Shoulder-surfing credit-card thief

Gare de Lyon, Paris
Gare de Lyon, Paris

We started early at Gare de Lyon in Paris, on the hunt for a particular thief. He’s known for a specific M.O., and for his violent nature.

He stands in line at train station ticket machines and watches as passengers purchase tickets with credit cards. Most credit cards issued outside of the U.S. require a PIN code, which must be entered on a keypad. The large keypads on the train station ticket machines make it easy for anyone interested to learn a cardholder’s PIN. Rarely do people bother to hide the numbers they enter.

A man enters his PIN while buying Metro tickets with a credit card.
A man enters his PIN while buying Metro tickets with a credit card.

The man we sought takes note of the PIN—he shoulder-surfs—and watches where the credit card is put away. Then he follows the mark. He has any number of methods of stealing the credit card; the train and Metro station is full of opportunities-in-the-making.

He could let a partner stall the mark in a turnstile, on an escalator, or getting onto a train. But that would mean splitting the proceeds of the risky business with the partner. Our man prefers to work alone.

With crowds like these, who needs to split proceeds with a stall?
With crowds like these, who needs to split proceeds with a stall?

His favored victim is a woman. Why? It’s infinitely easier to steal from a handbag rather than a pocket. A purse has no nerve-endings. It’s slung on the woman’s back, it’s gaping open, it has an easy zipper, or a flap. The woman is busy, distracted, she has luggage, or a child. She’s in high heels, she’s “minding the gap.”

Bambi on the hunt.
Bambi on the hunt.

We spent hours speeding through Gare de Lyon, fastwalking up and down stairs and escalators, through the train station and Metro station, past numerous banks of ticket machines, around and around. Who said thiefhunting is easy work?

Our irregular behavior might have raised the suspicion of station surveillance officers, had the police not been aware of our activities. But Bob Arno’s reputation precedes him and the anti-bandit detail of the Paris police force tolerated our pursuit.

Shoulder-surfing at the ticket machines.
Shoulder-surfing at the ticket machines.

When we first laid eyes on our prey, he was checking out the people waiting to buy tickets at the machines. He sussed them out quickly; the same way Bob and I look for thieves in a crowd. He turned on his heel and strode off at high speed, as if late for a train.

I was struck by his choice of clothing. He wore a shiny black jacket with wide white stripes down the arms, and a beige beret; both of which made him easy to pick out of a crowd. Bob and I, trailing him from a moderate distance, often lost him in the mobs of moving people. But he always surfaced again, easy to spot in his signature style. Had he worn a dull shirt, or a black sport coat like Pierre, like a good percentage of the businessmen hurrying through the terminal, we’d have lost him.

Okay, it's a bad picture. This is a small detail cropped from a fisheye video framegrab. The thief is in the center.
Okay, it's a bad picture. This is a small detail cropped from a fisheye video framegrab. The thief is in the center.

Bob and I split up for the chase. We made wide arcs around the thief, we got ahead of him, we hung back, we lingered behind columns and vending machines. I felt conspicuous in my beige coat. Bob was a striking beanstalk, a full head above the rest of the crowd. The guy had to notice us… any second.

I had two video cameras on me, but neither was my trusty Sony, the one I can work upside-down and blindfolded and shoot from the hip. I didn’t turn them on.

Keep an eye on the pickpocket…
Keep an eye on the pickpocket…

The man was short but his bereted head rode among the crowd’s like a piece of litter on a choppy sea. He darted among the throng in a manner that Bob and I soon found predictable. He dashed from one queue to the next, scanned the potential marks, moved on. He was focused.

But he had tunnel vision. After all this time, he was oblivious to us. Bob and I got closer and more overt, closing in from opposite sides. I fiddled with my camera, afraid to look at its switches for fear of losing the bobbing beige beret.

But I did look at the camera. And when I looked up again, Bob was face to face with the shoulder-surfing pickpocket, and I knew it was all over. In a moment, he’d flee.

Or not… Part 2

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Will the Pickpocket keep his appointment?

Parisian pickpocket

After such a successful meeting with Pierre the part-time-Parisian-pickpocket, our filmmaker, Kun Chang, was full of confidence. He booked a soundman and assistant for our appointment the next day. He and I would handle the cameras.

It’s a tricky business, filming thieves—you can’t shove a giant television camera in their faces and expect cooperation. Bob and I know this from many years of experience, but Kun’s history of criminal interviews included just one hour off-camera with a pre-buttered “friend.” Kun’s priority was getting the high sound and video quality required by our (still secret) investor-distributor, whose standards are ultimate. Bob and I just wanted the meeting; we wanted Pierre and his friend to demonstrate how they pick pockets, and tell us about their work; and we wanted to film it if possible. Kun wanted the same, but only if he could record audio and video at the required standards. Otherwise, none of it was of any use to him—he couldn’t put it in the film.

This little conflict was settled by way of two compromises. First, Kun would shoot video on an unobtrusive camera himself, without an additional cameraman. He thought his Canon EOS 5D Mark II would do. Second, he’d keep his soundman and assistant at a distance and only call them in at the last moment, so as not to present a large, offensive front that would overwhelm the casual atmosphere we hoped to maintain.

The crew was booked. The time and place were set.

Gargoyle

Meanwhile, my skepticism had not been dissipated by our clandestine rendezvous. What skepticism? Well, why should I believe that “Pickpocket from Paris since 13 year old” is who he says he is? He could be any old leg-puller with a sense of humor. Pierre’s second letter admitted “yes i also speak english , litle just for my job ( rires [laughs] ),” though most subsequent letters were in French. In his third letter, Pierre claimed to work in a car factory during the week, pickpocketing only on weekends and holidays.

If true, he’s a man on the grid, with a reputation and a job to protect. He’d be much cagier than a full-blooded thief who owns up to his livelihood. More careful. More fearful of entrapment, with more to lose.

On the other hand, he’d described some pretty sophisticated M.O.s in his letters and at our cafe meeting. The man definitely knows what he’s talking about. We were all three eager to see his demonstrations, and how he works with his partner.

Kun arrived early at our hotel. He’d slept little, he said, excited by yesterday’s meeting with his first pickpocket. He’d carefully packed his equipment and was ready for the first shoot on the project. We were ready to go when Kun’s phone buzzed.

Pierre sent a text message. Sorry, something’s come up. Have to cancel today.

Oh, what disappointment! We scared him off, we said to ourselves. No, he’s just busy, we tried to convince each other; he told us his parents were visiting from abroad. Why so vague then? Should we call him? Email him? No, let’s wait.

“It’s funny to say, but I actually trust this guy,” Kun said. “He’s emailed for months, he phoned twice to confirm our meeting yesterday, then he showed up 45 minutes early. He bailed today, but I think he’ll come through.”

“My take’s different,” Bob countered. “They’re nervous that they’ll be recognized on television. They have regular jobs, and their work will be in jeopardy.”

Later, Pierre called. “My friend wants money to talk.” We can’t do that, Kun insisted. Then it’s over, Pierre said. Kun consulted our producer, who approved small consulting fees for Pierre and his friend. Negotiations began and tensions rose. Pierre, we sensed, was being pressured by his partner, who had no relationship with us, no reason to cooperate. The partner, too, was on the grid—he drove a bus, Pierre had said.

Eventually, an agreement was reached. We thought. That’s what Pierre and his friend said. We had a deal. Then they canceled. Pierre didn’t return our phone calls. Our email bounced.

Pierre was history. Welcome to the world of thieves.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

“Pickpocket from Paris since 13 year old”

Paris metro

“Dear Bob,
My name is Pierre. I’m 33 years old and I have worked as a pickpocket in Paris since the age of 13.”

We received this intriguing email (in French) in October 2009. It ended with an invitation to meet in Paris in order to exchange stories and anecdotes.

Over the course of 44 additional emails, “Pierre” told us about himself and his work. He claimed to have a graveyard factory job. Pickpocketing was a sideline, he said, but one he took seriously. He used to do his thieving in the Paris Metro, but now works strictly out of town. The laws changed recently, he explained, making it easier for police to pick up and hold known offenders.

In November, Pierre wrote that he and a partner would be going to a huge farming expo in Brussels. Neither Pierre nor his partner are involved in farming, of course.

A souvenir; proof of prowess; a trophy.
A souvenir; proof of prowess; a trophy.

In December, he attached a photo to his email, captioned “a memory from Brussels.” Fingers grasping a wallet.

Eventually Bob and Pierre spoke at length on Skype (without video). We decided to visit Paris. Not just to meet Pierre, of course; but the rendezvous would be a bonus.

Coincidentally, we are in the beginning of a documentary film project. Not the beginning, really, as the idea germinated exactly four years ago this month. But we have finally begun shooting. We have a first-rate film director, Kun Chang (the driving force behind the project); a mighty production house; and the world’s best-regarded multimedia company as primary investor and distributor. (We’ll formally announce the project soon.) Our film director spent the week in Paris with us.

Au Canon de la Nation

Pierre picked the place for our meeting: a brasserie called Au Canon de la Nation. We walked over early for a quick lunch. Could this part-time-Parisien-pickpocket possibly know that canon is criminal parlance for pickpocket in the U.S.? The in-joke gave us a little laugh as we took chilly terrace seats on our first day in the City of Light-fingers, wondering if our thief would show up.

He was 45 minutes early! Is that eager, or what? Tall and elegant in a black blazer, briefcase in hand, Pierre wouldn’t raise an eyebrow in any situation. He is what I call a “gentleman thief:” one who can insinuate himself among people of means without looking out of place.

He arrived with a gift: a copy of the book Pickpockets!, by François Abjean. The author was a formidable pickpocket cop in Paris, who arrested Pierre in 1993. The book was stolen from a library, of course. [Update 6/28/10: Pierre wrote today, offended by this reference to the book being stolen. He bought it on the internet, he explained.]

We talked for an hour over a thimble-sized espresso—proving the frivolity of the bottomless American coffee mug. Kun, our director, translated—proving the deficiency of Google translations and Bob’s schoolboy French.

The Parisian pickpocket allowed himself to be photographed from behind.
The Parisian pickpocket allowed himself to be photographed from behind.

We all planned to meet again the next day. Pierre would bring his partner, who had already agreed to meet us. Kun hinted to the possibility of filming the thieves, and handed over a bag of disguises from which the two could build new looks. Pierre smirked at the plastic glasses and fake mustaches, but thought it was feasible, as long as his and his friend’s identities were protected.

This was a good beginning for our week in Paris and a promising start of our film project. Bob, Kun, and I left Au Canon de la Nation on a high. Was it just the coffee?

Stay tuned…

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Research crime before your trip

A house in France.
A house in France.

It was Cecily’s dream vacation: she and her family had rented an ancient stone farmhouse near St.-Paul-de-Vence on the French Riviera. Recently renovated to luxurious standards, it stood between an olive orchard and a lavender farm, strolling distance from the sea, and it came with a Renault.

For their first morning, coffee, baguette, and fresh farm butter had been delivered by the agent. Cecily feasted lightly on the terrace, then drove into Nice and shopped for groceries. So far, excellent. She loaded the Renault feeling spiffy, pleased with her success, and rather… je ne sais quois. Perhaps rather French.

Just as Cecily got into the car a nice-looking man approached and asked her something: where could he buy a newspaper? where was a petrol station? Cecily’s French had rusted since high school, but she struggled to understand.

“Don’t worry,” the man said in English. “I am not going to steal from you.”

What? Cecily swiveled in her seat just in time to see another man, a partner, dash off with her purse which, sadly, still contained her entire family’s passports and return air tickets. The nice-looking man at her window was gone.

A beach in the south of France.
A beach in the south of France.

Cecily had spent weeks researching French villa-rental companies and poring over their offerings. After deciding on the 400-year-old farmhouse, she read up on the nearby perfume factories, the Musée Picasso, and where to tour an olive oil processor. She compiled a list of every enticing restaurant she’d read about within a hundred-mile radius of the farmhouse, whether Michelin starred or a village secret. Crime reports were the furthest thing from Cecily’s mind. She’d focused on weather reports.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Two (part-a): Research Before You Go