“Pedro” spoke to us freely in a restaurant in Paris. He eventually even told us his real name. Paris police know him by his two crooked little fingers.
Bob and I interviewed “Pedro” in Paris a few months ago. We first saw him at a coffee bar inside Gare de Lyon, a huge train station. To us, it was clear that he was observing someone. We watched and waited a short distance away. Eventually Pedro abandoned his prey, but we were certain enough of his profession. Bob pounced on him as he was leaving the station, chatting him up.
Surprisingly, Pedro spoke good English. For 20 minutes out in the streets, Bob stuck to him like glue trying to convince him to talk to us. I tailed the two of them, first from a distance, then joining up. Unable to get rid of us, Pedro nervously asked for our IDs.
“Maybe you’re a cop,” he said to Bob.
“But I don’t look like a cop.”
“Nobody looks like a cop. Maybe you’re somebody that works with a cop.” Pedro fake-laughed. ”What do you want,” he repeated. And, giving up on denials: “How did you find me?”
“I’ve followed you for an hour,” Bob said, clearly shocking and confusing Pedro. “Talk to me. You’ll enjoy it!”
“Okay, we’ll talk, and I’m going to tell you the truth. You grow in this job. You start to feel who sees you, who’s watching. That’s why I’m surprised you followed me.”
“What do you want most out of life, other than money?” Bob asked as Pedro led us to a nearby brasserie.
“Education for my child in Peru.”
We settled into the booth with the least noise and best light. Pedro asked the staff to lower the music volume. Bob ordered lunch for himself. Pedro ordered orange juice. Bob and I quickly set up an array of video cameras to film Pedro, with his permission, only from the back. Then we got started.
To three cameras and an audio recorder, Pedro told a pickpocket’s story. He frequently turned to look at me, putting his face in the picture.
A pickpocket’s story
Call me Pedro. I’ve never used drugs. No one else in my family does this job. I have a daughter—we talk on the phone. She doesn’t know my work. I’m nervous when I work, all the time. But you have to control it.
In France, the first time you’re arrested, you probably won’t go to jail. The second time, maybe. The third time, you will go, maybe for three months. It depends: if you work alone, it’s not too bad. If you are working with three or four, it’s a gang and you go to jail for longer, maybe one year.
The amount of money I make varies. It depends on many factors. The place is very important. If you want to make money, you have to go to the big hotels, the five-stars. You use psychology, so you’re not suspected. You must be well-dressed. If you look like a good man, the person working the doors doesn’t keep you out. You are a good man! You have to feel like a good man to avoid security.
The real money is in the airports, the train stations, the big hotels, the nice hotels, the 5-stars… that’s my work. Sometimes I go on trains while they’re in the station, waiting for someone to put a bag down. But only before the train leaves. I don’t ride on the train.
Wait, someone’s calling me—it’s my wife.
[Pedro, smiling, speaks Spanish, describes us to the person on the phone.]
I was in Gare de Lyon today because I was following somebody. I might follow someone 20 minutes, one hour, if I’m working by myself.
My first cautious, secretive photos show the well-dressed Pedro on the right, Bob on my left.
When judging a victim, I look at their baggage and their shoes. But good shoes alone are not enough. Sometimes people have a lot of cash because they don’t pay tax. The black people, the Chinese, the Arabian people.
I might first see them when I work at the airport. Then I follow them until the right moment. In the hotel it’s easier, because they put everything on the floor.
I first saw the man I was following today in the station. This month is vacation for people. They don’t put cash in the bank, they keep it, they don’t pay tax, they don’t use credit cards. I wanted to take his bag. He put it on the floor and went to buy a coffee. But a lady came near and there were a lot of people, so it didn’t work.
In Paris… in a week… it depends. I can make 10,000 euros, 5,000. I don’t think that’s a lot. In another week, I might make less. It’s luck.
I don’t use the credit cards. I’m looking for cash. Or maybe sometimes there’s a nice watch in the bag. I don’t use credit cards because I don’t have the PIN. For me, if I don’t have the PIN, I throw it out. Sometimes I put all the credit cards and ID in the post office box.
I was arrested last week. Maybe because I was working with other people. Maybe the police followed me. So now, I’m working by myself.
When I need partners, I go to the South American restaurants and I find them. I say please, give me a hand.
Yeah, arrested last week. I had to talk nice to the judge. She asked me, do you want to say something? I explained that I’m new in this country and it’s my first time. She believed me. She gave me a chance, said I can go. But I have to come back another day. A good judge will give you one chance because you have no precedent. She gave me 30 seconds, one minute to speak. I said I’m sorry, it’s my first time, I’m confused, please, I want one more chance. So I have to go back in one month. Then I will say the truth: yes, I took it, because I was confused. And I’ll say: forgive me. She’s going to ask me if I have a job and I’m going to say I’m working sometimes, I don’t have residency, but I’m working.
I was nervous in front of the judge because I could go to prison. But I’m not; and my partners also went free. But now I work alone.
Pedro’s easy identifier: crooked little fingers to do his crooked work.
I want to go back to my country. I’ve been to Spain, to Italy…. I hear the police in Barcelona are easy, and they’re harder here in Paris.
I can tell you about the police. The police here are smart, more professional. In Spain, they don’t do a good job. They don’t care. In Madrid, sometimes they say you have to pay 500, 300 euros, and you pay it, and you continue, and you pay and you continue. The life is good in Spain because it’s cheap, the country is cheap to live.
I’ve been to Copenhagen, Oslo, and Stockholm. I was in Stockholm for only two days a lot of years ago. I took big money, and then I took the train and, pssst! I left. Only two days there.
When gearing up for a heist, thieves try to look relaxed and natural, but fail. In this, they send signals that trained security personnel can pick up. Still, business travelers are targeted by “breakfast thieves” in hotel lobbies and buffet areas.
Hear more on risk management in Bob Arno’s interview on Israeli Radio’s Goldstein on Gelt:
Huffington Post picked up an interview of Bob Arno from over on JustLuxe.com a few days ago. Here’s a reprint of the question and answers:
Among women who carry a purse or handbag, which ones are safest? How do you position the strap? What’s the worst mistake you see in how they hold and look after the bag?
Bob Arno: The worst, and the most common mistake, is to hang your handbag on back of the chair, or to tuck the bag behind you on the seat. You think you have physical contact with the bag, but fifteen minutes into the meal you forget! I’ve seen surveillance videos in which a gang of three thieves in a well-established luxury hotel restaurant position themselves strategically around a targeted breakfast table, talking to each other on their cell phones. They wait for the perfect moment when the owner of the bag — the victim — leans forward. At that moment, the controller of the gang gives a small hand signal to the other two to execute their independent moves so that everything is coordinated. One accomplice creates a small diversion in front of the table, and the other observes the restaurant staff, to be sure nobody pays attention to the incident. The thief unrolls a soft jacket from his fanny-pack and drapes it over his arm, allowing the fabric to come down over the victim’s handbag. He scoops up the bag under the cover of the nylon jacket. They then immediately leave the restaurant. Coffee shops (such as Starbucks and their competitors) are extremely popular venues for thieves who practice bag stealing.
Conclusion: You must have your purse in front of you and keep physical contact when traveling. If it is a purse with long strap, wear it in front of your body when you are in a vulnerable location or environment.
What’s the safest place for a man to carry his wallet?
BA: Men should carry their wallets in their tightest pocket. Still, that’s not always safe enough. For added security, men might try one of four kinds of under-clothes pouches which are comfortable and functional for easy access, but which make it almost impossible for thieves to steal from.
1. A pouch that hangs from a string around your neck and is worn under your shirt.
2. A pouch that hangs from your belt by a loop and is worn inside your pants.
3. Ankle-holsters in various designs and levels of sophistication.
4. Underclothing with built-in pockets for valuables. One new product is called Stashitware. Another line is made by Clever Travel Companion.
What’s the best way to respond to aggressive panhandlers, who may or may not be pickpockets?
BA: We’re programmed to be polite to strangers who approach us, even in unfamiliar cities. It’s hard to be cynical or always suspicious. But it’s wise to question the motivation behind an encounter, regardless of how friendly the stranger appears to be. Scammers want to lull you into a false sense of security and then spring the “rope-in” move. I like to prescribe a dose of cynicism, though it’s not to everyone’s taste. In any case, aggression should not be rewarded with a handout. Step aside. Disengage.
Further to that, do gypsies actually exist? Where are they a threat?
BA: In terms of stealing and pickpocketing, they do represent a threat. But they are not always attempting to pickpocket when they simply beg. Young female pickpockets in Europe, age 13-18, often originate from East Europe and belong indirectly to gangs, controlled by organized crime bosses. These bosses travel across East European cities and “lease” young girls from their parents with promises of lofty employment in the service sector in Western Europe. They are then “processed” or tutored in various techniques of pickpocketing. Finally, after the “schooling” they are sent to cities like Paris or London, where they’re chaperoned daily by their controllers at lucrative “theft” locations, such as busy public transportation stations, maybe underground Metros or popular music festivals. These criminals are not violent and are more a nuisance than a serious threat, yet one has to have one’s guard up against them. They’re especially prevalent in the big cities of Western Europe and the United Kingdom.
What should one watch out for in a crowded market or bazaar?
BA: It’s always hard for law enforcement to patrol and observe everything that goes on in a big market. And the thieves are good at spotting undercover police officers. The good thing is that the merchants in popular markets and bazaars have their own security who alert shop owners about lurking pickpockets.
There are many exotic and bustling markets, for example the Grand Bazaar in Istanbul, which appear threatening, but which are in fact extremely safe. Perception can be wrong in either direction. Without listing every exciting bazaar around the world and ranking its safety, lets just say that common sense should rule. Don’t carry more cash than you are prepared to lose. Use those under-clothes pouches. Keep your purse or backpack in front of you (or leave it in the hotel). Markets, generally speaking, accept cash but not always credit cards, although even that is changing now with the abundance of new small portable wireless terminals.
What’s the best way to look after cameras, iPhones and other devices popular with petty thieves?
BA: A smart phone can easily be grabbed off your outdoor café table, with the culprit running (faster than you). I have never met a pickpocket who isn’t using a cell phone he or she previously stole from someone. Have a wide sturdy strap on your camera which is not easy to yank loose. Be sure it has strong clips at the end of the strap. For extreme situations, buy a camera case that actually has an opening in the bottom where the lens points down towards the opening. In other words, wear your equipment in disguised bags which do not have brand name logos on them, but rather something that will throw the thief off his target scent.
Important: Never fight a mugger! Cameras can be replaced, but getting a sharp object shoved into your body is not a good exchange. You cannot predict the behavior of a mugger. Pickpockets on the other hand are not prone to violence.
Please discuss hazards of public transportation.
BA: Public transport is by far the most common locale for pickpocketing. Especially during the moment you enter the tram/car/bus — or depart (at the door). The busier the Metro or the bus is, the higher the risk. Real professional teams travel in groups of three and create their own choke-points or blocking scenarios. Understanding that a large percentage of pickpocket thefts happen on or at public transportation should be enough to cause you to plan carefully and be on guard if the train or tram is crowded. It’s the physical jostling which needs to be avoided. But it’s also extremely easy to avoid the threat with a few obvious counter-moves. Just clasp your handbag solidly in front of you when entering; men can hold onto their wallets.
What are the biggest risks in using an ATM in an unfamiliar location?
BA: There are two threats tied to ATMs. One is the “skimmer,” a small device overlaying the mouth of the ATM (where you push in the bank or credit card). Skimmers can usually be spotted if one looks carefully at the ATM. If you recognize such a device, walk away and alert proper security personnel. Some skimmers are internal, and can’t be seen at all.
Two, and more ingenious, are “shoulder surfers.” They lurk near the ATMs and watch the PIN code used at the machine. When they get a PIN code, they watch where the credit card is put, then follow that person around, waiting for a good moment to steal the credit card.
Always shield your PIN as you enter it. Watch for lurkers, and use a different ATM if you’re suspicious of bystanders or the machine itself. If your card is “eaten” by the machine, try to cancel out of the transaction, even if you have to abandon your card. Do not accept help from a stranger in this situation.
— — — —
We did a lot of television these past few weeks, and I’m struck by the differences in studios and the effects on the interviews. The Access Hollywood studio in Burbank was full of bustling people: producers, hosts, camera operators, gaffers, powder-puffers, etc. The atmosphere was lively, jokey, fun, and efficient. Among the crew, there were winks, high-fives, and laughs, though within a sense of electric urgency: let’s get this done, but have a good time doing it.
On the set of Access Hollywood with hosts Kit Hoover and Billy Bush.
KCAL's human-free newscast studio.
Contrast that with KCAL’s Studio City set at KCBS. The huge set was dark and completely empty of humans, except for the two hosts. Acres of polished cement were trod only by electronic cameras, which glided silently, each trailing a thick tail of bound cords. The atmosphere was…dead. The interview was humdrum. Uninspired. Perhaps there was a party going on in the control room, I don’t know.
NBC Nonstop L.A. with Colleen Williams
Same went for the KNBC Studio. Robotic cameras clicked and whirred in the darkness, rolling across the floor, rising, lowering, like ghost-spys. Their thick yellow umbilicals were, presumably, coiled by flesh-and-blood hands. Lack of human warmth leads to stilted talk, at least with a performer used to working in front of a live audience. The interview with Colleen Williams was interesting and informative, but dry.
Electric Playground's adorable Miri Jedeikin interviews Bob Arno in the street
Understandably different were the streetside interviews. Electric Playground’s adorable Miri Jedeikin obviously had a blast interviewing Bob in the heart of Hollywood, and it shows in the finished product.
The Examiner‘s Danielle Turchiano and KABC-TV’s Ric Romero did lively sidewalk interviews in which Bob was able to demonstrate on passersby—always fun and successful.
In two trips to New York City, Bob appeared twice on Fox & Friends and once on The Today Show (which I can’t find online).
Caught-in-the-act criminals aren’t always keen on conversation. “Why I should talk to you!” some say. We’ve been threatened with rocks, hit, spit upon, flipped off, and mooned. But we’re constantly astonished at how many thieves talk to us. Why do they do it? We don’t flash badges at them, we don’t dangle handcuffs. The outlaws don’t know who we are or what’s behind our front. Might we be undercover cops? Hard to imagine, with our flimsy body structures and frequent lack of local language.
Interviewing thieves
My husband, Bob Arno, can usually find a common language for an interview, though he or the perp may have limited ability with it. Sometimes we have a translator with us or can snag one, impromptu. Most importantly, Bob has a unique advantage: he has worked for forty years as a pickpocket.
These pickpockets saw our video camera and let us know what they thought of us.
Inside knowledge, familiarity with moves and challenges, and level dialogue allay our subjects’ suspicions. Or perhaps they’re highly suspicious, nervous, and confused. Ultimately, they don’t know what to make of us.
Okay, so Bob’s a stage pickpocket. He steals from audience members in a comedy setting and always returns his booty. But the physical techniques are the same, the distraction requirement, the analysis of body language, the sheer balls. And Bob has that other illicit necessity: grift sense. He can sense a con, he can play a con.
No doubt our interviewees intuit that in only moments. Next thing we know they’re buying us a beer, accepting our invitation to lunch or, in our favorite case, offering us lucrative work as partners.
While victims relate their anger, inconvenience, and bemusement, their perpetrators tell tales of persecution, desperation, an unjust world, or alternative beliefs in the rights of ownership.
Off stage but on duty: Bob Arno films thieves on public transportation, here with a hidden camera in his right hand. A Thief on Thieves Conning Criminals into Conversation
Las Vegas — Who said it takes a thief to know a thief? The Tall Swede Journal detained a legal one to tell about his criminal cohorts.
Tall Swede Journal:When you’re not on stage, you find, follow, and film street thieves in action. That’s not a common pursuit, is it?
Bob Arno: I don’t think so. My wife and I might be the only ones who take it to such a sophisticated level.
TSJ: You seek out dangerous criminals with your wife?
BA: They’re usually not dangerous. But we can never be certain.
TSJ: Why might they be dangerous?
Bob speaks with two slippery pickpockets in Estonia.
BA: Many have drug habits, so they’re unpredictable, and so is their level of desperation. Others have such long arrest records, they may do anything in an attempt to avoid jail. And others may be illegally in the country. Desperate, hunted people who are already on the wrong side of the law may feel they have little to lose.
TSJ: Bob, were you ever on the other side? You must have been.
BA: You won’t find a police record on me!
TSJ: I know, we’ve checked. How, then, do you find these thieves? How do you recognize what they are?
BA: We hang out in the environments that are suitable for this sort of occupation and we focus on behavior. A person intending to steal exhibits certain necessary “tells.” He must look at his target, watch for police, beware of curious bystanders, and surreptitiously maneuver his target into a viable position. He usually also carries a “tool,” something to cover his moves, but it’s almost always an ordinary object which alone wouldn’t cause suspicion.
“I claim [to the thief] to be in the same
profession, but I don’t elaborate. I don’t
tell them that I only steal on stage.”
TSJ: Would it be fair to say that you profile?
BA: It would be fair to say that we profile behavior.
TSJ: You mean that a thief doesn’t behave like a citizen or tourist?
BA: He certainly wishes to, but a trained observer can see through his charade.
TSJ: Any other way you find thieves?
BA: Yes. By allowing them to steal my own wallet. I stuff it with cut paper and shove it deep into my pocket. I have a wallet that’s been stolen over a hundred times.
TSJ: How do you get it back?
BA: Sometimes I steal it back! Or I steal something else from the thief, like his cell phone or sunglasses. Then I offer to trade his item for my wallet. All of this is simply to start a conversation and establish rapport.
TSJ: Then they open up to you? Why don’t they just run?
An Italian thief greets Bob with hugs and kisses, then introduces him to his pals (Filmed with a hidden camera.)
BA: They’re curious about who I am. I claim to be in the same profession they are in, but I don’t elaborate. I don’t tell them that I steal on stage, and they don’t understand the concept of returning stolen items. So, yes. About half of them are willing to talk and the other half prefer to disappear into the crowd.
TSJ: What do they reveal? What do you learn from them?
BA: Techniques, motivations, their lifestyles, the politics that allow them—or force them, from their perspective—to steal for a living.
TSJ: And what do you do with the data you gather?
BA: I train law enforcement and security agencies, I teach travelers how to avoid becoming victims, I’ve written a book, and I testify as an expert witness.
TSJ: Seems to be a useful pursuit, if an unusual one.
BA: Yes. And it also satisfies the original intent, which was to adapt street techniques for use in my stage show. But it turns out that the intelligence is appreciated by more than just my audience.
TSJ: Are you still actively researching street crime?
BA: Absolutely! We focused on Central America recently. We spent significant time in Panama interviewing a very dangerous gang [article coming shortly], and we are planning to revisit the Middle East later this year.
TSJ: I have to ask you once more: have you ever stolen for real?
BA: I have a very fine soap collection.
TSJ: Alright Bob, I’ll leave it at that. Thanks very much for speaking with The Tall Swede Journal.
This interview was originally published in The Tall Swede Journal.
