpocket gets a check or credit card with ID, he phones the accomplice who looks most like the victim (and that doesn’t have to be much!). The accomplice practices the victim’s signature a time or two, then goes to collect the cash advance (which the thief applied for at a machine.) At this point, the accomplice is referred to as a writer. She writes the check or signs for the cash advance. The harried teller or cashier takes a quick glance, sees a vague resemblance (maybe thinks: oh, honey, you’re having a bad day), and doles out the cash under pressure to serve the next person in line.

The suddenly-infamous George Lee Reid was [allegedly] the identity theft ring’s writer of one of Bernanke’s checks, at a bank in Maryland. The ring’s main writer, Shonya Michelle Young (pictured above), has just been captured. In her possession, she had fake ID, credit cards in the name of others, and “wigs worn while cashing fraudulent checks.”

More on look-alikes later.

Reminder to women: don’t hang your purse on the back of your chair. Don’t put it on the floor unless you put your foot through the strap. Reminder to men: valuables in your coat pockets are vulnerable if you hang the coat on the back of a chair.
© Copyright 2008-2009 Bambi Vincent. All rights reserved.

The flower gift lift—Part 3 of 3

All these photos are framegrabs from video; not very high-resolution. Here the victim watches as the thief, in front of him (in a gray-striped shirt) puts her hand in his pocket. In the background, another Clavelera (in gray sweater) conducts another theft.
All these photos are framegrabs from video; not very high-resolution. Here the victim watches as the thief, in front of him (in a gray-striped shirt) puts her hand in his pocket. In the background, another Clavelera (in gray sweater) conducts another theft.

The Offer of a Flower is a Foil for Filching

Palma de Mallorca, Spain— Bob and I trailed a trio of young women through Palma’s shopping district. Working separately but near each other, they halfheartedly approached a seemingly random selection of meandering tourists. Most ignored the women’s overtures, but one amiable couple paused with interest.

Bob filmed the scene and I alternated between watching the scam and watching Bob’s back. He was balancing a huge camera on his shoulder and I carried the ponderous tripod and brick-like battery. Neither of us could hear the exchange, if there was one, but the con artist must have made her desires clear. The male tourist had his wallet out, then replaced it in his front shorts pocket. Bob and I could see the pocket from where we stood, behind him. As we watched (and filmed), the con woman reached across the man and put her hand into his pocket! She made no particular effort to disguise her move, and the man reacted not at all. How brazen she was, and how trusting was he. How well she read him.

Bad photo, but I like the action.
Bad photo, but I like the action.
Remember this face.
Remember this face.

Suddenly, I was roughly pushed. I had failed to notice that one of the thief’s partners had observed our camera focused on her teammate. She raised her hand to push away the camera and I blocked her with my arm. Her fist crashed down on my wrist, breaking my stainless-steel watchband.

“No photo!” she shouted.

Now Bob swung around and looked at the woman through his lens.

“No photo!” she yelled again, and ineffectively waved a tissue at the camera. Then she swiveled, bent, and rose in one fluid motion, and hefted a massive rock. In a classic pitcher’s posture—or was she about to throw like a girl?—she aimed for the camera lens. A frame captured from the video makes a lovely portrait of her, rock poised in one hand, dainty bouquet of carnations in the other.

Wound up and ready to smash our camera, she bared her teeth and raised one foot.

“Hey-hey-hey!” commanded a male voice behind us, or something to that effect in the woman’s language. A cloud of dust rose and the earth shook as her boulder plunked to the ground.

With a sneer, the would-be destroyer turned and rejoined her companions, who had just finished their scam. Bob and I caught up with the victims.

“First they pretended to give us the flower,” the woman said cheerily, “but then they asked for one peseta.” She and her husband were both smiling, amused by the bold stunt and pleased to be interviewed.

“When I gave her some money, she gave it back,” the husband cut in. “She said no-no-no. And she put her hand in my pocket and the hand came out. I only lost 400 pesetas.”

That explained their jovial mood.

The Massies, British tourists, happily fall for the scam.
The Massies, British tourists, happily fall for the scam.

Palma de Mallorca has long been a favorite holiday destination for Germans and Swedes, and for Europeans in general. Many British retire to Mallorca, or have second homes there. Ferries bring daytrippers from mainland Spain, and cruise ships regularly dump sightseers by the thousands to bask in this balmy Spanish paradise. Its beaches and nightclubs are a perennial draw, and have been long before the spotlight hit Ibiza. Low-lying criminals, too, are attracted to Palma’s easy-going lifestyle and laid-back law enforcement.

“Claveleras, that’s all we do!” one of Palma’s police officers told us in exasperation. Clavel means carnation; claveleras are the thieves who use them. The police officer had stopped us from filming an incident at the claveleras’ request.

Bob's filming brazenly, from over his head. The thieves jump at the camera, then threaten me. The Massies look on, baffled and unaware that the women are thieves.
Bob's filming brazenly, from over his head. The thieves jump at the camera, then threaten me. The Massies look on, baffled and unaware that the women are thieves.

“Why do you protect them?” I asked the cop. “They’ve been here for years!”

“It’s not possible to arrest them,” the officer said. “They only took 200 euros. It’s not enough. They must take 300.”

“But they’ve been doing this for years! It’s ruining Palma’s reputation.”

“Yes. I know all of them. Their names, their addresses.”

“Then why don’t you let a tourist,” Bob said, “like me, put 400 euros in his pocket, let them take it, and then you can arrest them.”

The conversation circled unsatisfactorily, revealing firewalls between politicians, law enforcement, journalists, tourist bureau, and the unfortunate tourists. We, like the police, threw up our hands.

After all the commotion we cause, the women snatch the carnation away from the Massies.
After all the commotion we cause, the women snatch the carnation away from the Massies.

We met Douglas and Evelyn Massie outside the fortress, yet another pair of British victims. Their nemesis was a young woman, perhaps in her 30s, who wore track pants and a jacket—an updated wardrobe.

“Would you like to go to the police station?” we asked them. “You won’t get your money back, but a police report might help you with a claim to your insurance company and we’ll translate for you.”

Another clavelera thief who doesn't like her picture taken.
Another clavelera thief who doesn't like her picture taken.

At the police station we were perfunctorily handed a poorly-photocopied theft report form in English. Heading the list of common M.O.s was “woman with carnation.” The Massies duly Xed the box while Bob and I marveled at a system that could officially acknowledge and simultaneously condone such activities. After all, we’d observed this swindle for ten years: same women, same technique, same locations.

A tattered photo album was put before the Massies without comment. Page after page of female mug shots stared up from under plastic. There was the grandmother gang, and there a pair of tall sisters we’d watched. There was the Massies’ snaggle-toothed tormentor and there, grinning wryly, was our infamous rock thrower.

Our rock-thrower's mugshot is at the upper right.
Our rock-thrower's mugshot is at the upper right.

The Massies huddled judiciously over their theft report and laboriously printed out in block letters a story that would likely never be read.

But their tale will be told—by the Massies and by thousands of people who have had the good fortune to visit Palma. The story begins: There was an old woman, who gave me a flower…

This is Part 3 of The Flower Gift Lift. Read Part 1   —    Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

The flower gift lift—Part 2 of 3

There's a victim for every thief. Two claveleras have their backs to the camera.
There\’s a victim for every thief. Two claveleras have their backs to the camera.

Palma de Mallorca, Spain— Thirty to forty women practice this form of filching every day in Palma. They linger where the tourists are: around Palacio Almudiana in particular, and in the small cobblestone streets around Plaza Mayor. The women perform one-on-one, but they work in groups. We see them walk “to work” in gangs of six or seven, gossiping merrily along the way. As they approach their territory, they don their “uniforms,” tying dark aprons around their waists, scarves on their heads. Many are younger women, in their 30s, 40s, and 50s. The youngest eschew the scarves and, instead of aprons, tie jackets around their waists, keeping the pockets available.

At Palacio Almudiana, we planted ourselves at the end of an elevated walkway to the Moorish fortress. We had a JVC professional video camera on a tripod that day—a huge, heavy thing—and with its long fine lens we could film close-ups unnoticed at a distance.

From around a corner at the far end of the stone walkway appeared a group of six men—German tourists, we later learned. Happily oblivious, they had just toured the fortress. As they turned into the otherwise empty walkway, five women from the morning babushka brigade rushed after them, literally running, with heavy, effortful steps. The eldest woman found a victim first, grabbing the arm of one of the men and roughly poking a flower into his shirt. As she began her swindle, her colleagues, all four of them, attached themselves to four others of the men. In a jolly, holiday mood, the men allowed the women’s aggressive physical appeal without suspicion.

Examining their wallets, the men tote up the damage.
Examining their wallets, the men tote up the damage.

It only took about two minutes. One by one the men broke free, some wearing red carnations, some not. As they sauntered towards us on the walkway, folding and replacing their wallets, the five women regrouped behind them and disappeared around the far corner. Bob stopped three of the Germans.

“Did you lose any money?” he asked, without explaining what we’d just witnessed.

“And why would we?” one of the men challenged.

“I saw you with some thieves,” Bob said. “Count your money.”

All three brought forth their wallets and checked their contents.

“Fifteen thousand pesetas—gone!” one of them shouted. That was about U.S. $85 at the time.

“They got twenty-five thousand from me,” said another, “and now I realize how. She said she wanted a peseta and I tried to give it to her. But she returned it and now my money is gone.”

“I was pinching the wallet like so,” the third man explained smugly. “She wanted to get into the wallet, but I didn’t let go. I have all my money.”

The claveleras use whatever aggression is required to give their flower gifts.
The claveleras use whatever aggression is required to give their flower gifts.

We filmed numerous encounters by this gang and by others, in this location and around the town, on this day and over the course of ten years. Without speaking to each victim, it’s impossible to state the percentage of these thieves’ success. Even the victims aren’t always certain whether or not a few bills have been taken, or how much money they started with. Only the thieves know for sure. Clearly, it’s a worthwhile game for them.

In one brilliant piece of footage, several women can be seen earnestly engaged in their one-on-one scams. We pan from one encounter to another, close up. One of the women is seen “closing her deal,” pushing her left fistful of flowers against her opponent’s wallet. As she steps back, apparently satisfied, she loses her grip and money flutters to the ground.

The victim and thief both notice, one puzzled, the other disgusted.

In another scene, an Asian visitor smiles delightedly when a bright red carnation is tucked into his shirt pocket. The old woman, dressed in black from head to toe, raises one finger. One peseta, she requests. The tourist withdraws his wallet and offers a bill, still smiling. Taking the money, the woman raises her finger again, then returns the bill. As the Asian tourist replaces his money, the thief moves in on his wallet and a subtle battle ensues. The man’s expression begins to shift from pleasure to perplexity, then consternation. The woman, defeated, snatches back the flower and moves on.

This is Part 2 of The Flower Gift Lift. Read Part 1 — Read Part 3

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

The flower gift lift

Pickpockets with flowers
Pickpockets with flowers; Claveleras are thieves with flowers.
Claveleras are thieves with flowers.

Pickpockets with flowers

Palma de Mallorca, Spain— She looks like your grandmother—possibly even your great-grandmother. With a gap-toothed smile, she offers you a single red carnation. Wordlessly, she pokes its short stem through your buttonhole. Is the old woman an unofficial ambassador of this island resort town?

“One peseta,” she pleads, or “one cent.”

Her black skirt and apron make you think of “the old country,” wherever it was your family began. Her simple cardigan sweater, dingy and pilled, gives her plump body a cozy look, a familiar look. Wisps of gray hair have escaped from the babushka tied tight beneath her chins. She is the image of trust.

The foreign coin she asks for is less than nothing to a tourist. Why not? You smile. You open your wallet, extract a small note.

Grandmother springs to action. “No, no, no,” she says urgently, as if you’re giving too much. Is the flower a gift, then? Or does she want a donation? What is she trying to communicate with such concern creasing her forehead?

She reaches for your wallet, points to your money, touches it. Whatever language you speak, she doesn’t. The international symbol for “this one” must do. Sign language and monosyllabic utterances.

Pickpockets with flowers; A bunch of flowers and a newspaper hide her theft from the victim.
A bunch of flowers and a newspaper hide her theft from the victim.

Without words, grandmother is trying to convey something. Her hands are fluttering around yours, pointing, tapping, hovering. A small bunch of red carnations is in her left fist and their spicy fragrance is intoxicating as she waves them around.

You’re focused on your wallet, your money, the old woman’s hands. What is she trying to tell you? If you’d look at grandmother’s pallid face, you’d be surprised to see such fierce concentration, such tension and determination. But you don’t look. She’s pointing, tapping. What is she trying to say?

She gives the bill back to you and you put it away. “Altra,” she insists. Finally, she taps a bill half exposed in your wallet. It’s the same one you offered in the first place! Her eyes flick up to yours for an instant. Permission sought and granted. With thumb and forefinger, the old woman removes the bill, nods her thanks, and pushes on the wallet with the bouquet. Put the wallet away now, is her implication. We’re finished.

Her last glance lacks grace, lacks the kindness you’d expect from a welcome-woman. Oh well… it was a small donation.

Or was it? It may be hours before you realize the old woman’s expertise.
With incredible skill and speed, she has dipped into your cash, snagged most of the bills, and folded them into her hand. She never takes all the notes—you’d notice. But most of them have been hooked around her third or fourth finger, expertly manipulated under the flowers, and hidden in her fleshy palm.

She’s a one-trick magician, a walk-around performer who needs an audience of one. And her audience-participation act leaves many a disbelieving assistant in her wake. I need a volunteer, she may as well have said. Hold out your wallet and I’ll show you a trick. She needs no applause; her reward goes into her apron pocket.

This was only part one. Read Part 2.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

© Copyright 2008-present Bambi Vincent. All rights reserved.

Shoulder-surfers and pseudo-cops in Sweden

A shoulder-surfer in Stockholm gets seniors' PIN, then steals their ATM card.
A shoulder-surfer in Stockholm gets seniors' PIN, then steals their ATM card.

I want to wail even in Sweden, because the country has long been perceived as enjoying a relatively low crime rate. And it did. But not any more.

The day I arrived in Stockholm, the paper featured a spread on thieves lurking at ATMs who preyed on the elderly. The scam stars a shoulder-surfer lying in wait for seniors to come use a cash machine. He watches them enter their PINs, then tricks them into allowing their bank card to be physically stolen in one way or another. The thief may ask to change a ten crown note, or may meet the mark at the parking meter and ask for a small coin. Anything to get the mark’s wallet out.

One wallet, many hands.
One wallet, many hands.

Then what? “Magic arts,” one victim said. “Finger magic,” said the police. Hard to believe that a bank card can be stolen from a victim’s wallet right under his nose. Yet, Bob and I recognize the trick we call the “flower gift lift,” as practiced by women in Palma de Mallorca (and I’m sure other places, too). It’s forceful, brazen, devious, and it works. I’ve written about that here.

The Stockholm shoulder-surfer was part of an international gang from Romania. He and one other were sentenced to a few years in prison. Police say they’ve operated all over Sweden, targeting the elderly and handicapped. ATM surveillance photos show victims in wheelchairs and using walkers.

At around the same time. a community newspaper warned of “false policemen” also targeting seniors at ATMs. The thieves convinced the seniors that they needed their bank cards and PINs in order to control illegal withdrawals. Police report additional ploys: door-to-door police impostors warn of burglaries in the neighborhood and want to photograph jewelry and valuables. Whatever the ploy, the thief gets in—cash and valuables go out.

Graph from www.bra.se
Graph from www.bra.se

As I was writing this, the evening news came on. Seems some scammers are knocking on seniors’ doors to give them tips about H1N1. Rather, one scammer knocks and talks. While the senior is occupied, the other slips in and robs the resident.

Meanwhile, last month, police saw for the first time credit cards being skimmed at gas pumps. “So far police have no suspects and haven’t been able to determine how the skimming operation has been carried out.” I have advised them!

Skimmers have been found attached to ATMs at Ikea and a Stockholm Toys R Us store. There was a home invasion in the sleepy suburb where my family lives.
What has Sweden come to?

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Scams at restaurant tables

Busy waiters at outdoor restaurants.
Busy waiters at outdoor restaurants.

A restaurant table is a good place to be had. The latest in low-tech scams happened last month in Hoboken, NJ, when a man appeared tableside to collect cash after diners had received their bills. He took their money and walked out the door. Pretty clever.

Why didn’t the customers question the new face? I can answer that, as one who visits restaurants some 200+ days a year. Sometimes we just don’t pay attention to who’s serving us. We’re seated by a host, served water by a busboy, solicited by a sommelier, finally the waiter comes, and sometimes we’re greeted by a manager. The meal might be a business meeting which demands our attention more than faces.

Last week, I had a long, late lunch at Postrio in Las Vegas. When our waiter’s shift ended, she did what customer service people call a “warm hand-off:” she introduced us to the waiter who would continue with us. She could have just left, and when the replacement waiter showed up, we’d have just accepted him.

So the Hoboken bogus waiter simply took advantage of our innate trust. He manipulated his victims by presenting himself as the person they expected; he didn’t even have to say anything. Hand out, money in, bye-bye.

So what did the restaurant do when the customers told the real waiter that they’d already paid someone else? Management did not make them pay again. Which invents an entirely new scam: diners claiming they already paid the bill (even though they haven’t). Perhaps the bogus waiter plans that as his next trick.

In the case of the bogus waiter, the victims were not out-of-pocket due to the goodwill of the restaurant management. Other potential losses while dining out:

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Purse stolen off lap at restaurant

Bags on laps should be safe, but not always.
Bags on laps should be safe, but not always.

Should Have Left it in the Hotel—Gisela and Ludvig Horst checked into their Barcelona hotel and immediately got into an argument. Gisela did not feel comfortable leaving their valuables in the room, though Ludvig was insistent that they should. They’d just arrived from Germany for an Herbalife convention. With 30,000 international participants in town, each sporting big I-heart-Herbalife buttons, every Barcelona hotel was fully booked. The Horsts ended up in the same small, semi-seedy inn Bob and I had chosen for our semi-seedy research. We met them at breakfast the morning after.

The Horsts went out for their evening exploration with everything in Gisela’s purse. They joined another Herbalife couple for drinks at an outdoor café on La Rambla. The avenida was lively, the June weather delightful. Gisela was enthralled by the entertaining parade of strollers, yet she never forgot caution. Conscious of the value her purse contained, she held it on her lap. The foursome ordered sangriá and let the Spanish nightlife swirl around them.

If the Horsts’ cash and passports had been stolen from their hotel room, one might fault them for leaving their things unsecured. Had Gisela hung her purse from the back of her café chair, one could chastise her severely. Had she put it on the ground, out of sight, out of mind, she could be blamed. But Gisela’s handbag was securely cradled right under her nose.

Thinking back, Gisela remembered a middle-aged man seated alone at a table behind them. Was it him? She also sensed the bulk of a man moving behind her and had assumed it was a waiter. Without warning, her bag was snatched right off her lap.

The Horsts lost everything. Besides the tremendous paperwork hassle, the mood of their trip was ruined and Gisela was badly traumatized. She blamed herself and lost confidence in her judgment, though she was hardly at fault.

Personal security is an art, not a science. Information and awareness are everything. In the Horsts’ situation, I may have done exactly as Gisela did, had I been lacking a suitable suitcase to use as a safe. However, I’d try to split up my goodies, and put as much as possible on my body instead of in a grabbable bag.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Four (a part of): Hotels: Have a Nice Stay

bv-long