Bait and switch

Your greed + a deal too good to pass up = bait and switch:

Bait and switch: One package contains the real item; the other is "rocks-in-a-box"
One package contains the real item; the other is "rocks-in-a-box"

Buy-a-Brick

“Pssssst. Come ’ere. A brand new video camera with flip-out screen. In the box. $250. Here, have a look, try it out. Look, here’s the box, and all the accessories. Battery, a/c adapter, microphone. Only $225? Mama mia! Okay, it’s yours! Here, we’ll put it in the box for you, see? And a bag so you can carry it easily. Okay, thank you very much. Here’s your bag.”

You saw him put the camera in the box. You saw him put the box in the bag. So how did you end up with a sack of salt?

A better question: What were you doing trying to buy a thousand-dollar video camera on a street corner? What were you thinking?

Yes, the seller looked like a decent man, he seemed okay. But that wasn’t his son with him, it was his partner; and their performance together is as precise as a tango. Not only that, there are four or five teams per corner in the hottest areas, competing with such subtlety you’d never suspect they’re running a scam. After all, if they let on, you’re not likely to buy from any of them.

Bait and switch

As usual, observation tells the story. The swindler approaches you with the camera and, once you take it in your hands, he summons his partner, who brings a plastic shopping bag through which you can see a box. The box is opened for you and you see that it contains the promised accessories.

How can you go wrong? You’ll take it! You place the camera in the box yourself, tuck in the flap. You dig for your cash, which you cleverly placed in a pouch beneath your shirt, or in a money belt, or in your sock. You offer the money and take the bag. You even shake hands. What a deal. What a steal!

What you never noticed was the critical switch. You were intentionally distracted for an eyeblink, while the “son” passed by with an identical box in an identical bag. The bags were swapped. It’s the classic bait and switch.

You might think it difficult to fall for a scam like this one, but it happens many times a day on a certain corner in Naples. Ship officers and crewmen are primary targets because the con men know their ships depart shortly after the purchase and it’s unlikely they’ll return. Ordinary tourists are also easily tempted.

Bob and I first observed this trick in 1994, and have watched it develop over the years to include cellphones. In the beginning we were afraid to film it. From pickpocketing and bag-snatching-by-motor scooter to extortion and murder, all crime in Naples is said to be mob-related. The Camorra, Naples’ mafia, is made up of some 80 clans and thousands of members who operate in the city. Not that Bob and I knew that when we began our audacious stake-out of these grandfatherly crooks. But the vague knowledge we had was intimidating enough for a couple of lightweights. If you want to infiltrate the bad guys, you better know what you’re doing.

Eventually we began to film from across the street, and then to acquire bits and pieces up close with an exposed camera held casually. After all, tourists carry cameras and shoot the sights, so ours wouldn’t be incongruous. The following year we were more brazen, and carried a small digital video camera hidden in a shopping bag with a hole cut for its lens. This worked fairly well, though we were nervous as a thief in the act. It was this setup that got us our first clear footage of what we’d seen with our eyes so many times: the switch.

The move is simplicity itself; its timing perfection. The salesman tries to back up to a corner of a building, usually a magazine kiosk or a phone booth, anything to shield the substitution. That allows him to lower his hand and the bag while his unseen partner does the swap.

Our first clear capture of the actual swap occurred on a sidewalk.

[Continues in next post.]

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Eight: Con Artists and Their Games of No Chance

© Copyright 2008-2013 Bambi Vincent. All rights reserved.

H&R Block reneges on promise, cops-out on client

H&R Block reneges on promise

When a giant corporation closes its shutters and bolts its doors against its own client, its like a reverse prison. I, the client, feel like a tiny, pesky ant searching for a chink in the fortress wall so I can shout in my small voice: “hear me, and respond without boilerplate.” I’m almost deafened by the fortress’s PA system which occasionally blares “NO. JUST NO.”

The fortress does not spend time formulating thoughtful replies or building strong arguments. Those mundane activities are not necessary for fortresses, which have shutters, boltable doors, huge legal departments, and very large boots for squashing pesky ants.

All this over $725.

Come to think of it, $725 is exactly the average fee I’ve paid H&R Block for tax preparation each year for the past ten years. (I don’t have handy our prior twenty years’ fees.)

H&R Block is using bully tactics. Its M.O. is to stand impenetrable and unresponsive while its clients exhaust themselves arguing H&R Block’s arbitrary defenses.

Apologies. I have not allowed this blog to become a platform for personal complaints. But wait a minute. The theme of Thiefhunters in Paradise is thieves, thugs, and gangsters… So this report fits.

H&R Block reneges on promise

Continue reading

Speeder fakes carjacking

Highway

“John Smith” was driving 180 kph when he realized he’d just blasted through a speed trap outside of Johannesburg, South Africa.

“Knowing the police would come after me, I sped up. When I got around a bend I pulled over, jumped out of the car, and locked myself in the trunk. When the cops pulled up behind me I started banging on the trunk lid, as if I’d been locked in by carjackers.”

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

© Copyright 2008-2011 Bambi Vincent. All rights reserved.

10,000 shipping containers lost at sea each year

Cargo ship, shipping containers lost at sea, ocean freight
Cargo ship
Source: http://www.cargolaw.com/2006nightmare_apl_panama.html

> Even more! See edit at the bottom.

10,000 shipping containers are lost at sea each year! From my naive perspective, I’m shocked by this number. Twice, I’ve sent an entire household from one continent to another by sea. To think of my container just…tumbling into the sea in a storm! Or worse, ordered jettisoned by the captain to ensure the safety of the ship.

Five to six million shipping containers are being transported at any given moment, and it’s estimated that one is lost about every hour. A goner. True, the percentage is low; but the number is high. Ten thousand containers and their cargo, every year, sunk to the bottom of the deep blue sea. Or presumably, the rough gray sea.

Containers dropped from cargo ships are never recovered and rarely reported. There are no legal repercussions for the losses; no accountability.

There are other repercussions though. Hazardous materials are leached into the ocean. Artificial habitats are created for aquatic life, strung like stepping stones along shipping routes, possibly giving species an unnatural ability to migrate across oceans.

And these cargo containers may float for days or weeks before they sink to the ocean floor. Huge farting boxes the size of houses, invisible just below the surface of the sea, they create a deadly hazard for other ships and yachts. “Very, very dangerous,” a ship’s officer told me. “At night you cannot see them at all.”

While this subject matter doesn’t quite fit my usual categories of Travel or Theft, it interests me mainly in terms of loss and responsibility (and also freak accidents). And there seems to be a huge potential for fraud.

Apparently, expediency in loading cargo ships doesn’t allow for stacking containers logically. Therefore, heavy containers may very well ride on the top layer. On the other hand. I read somewhere that top layer positions go for cheap—or was that a joke?

In a global industry represented by straight-laced and corrupt nations and every banana republic in between, I’m not surprised that:

They overload container vessels on purpose, raising the center of gravity of the ship. If there is smooth sailing, you make millions extra a year. If you hit rough seas, you cut loose your entire top layer of containers, lower your COG, and still come out ahead in the grand scheme of it all.

http://slashdot.org/comments.pl?sid=2070698&cid=35729890

So, if a ship lists or rolls a container or two could go flying. Connecting pins might break or shear off, as they are designed to do at a list of a certain number of degrees. And if a ship is in danger its captain may choose to sacrifice a number of containers in the hope of saving the ship and its remaining cargo.

…essentially the shipping company is not liable for the ‘disposed [of]’ containers, either. If the shipping company has enough losses on a vessel to declare a “General Average,” then the compensation for the losses (including vessel damage, if any) are assessed against the other *customers* with cargo on that vessel.

Basically, the vessel is carrying the cargo as a courtesy; any risk of loss belongs to the owners of the cargo(s) collectively, NOT to the carrier.
So as a forwarding agent, not only do you get the pleasure of telling someone that their container of goods has been lost, you get to tell them that…¨a) they still have to pay freight shipping costs, AND…¨b) they’re going to be legally liable for their ‘share’ of whatever the general average costs work out to be

http://slashdot.org/comments.pl?sid=2070698&cid=35731376

Other than keeping his average rate of loss low, there doesn’t seem to be much to motivate a captain to deliver his full complement of containers. Would it be an exaggeration to suggest that the odd seaman or two might be induced to “lose” a container now and then?

The potential for foul play intrigues me. I hear the whisper of a thumb gently rubbing two fingertips… The master of a ship turns his head away at the screech of metal scraping metal followed by a mighty splash. What might be in that locked steel box? Incriminating evidence? Treasure, bundled with a GPS transmitter, for later retrieval? Hazardous waste too costly to dispose of properly? A secret marine biology laboratory in which creepy experiments will be activated by contact with water, to be carried out in the cold, dark, compressed environment of the sea floor? Bodies?

> Edited 2/22/14 to add link to interesting article about a cargo ship that lost more than 500 containers in heavy seas.

> Edited 1/29/22 to add link to interesting article about a container collapse in which 60 were said to go overboard.

> Edited 6/2/22: In November of 2020, a ship called the one Apus, on its way from China to Long Beach, got caught in a storm in the Pacific and lost more than eighteen hundred containers overboard—more in one incident than the W.S.C.’s estimated average for a year. The same month, another ship headed to Long Beach from China lost a hundred containers in bad weather, while yet another ship capsized in port in East Java with a hundred and thirty-seven containers on board. Two months later, a fourth ship, also on its way from China to California, lost seven hundred and fifty containers in the North Pacific. When Shipping Containers Sink in the Drink

© Copyright 2008-2011 Bambi Vincent. All rights reserved.

Money-changing scam

Euros crumbled

Some years ago, before Bulgaria was part of the EU, Dodie B. and two male friends visited one of that country’s small port towns. She had a $100 bill with which she hoped to buy euros. (Not a smart strategy, exchanging one currency for another currency in a country that uses neither, but that’s not the point here.)

The first two foreign-currency-exchange booths Dodie tried refused. They would sell her only Bulgarian money for her US dollars. Eventually she found a closed money exchange kiosk where a man was changing money on the street in front of the shop. She asked him if he would give her euros for US dollars. He said yes.

Dodie’s two friends wandered a bit away when she asked the rate. He quoted a price and she thought to herself, wow, great rate, and agreed. He counted out the euros for her and put them, folded, on top of his wallet. She held onto her $100 bill. They joked and bantered a bit, until Dodie finally said hey, are you going to give me the euros or not? She started to put her bill into her pocket.

Just then there was shouting. “No, no money change on the street!” She grabbed the folded money and the man took her bill. Another man, large and intimidating, was suddenly looming over her, shouting that she cannot change money on the street. She walked toward her friends and the goon followed, uncomfortably close to her. She shoved the cash deep into her pocket and walked faster. When she reached her friends the thug turned and left.

The friends asked what took her so long and she explained, shaken but happy to have accomplished her goal. She took the cash out of her pocket and saw right away that she’d been scammed. The pile was made of one 5-euro note wrapped around a pile of worthless old Yugoslavian bills, taped together. Of course the goon was gone, and so was the “money changer.”

Her friends wanted to go to the police, but Dodie was afraid to, since changing money on the street is a crime. Dodie still has the bundle of bills and promised to send me a photo of it, but I got tired of waiting.

The critically-timed loud and scary threat by a third party is typical in many scams, and is designed to conclude the deal in a rush and quickly separate the vic from the perp. The interrupting third party always seems to be an uninvolved stranger, or a pseudo cop as in this example. But he’s always part of the game. Note also the con man’s intentional establishment of a friendly rapport with his mark—that’s the CONfidence-building that gives the con artist his title.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel Front Desk Safe Theft

Hotel front desk safe

hotel front desk safe theft

Natalie is a tour sales manager for one of the major cruise lines. She’s an experienced world traveler and accustomed to advising others on travel dos and don’ts. She and a girlfriend, both Australian, took a trip to Bali, Indonesia. A wide range of hotel options exists there, from luxury six-star resorts to shacks on the beach that rent for two dollars a night. Natalie and Linda booked a “decent” hotel; one with a lobby, private bathroom, rooms that lock, and a sense of organization. In America and Europe, it would fall into the three-star range.

At check-in, the two women were each given a manila envelope in which to put their valuables. They sealed and signed the envelopes themselves and gave them to the reception clerk, who put them in the hotel front desk safe.

Admittedly, they had a splendid holiday on the exotic isle, carefree and uneventful.

At check-out, the two were given their envelopes and they turned to get a taxi. But as they were leaving, they overheard another guest complaining at the front desk. Cash was missing from her envelope.

Natalie and Linda tore into their envelopes and also found cash to be missing. Yet, their envelopes did not appear to be tampered with in any way. The hotel denied any responsibility and, after a brief argument, Natalie and her friend chose to leave in order not to miss their flight home. Later, Natalie wrote to the hotel, but never received a reply. She didn’t take the issue any further.

Did the hotel make a system of this nasty theft? If so, it’s particularly underhanded with its intentional implication of security. As in the “pigeon drop” scam, the villain suggests and the victim voluntarily complies with the transference of valuables to the bad guy. A con if ever there were one.

The timing, too, is strategic. Most guests, like Natalie and Linda, will have a plane to catch. They’ll often plan to fight the matter later, but rarely follow through.

So how was the envelope opened? Could it have been a magician’s trick?

hotel front desk safe theft; Wax stick

In my former career as a graphic designer, I occasionally used wax to fix a graphic element to a page. Rarely, because most page design was completely electronic. The wax I used was in stick form. It looked and acted exactly like a glue stick, except that it never dried.

If hotel guests were handed a wax stick with which to seal their envelopes (I don’t know that they were), they’d likely never realize the temporary condition of the closure. A duplicitous staff member could later open a supposedly sealed envelope, then glue it shut properly. Who’d know? Who’d even notice?

Alternatively, the bottom flap of the envelope could have been lightly glued, then later opened and resealed.

There are just too many people in this world who cannot be trusted, and it’s best to avoid the necessity at all, if possible. Then what to do?

Travel with hard-sided luggage and use your largest as your safe. True, the entire suitcase can be stolen, but we feel that would be highly unlikely in most situations, while a small tempting object might, on occasion, “get legs.”

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams

Chapter Four: Hotels—Have a Nice Stay

© Copyright 2008-2013 Bambi Vincent. All rights reserved.

Russian gas-guzzler scam #3

Aston shell

Unlike the Russian gas scams in my previous two posts, this one is recent, perpetrated by Russians in America. They’d steal a car—say, a Mercedes—take it to a shop, and completely gut it. Then they’d abandon the still-pristine but empty body on the side of a road.

Eventually the shell of the car would be picked up and sold for pittance at auction. And there to buy it would be one of the Russian crew. The body came with a clean title after a legal purchase. And you know what happened next. The car went back to the shop where all its innards were replaced and a good-as-new Mercedes would be legally exported to Russia.

This was an easy scam. So easy that the crew got lazy and left one too many stripped-down bodies on the same road. And that’s how they were caught.

As told to me by an elderly Russian couple, along with this story, and this one.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Russian gas scam #2

Ice coin

Around the same time as Russian Gas Scam #1, a resident in one of those gigantic apartment buildings—I’ll call him Boris—found a way to warm his home for free throughout the frigid winters. Each apartment had its own coin-operated gas heater. For each coin dropped into the meter, the gas would come on for a set period of time to heat the home. Every month, the gas company would come collect the coins from the meter boxes.

Boris’s box was always empty; yet, his apartment was warm. It took a long time before the coin collector got suspicious, and even longer before the gas company showed up to ask questions. Finally, the gas company begged Boris for his secret, promising free gas for life if only he’d tell.

Simple, Boris said. He carved coins out of ice. They melted, evaporated, and left no evidence.

As told to me by an elderly Russian couple, along with this story, and an upcoming one.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Russian gas scam #1

milk bottle

In 50s Russia, men used to go through the enormous apartment buildings, knocking on thousands of apartment doors. They claimed to be from the gas company and needed to check each apartment’s air quality.

The men asked for an air sample, preferably in a clean glass bottle. Housewives were pleased to ensure the purity of the air their families breathed. In this way the scamsters collected thousands and thousands of milk bottles, which they turned in for deposit until they were caught.

As told to me by an elderly Russian couple, along with two upcoming stories.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bangkok scam

Bangkok cement jungle

Barely five minutes after hitting the streets of Bangkok, a jolly, friendly fellow approached. Conservative and 50ish, the short man put himself head-on into our path and opened with a warm greeting and big smile.

“Hello! First time in Bangkok?”

“Hi, nope.”

“Oh, I am teacher!” The man gestured vaguely as if his school were right around the corner. “Where are you from?”

“Sweden,” Bob replied.

“Oh, guess where I go on Monday—AmsterDAM! And guess why—honeyMOON!” He put his palms together and gave a little bow.

“Congratulations!” Bob and I said.

“Where you go now?”

“MBK market.”

His face falls. “Oh, I’m sorry, it is closed today. Holiday!”

“Well, we’ll just walk around then. Goodbye!”

Short and sweet. He didn’t persist, like most of his ilk. But the man was a scammer of the gentlest kind. MBK market, a huge mall not far from our encounter, was certainly not closed, and neither was it a holiday. The man simply wanted to reroute our day. He wanted to take us to a tailor, a gem shop, or a souvenir shop he knows of (his “brother’s,” of course), where he’d collect a little commission just for bringing us.

A jackfruit seller in Bangkok
A jackfruit seller in Bangkok wrestles open the huge fruit, then laboriously picks out and trims the delicious yellow part.

While this is a fairly harmless scam, it can lead to serious disappointment. I heard about several visitors who were detoured from their intended destinations by their taxi drivers, thereby losing perhaps their only opportunity to visit the Grand Palace, or the floating market, or wherever they were headed.

Sound naive? To quote myself:

Cynicism is an unnatural state for a traveler who has come far to experience a new land and unfamiliar customs. We’re prepared to accept our local hosts, however alien or exotic they seem to us. After all, it’s their country. We want to like them. Yet, we don’t know how to read these foreigners, even though they may seem just like us. We can’t always interpret their body language, their facial expressions, their gestures. We’re at a distinct disadvantage as tourists and travelers, due to our nature as much as our innocence.

Travel Advisory: How to Avoid Thefts, Cons, and Scams

I’ve heard of this tout scam being reversed to the visitor’s advantage. Let a taxi or tuk-tuk driver take you to three shops and collect his commissions. In exchange, the driver should be at your service for the rest of the day.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.