Bangkok airport scam and fake police

bangkok airport shop

We good citizens are trained from an early age to respect authority. It’s not easy to ask a uniformed policeman for identification, or even a plainclothes officer who flashes a badge. And if we were to request ID, how closely would we scrutinize it? Would we detect a fake? What about identification in a foreign language, Thai for example, or Russian?

What’s the difference, anyway, between a pseudo cop—an impostor—and a legitimate but corrupt official? Both rely on their perceived authority, both act fast (before they’re found out, by the victim or others), both do the shake-down dance in one form or another. We, the good citizens, never see it coming. “It all happened so fast,” one victim told me, “I knew something wasn’t right, but I didn’t have time to think.” We’re more than victims of crime here. We’re victims of our upbringing, we who are taught to follow rules and obey laws.

Bob and I were accosted by pseudo-cops in Russia. I can tell you, it’s frightening, especially when the scene expands to include additional players. Sydney’s had them, and so has Barcelona. Stockholm’s in the news now with pseudo cops stationed at ATMs frequented by seniors, collecting PIN codes under the guise of “regulation.”

BBC News reports a horrific scam that takes place in the Bangkok airport. A number of travelers browsing the duty-free shops have been accused of shoplifting, put in jail holding cells, and forced into negotiations that amount to police extortion in exchange for their release. They’re being tricked into relying on the advice of a man who seems to be a police accomplice.

One of the victims in this report, Stephen Ingram, was taken by airport security to a police office, put in a cell overnight, then given an interpreter. The interpreter took him (and his travel companion) to a police commander who attempted extortion of over US$12,000 and threatened a prison stay of two months before they’d even get their case heard. After paying a portion of the “bail,” Mr. Ingram and his travel partner were put into a hotel and told not to leave, not to contact a lawyer or their embassy, and cautioned that they were being watched. They eventually escaped and got the their embassy, where they learned they’d been victims of a classic Thai scam called the “zig-zag.”

An Irish woman was subjected to the same scam when she made a small purchase at the duty-free shop. She bought an item of makeup, which the shop clerk put in a bag; a customary practice, right? On leaving the shop she was surrounded by security guards shouting ‘You! You! You go jail six months.” The shopping bag contained an item not paid for. Did she steal it? Did the shop clerk plant it? Did the guards? The woman was held overnight “in filthy conditions,” and eventually had to pay up to free herself and her passport.

In her case, the Irish woman thought she had purchased two items. She paid by credit card but didn’t pay attention to how many hundreds of baht she was charged. Did the shop clerk intentionally charge for only one item, as a set up? Why, otherwise, did security immediately pounce on this customer?

Both of these examples begin with the company called King Power, which runs the airport duty-free shops, and both include collusion by government officials and others. King Power has tried to substantiate some of its accusations with surveillance video, and has three cases “explained” on its website.

In an article in the Irish Daily Mail, Andrew Drummond wrote that in Thailand (where he is based), this is called the “Monopoly scam, ”

not so much because of the high amounts of money involved but the fact that victims…could buy …˜Get out of jail’ cards to escape airport shoplifting charges. These …˜cards’ were letters issued by the local prosecutor and police.

Fake police with false ID at Bangkok airport. How is one to know what's real?
Fake police with false ID at Bangkok airport. How is one to know what's real?

Bangkok airport, it seems, is infested with scammers, corrupt officials, and according to the pictured article, pseudo-cops. There are more horror stories:

Paul Grant and Lynn Ward, both from the UK, separately reported another Bangkok airport scam. In this one, incoming passengers are instructed by a customs officer to put their duty-free items into their checked luggage when they retrieve it from the carousel, and that they should not declare the items, “or they will be prosecuted for smuggling.” When exiting the customs area, other customs agents “discover” the undeclared items, and levy hefty fines or threaten jail. ATMs are conveniently located beside the customs office, or travelers are escorted to machines in order to withdraw the large sums charged.

If you haven’t read this or another warning specifically about the shake-downs in Bangkok’s airport, you haven’t got a chance should you be chosen to be a victim.
© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Nigerian Nightmare

Nigerian nightmare

Nigerian nightmare

The moment Michael Griffith turned his back, his wife let out a bloodcurdling scream. He whipped around to see Nancy jumping up and down, crying, her face contorted with panic and disgust. They were at the immigration desk at Lagos airport with barely an hour left to suffer Nigeria.

Michael now knew for sure he shouldn’t have brought Nancy along on this short business trip. She’d been so warned, so exhorted, so horror-storied, that she was utterly paranoid and never even left the perceived safety of the hotel.

A few days earlier, as Nancy browsed the hotel gift shops, she’d had a brief conversation with another hotel guest.

“I hope you’re not leaving this god-forsaken country on Friday,” he’d told her.

“I don’t know for sure,” Nancy said with alarm. “Why?”

“They steal passports on Fridays,” the man explained. “Goddamned immigration officials at the airport.”

“Why on Fridays?”

“Because they know you’ll pay anything to get your passport back so you can get the hell out of Nigeria without waiting all weekend until Monday.”

When Michael returned to the hotel that evening, Nancy asked him what day they were leaving. Friday, Michael said. So Nancy related her newest tale of terror and, together, she and Michael came up with a plan. Nancy would carry their remaining cash in a flat leather pouch attached to her belt and slid inside her jeans. 100 nairas, the exact amount of departure tax for two, would be put into Michael’s shirt pocket. Nancy would tuck an American $20 bill into each of her two front jeans pockets in case bribes were necessary, and Michael would carry a 20 naira note in each of his two front pants pockets. Never let go of your passport at immigration, they’d been warned. Michael would hold onto their passports during examination and stamping.

Nigerian nightmare
Attorney Michael Griffith

As a lawyer who represents Americans arrested abroad, Michael was no novice at foreign travel. He’d been to almost eighty countries, through hundreds of airports. It was his business to know the laws and procedures of other countries, their customs, and dangers. He’d been through the notorious Lagos airport many times before, but never with his tall, blond wife. Nancy, too, had traveled extensively. She had just retired from her career as a supermodel.

Nancy’s jitters came from the endless Nigerian nightmare experiences she’d heard and read about travel through Nigeria. Even the U.S. State Department considers it one of the most dangerous, corrupt, and unpredictable territories on Earth.

Nigerian nightmare

So it was not a pair of travel virgins who meticulously prepared themselves for
the perilous journey through Nigerian formalities. These were travel warriors. From New York. Michael, at least, thought he’d pretty much seen it all.

They approached the immigration desk as planned, Michael in the lead, Nancy dragging their wheely bag. It was not crowded, and they stepped right up to the official’s high desk.

“Airport tax fifty nairas each,” the government official demanded.

Michael reached into his shirt pocket and extracted the prepared cash, five
20-naira notes. As the officer’s fingers closed around the money, Nancy shrieked. She yelled with a shrillness and urgency Michael had never heard before, unlike her wail of frustration on the tennis court, her cry of anger occasionally directed toward him, or her extremely rare explosions of rage. In an instant, a heartbeat, a fraction of a moment, Michael heard intense terror and overpowering repulsion, desperation, and primeval fear. He felt it in the hollow of his chest. In his bones. On his skin.

He spun, already flushed and slick with instant sweat.

Nancy was screaming, but she was also jumping and twitching. And Michael
saw that she was covered with cockroaches.

Covered might be the wrong word. There were only twenty or thirty cockroaches. But they were huge, shiny as glass, and black as terror. They skittered up Nancy’s jeans, down her blouse, and along her bare arms. One had become entangled in her hair, and kicked frantically at her ear. A few dropped onto the floor, where Nancy crushed them as she leapt spasmodically.

Nigerian nightmare

A uniformed immigration officer strolled away from the hysteria, indifferent. At his side, he casually swung a large-mouthed jar of grimy glass. It was empty.

Michael, accustomed to extracting people from sticky situations, was at a loss. He’d pulled people out of South American prisons, choreographed an American’s escape from a Turkish jail, rescued the wrongly accused and the clearly guilty. Now, as he grabbed his delirious wife by her shoulders and tried to steady her, he saw the same overwhelmed eyes he saw in many of his clients. They bulged with a desperate plea for a savior, and of unspeakable horrors.

Michael swatted and kicked away most of the creatures. Then he opened the lower buttons of Nancy’s blouse and removed one more. He pulled one from her hair, and then removed the serrated legs that had remained stuck there. He asked her if there were any more. Then he held her.

“Let’s get out of here,” he whispered in her ear. “We’re almost home.”

He turned back to the immigration officer, still placid in her high booth.

“You only gave me four twenties,” she said. “I need one more.”

“Lady, I’m from New York,” Michael said dangerously, “and this is the best I’ve ever seen. You know and I know that I gave you a hundred nairas. You’re getting nothing more from me.”

The officer waved them through, expressionless.

Nancy, catatonic with shock, began to regain her composure when they arrived at the gate for their flight.

“If I ever get out of here, I’m going to kiss the ground of America,” she said with conviction.

And she did so, eighteen hours later at JFK airport, though it was technically not ground, but the dusty terrazzo floor thirty feet above it.

A U.S. Customs Officer must have seen Nancy bend to the floor in the busy baggage hall.

“Ma’am, you must be just back from Lagos!” he grinned. “Welcome to the U.S.A.! Welcome home!”

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three (part-d): Getting There—With all your Marbles

© Copyright 2008-present Bambi Vincent. All rights reserved.

Scams at restaurant tables

Busy waiters at outdoor restaurants.
Busy waiters at outdoor restaurants.

A restaurant table is a good place to be had. The latest in low-tech scams happened last month in Hoboken, NJ, when a man appeared tableside to collect cash after diners had received their bills. He took their money and walked out the door. Pretty clever.

Why didn’t the customers question the new face? I can answer that, as one who visits restaurants some 200+ days a year. Sometimes we just don’t pay attention to who’s serving us. We’re seated by a host, served water by a busboy, solicited by a sommelier, finally the waiter comes, and sometimes we’re greeted by a manager. The meal might be a business meeting which demands our attention more than faces.

Last week, I had a long, late lunch at Postrio in Las Vegas. When our waiter’s shift ended, she did what customer service people call a “warm hand-off:” she introduced us to the waiter who would continue with us. She could have just left, and when the replacement waiter showed up, we’d have just accepted him.

So the Hoboken bogus waiter simply took advantage of our innate trust. He manipulated his victims by presenting himself as the person they expected; he didn’t even have to say anything. Hand out, money in, bye-bye.

So what did the restaurant do when the customers told the real waiter that they’d already paid someone else? Management did not make them pay again. Which invents an entirely new scam: diners claiming they already paid the bill (even though they haven’t). Perhaps the bogus waiter plans that as his next trick.

In the case of the bogus waiter, the victims were not out-of-pocket due to the goodwill of the restaurant management. Other potential losses while dining out:

© Copyright 2008-2009 Bambi Vincent. All rights reserved.

Social engineering—is it time to curtail trust?

Judy Stevens, who has more than 270 identities.
Judy Stevens, who has more than 270 identities.

A couple of scumbags have been casing neighborhoods in Las Vegas, preying on elders. They chat up residents, pretending to be a former resident or a relative of a neighbor. They ask questions and gather information. When they’ve learned enough about someone elderly on the street, they approach the senior armed with facts and trivia—enough to garner the senior’s confidence. In every case, the bottom line is that they need money. The money’s not for them, of course; it’s for one of the neighbors, who is in a costly (fictitious) emergency situation, something medical, or maybe legal. The two solicitors are merely good samaritans.

Rick Shawn, who has more than 1,000 identities.
Rick Shawn, who has more than 1,000 identities.

Classic social engineering. This pair of con artists has bilked 19 known victims in Las Vegas, all over age 73, out of tens of thousands of dollars. It’s likely that they’re connected to similar incidents in Arizona and California; it’s probable that many other victims exist, unaware they’ve been scammed, or embarrassed to come forward.

It sounds like a couple on a crime spree, but it’s much more than that. From our intensive workshop with NABI, we know that this is organized crime. Assistant district attorney Scott Mitchell called them gypsies. Most likely, they are members of one of the families called Travelers. These families move from town to town as they pull their scams, often on the elderly. They have a large repertoire, including sweetheart swindles, pigeon drops, fake lotto schemes, and home repair. Many of these are combined with plain old burglary.

The Travelers are organized crime families. So organized, that when they find a particularly gullible victim, they pass his info to the next family members scheduled to roll through that town. Then, even if the victim realizes that the roof repair or driveway resurfacing job was shoddy, he won’t recognize the brother or cousin who offers to paint the house with leftover paint from a job down the street, or the sister collecting funds for the sick man a few houses down.

'My dog is accused of eating neighbours chicken Plyz help with bail.' Don't be tempted.
'My dog is accused of eating neighbours chicken Plyz help with bail.' Don't be tempted.

These fraudsters go to extremes in order to impersonate a good samaritan. Through social engineering, they manipulate their victims with a realistic story, bamboozle them with bullshit, dupe them, and exploit them. It always ends one way: the victims’ money in the Travelers’ hands. The two pictured above go so far as to drive their victims to their banks or ATMs.

These two have been arrested and are being held, as of this moment, at Clark County Detention Center in Las Vegas. Travelers are known to have lawyers on retainer and bail money at the ready. Although the two are considered flight risks, they may bail out on the condition that they wear GPS ankle devices.

Actually, that’s not likely. I just spoke with Lieutenant Bob Sebby, Las Vegas Metro, who said that 15 additional victims have been confirmed. Metro is asking other victims to come forward.

bv-long

Bob Arno in the news

Bob Arno on NBC Weekend Today, 11/22/08.
Bob Arno on NBC Weekend Today, 11/22/08.
Bob Arno on Fox & Friends, 11/29/08.
Bob Arno on Fox & Friends, 11/29/08.

Bob Arno, the go-to guy on street scams, was on the NBC Weekend Today show on November 22.

He was on Fox & Friends on November 29. The video made Yahoo’s top ten of the day.

Both programs show some of our video of thieves-in-the-act, and both are examples of network news soundbite-style segments. They don’t want to know anything about why, just three minutes or so of your best stuff for ratings. Nothing to be proud of, really.

Both videos are embedded below.

Russian Rip-off: pickpockets and thugs, part 4 of 5

Bambi Vincent and Anton at the art market in St. Petersburg, Russia.

Art market on Nevsky Prospekt. The arch leads to a deserted alley. St. Petersburg— “They think I robbed you,” he said.

By then it must have been obvious to the cops that we were not Mohammed’s victims, or anyone else’s, either. But they’d created such a melee they couldn’t let go, didn’t want to believe there really was no problem. Finally, they left with a warning to Mohammed, who was so shaken he just collapsed onto his low stool and hung his head. He wouldn’t look up at us so we left him, thinking he was angry with us for getting him involved.

So the cops had seen us and Mohammed together with a gang of known thieves. Why, then, did they arrest the local underdog, instead of the criminals? In St. Petersburg, where the police are pitifully paid (about 2000 rubles/month, US$70 at the time), payoffs are their bread and butter. Officers routinely roam the streets collecting 100 rubles ($3+) here and there, from unlicensed merchants selling caviar or souvenirs. Pickpockets pay police too. They buy a piece of property for a limited time span. This allows many thieves to work, and keeps them in their own territories. Vladimir, a pickpocket we met some years ago, had a one-hour-a-day claim on a short segment of Nevsky Prospekt. The Mongolian gang seems to own the Metro station corner.

When thieves are caught, they pay 700 or so rubles ($23) to the police and are let go. It’s well known, Mohammed’s friend Anton told us earlier, that police are corrupt and will take bribes for anything. They can be seen on the streets looking for unlicensed merchants in order to shake them down instead of looking for thieves. Why would they arrest thieves? The system works well the way it is, and rich foreign tourists fund it.

Bambi Vincent and Anton at the art market in St. Petersburg, Russia.
Bambi Vincent and Anton at the art market in St. Petersburg, Russia.

Tangentially interesting, Anton, who also works at the art market, told us that when a person is picked up for being drunk, the police steal everything from him: money, watch, and jewelry. Then they put the drunk in a cold shower to wake him up and put him out on the street. If the citizen complains of being robbed, the police claim he must have lost his belongings while he was drunk. Anton described his father’s clever hiding place for cash. He slits the inside of the waistband of his jeans and slips folded money inside. When he’s drunk and shaken down, the police don’t find the money, but take everything else.

This is Part 4 of 5. — Part 1

Call the bunco squad

Bob Arno with Greg Ovanessian (SFPD), a NABI Director, left, and Jon Grow, Executive Director, right.
Bob Arno with Greg Ovanessian (SFPD), a NABI Director, left, and Jon Grow, Executive Director, right.
Bob Arno with Greg Ovanessian (SFPD), a NABI Director, left, and Jon Grow, Executive Director, right.

In Orlando, Bob and I attended a four-day NABI training seminar–that’s the National Association of Bunco Investigators. Don’t you love the word bunco? More on that later.

NABI members, mostly law enforcement officers, want to squelch organized crime families whose favored targets are seniors. The gangs do home repair scams, sweetheart swindles, fortune telling, home invasion burglaries, and many, many other crimes. They’re perpetrated by self-proclaimed “Travelers,” large families who make these crimes their business, know the system inside-out, and usually manage to avoid prosecution. They live largely off the grid and outside of our system, under numerous aliases, and move from city to city, state to state.

Unfortunately and all too frequently, neither victims, officers, prosecutors, nor judges see these individual complaints for what they are: massive, ongoing, organized crime. Property crimes are easily swept aside to make time for violent crime. The perps, many of whom are functionally illiterate, are wily, slippery, and even seem to enjoy the chase as a game. When arrested, they’ll often pay restitution in exchange for having charges dropped. They employ their own legal experts to get them released. They’ll pay enormous bonds and abscond–it’s just a cost of doing business. And they’ll do everything possible to avoid positive identification of their true identity and where they may be wanted. The end result is an unrecognized criminal population on the loose, free to carry out their scams and frauds perpetually.

NABI’s raison d’etre is information-sharing. And they mean enthusiastic information-sharing with whatever agency needs it–a unique attitude in the world of law enforcement, where competitive, anal-retentive agents and officers hoard every tad, shred, and iota in hopes of bagging credit for the big score. NABI maintains a database of these specific organized crime family members, complete with color photos, FBI file numbers, descriptions of crimes, relationships to other suspects, and who knows more about them. Many arrests and prosecutions are thanks to NABI’s network.

Seniors are the favored victims of these fraudsters. With our population aging rapidly and life expectancy growing, the pool of potential victims is expanding. It includes us! The same attributes that make seniors good victims from the criminals’ perspective (poor vision, mobility, hearing, memory), make them poor victims from a prosecution perspective.

Bring on the bunco squad! Do you even know the word bunco? It’s not much in use these days, even among cops. The word is about as old NABI’s founders, who are still active in the association. To me, bunco connotes tricky, clever, complicated, convoluted, non-violent con. The bunco squad in my mind, before getting to know NABI, was comical and cartoonish. The victims, I thought, were motivated by greed. This couldn’t be further from reality. Crimes can be as simple and innocent-seeming as this one.

The Bunco Investigators toss around the idea of updating their association name to something that reflects their objective in today’s terms. National Association Against Elder Crime? A name like that might work better today, but it would be sad to lose bunco. We might lose the word entirely, without NABI to keep it alive.

Regardless, their mission remains unchanged. They’re a passionate and dedicated group of individuals, all giving their time in order to help eradicate these crime families. In my experience of working with police officers around the world, I most often sense a protective culture of silence, a preference to withhold information rather than to share it with other agencies. NABI is just the opposite.
©copyright 2000-2008. All rights reserved. Bambi Vincent