How pickpockets use razor blades

Russian pickpocket Archil Zantaradze 1

A Close Shave, or, Honey, There’s a Hole in my Handbag
Archil Zantaradze keeps a razor blade in his mouth the way someone else might store a tired wad of gum. Gently curved against his upper palate, he can dislodge the blade with a bit of tongue suction and discreetly arm himself in an instant.

True, pickpockets, by our definition, are non-violent. The razor, actually half a blade, is meant to slice a pocket or a purse; never human flesh. The technique is a specialty of Zantaradze, St. Petersburg’s most notorious Georgian pickpocket, and peculiar to his compatriots.

Zantaradze perfected this dangerous practice while just a teenager. (I can imagine the manipulation easily: as a kid, I removed my retainer the same way. But I never worried about drawing blood!) He was taught by his own father, as all his brothers were. And before he ever even scraped a razor against his first soft whiskers, he could shoot the blade with awesome skill from its wet storage place to his soft palm. His dexterous tongue snaps as quickly as a frog’s and he catches the razor in his hand as neatly as a magician palms a card.

Russian pickpocket Archil Zantaradze 2

Zantaradze’s sleight of tongue is not unique among the criminal population of Russian Georgians. Those who aren’t taught at home learn in jail, where the razor blade is a vital commodity. Desperately creative, inmates find inconceivable functions for the simple object. Indeed, when attached to a short length of wire and pushed into a power outlet, the lowly blade miraculously becomes both a little heater and a water-boiler. And, “a skillful cut of veins may lead a tired prisoner if not to death, then into the relative comfort of a prison’s hospital bed,” my Russian journalist friend Vladimir explained. “Life accounts in prisons are also known to be settled with this small metal device. Not to mention the ordinary functions of the razor blade, like shaving or paper-cutting.”

Vasily Zhiglov, our St. Petersburg Police informant, arrested Zantaradze some months before my questions to him, and thereafter had ample opportunity to interview him. Lounging in prison, Zantaradze was unembarrassed but surprised that he had failed to bribe his way out. Officer Zhiglov acknowledged that not all policemen can resist this “easy-sounding temptation,” as the sum represents full or at least half of a policeman’s monthly wage. (The bargaining usually starts at 500 rubles—$25 at the time of this research.)

It was not without a certain pride that Zantaradze admitted to Zhiglov that he, along with at least four other Georgians, spent the summer of ’98 in France, “working” the streets and stadiums of cities hosting matches of the World Cup. Zantaradze maintained that a skilled thief could easily make three to five thousand U.S. dollars a day by extracting cash from the pockets and bags of the hordes of often-drunk soccer fans cruising the streets and shops of every hosting city. The French towns, unaccustomed to such crowds and crime, were unprepared and understaffed for the deluge.

Russian pickpocket Archil Zantaradze 3

Officer Zhiglov estimated that there were about 70 Russians, mostly from Moscow and St. Petersburg, who combined the pleasure of watching World Cup matches with the labor of cleaning out other fans’ bags and pockets. He said that before heading to “work” in a foreign country, a pickpocket would thoroughly study the criminal code of that country. “And one would certainly prefer to work in France or another European nation where the law is much softer on this particular crime than, say, in Arabic countries,” Zhiglov said. Each year Russia receives about a dozen of its returned citizens caught stealing abroad.

Igor Kudelya, Senior Lieutenant of the St. Petersburg pickpocket squad, said that on frosty winter days, when other pickpockets’ fingers “have frozen senseless,” the Georgian can be spotted warming up his fingers by exercising them with two or three small metal balls before entering a chosen work spot.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams

Chapter Five: Rip-offs: Introducing…The Opportunist

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel Oddity #12

Pasted onto our Reykjavik hotel bathroom tiles:

Iceland water

Yes, we came out of the shower quite rancid-smelling—and the fragrance lasts. I imagine the locals: “You stink—just took a shower?”

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel room security lapses

Delta Bessborough Hotel, Saskatoon
Delta Bessborough Hotel, Saskatoon

When you check into a hotel and are handed a key to a room that turns out to be already occupied, you have to wonder about the hotel’s security. You definitely come to a conclusion about its competence. This is no small mistake, in my book.

When we checked into the Delta Bessborough in Saskatoon, we were given a room key, as usual. We hauled our luggage up to find that the room had not been cleaned. Down we went. Got a new key. Back up to another floor. Opened the door and found a woman inside! One more time down and up and we got a third room, this one a keeper.

I’m not terribly irked by the first mistake, but I find the second inexcusable. It makes me wonder who might barge into my room later. Will I be inside at the time? Just how confused is the front desk, anyway? How much responsibility will they take for potential repercussions?

Bob and I were surprised at how insignificant the front desk people seemed to deem the error. “I know, I know you got the wrong room, sir, we apologized!” a staffer said, as if we were harassing him. Inconvenience seemed to be the complaint he was addressing; not insecurity. And—he was busy with front desk things.

Contrast that with an incident the next day at a Crown Plaza. Our checkout time was 4 p.m. We returned to the room at 3 p.m. in a rush to pack, but couldn’t get in. Our two keys no longer worked. Hearing our distress at not being able to get in, a nearby service staffer came along with his master key and let us in, no questions asked. While we were irritated that our access had been wrongly cut off, we were grateful that someone was there to let us in, and we took advantage of his empathy. On the other hand, he was someone we’d never seen, and who had never seen us. Technically, he shouldn’t have let us in. That sort of behavior compromises the safety of guests and their belongings.

At checkout, I related the matter to the front desk staff because our keys should not have been cut off. “Wait,” the front desk man said. “Would you mind repeating that for our manager? He should be aware of this.” He got it. He understood the security ramifications. I have no doubt that the entire housekeeping staff got a refresher in security protocol.

Hotel door open

A few days before, in another hotel, we actually entered the wrong room. Housekeeping was there and let us walk on in. We saw other people’s stuff and realized we were on the wrong floor. But we could have done anything. “Oh, I just wanted to grab my computer…”

I’ve already written about hotel security in the hands of housekeeping staff.

… the security of our belongings is in the hands of the maids. How well are they trained? How much discretion do they have? When should they break the rules in order to be nice? When should they bend the rules in anticipation of a nice gratuity? What about temporary workers during the hotel’s high season, do they receive as thorough training? How many of us have approached our room only to find that we forgot our key, or the key doesn’t work, and a nice service staff member volunteers to let us in?

Hotel policy is one thing; compliance is another. How do you react when you find that your key doesn’t work (for the third time), the front desk is far away (giant hotel), your feet hurt and your arms are full and you’re dead tired, and the maid with a master key says “I’m sorry. It’s for your own security.”?

At the Campanile hotel in Paris, we got a replacement key from reception just by asking for it, giving the room number only. They didn’t even ask for a name. The staff on duty were the morning shift; they were not there at our check-in late the night before. They simply had no security procedures in place whatsoever.

Bob and I have just stayed at 15 different Canadian hotels over the past 20 days. Without even looking, we found security lapses in three of them. Hotels: take note. Guests: beware. Hotel security: is there a workable protocol?

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Masked man “swapped boarding pass”?

No reports expand on the claim that this ballsy Asian impostor “swapped boarding passes with a U.S. citizen and passenger who was born in 1955.”

What 55-year-old U.S. citizen would agree to swap boarding passes with a stranger? Unless the early-20s Asian wasn’t a stranger… Then why isn’t the 55-year-old accomplice mentioned as a suspect, along with the impostor?

Or was the “swap” accomplished by picking the pocket of the other guy? Couldn’t be easier to slip a boarding pass out of a pocket and replace it with another. But then what? The other guy passes through the gate agent’s boarding-pass-scan while neither he, nor the gate agent, realize the boarding pass isn’t his; he boards the plane, looks at the (swapped) boarding pass to see his seat number, and even now fails to notice someone else’s name on the pass?

MSNBC has posted a PDF of an alleged Intelligence Alert issued by the Canada Border Services Agency. The alert states “It is believed that the subject and the actual United States Citizen passenger … performed a boarding pass swap…” which to me implies that the U.S. passenger was a complicit performer of the swap. But who is this “actual United States Citizen passenger,” anyway? Something’s missing.

Something’s fishy.
No one’s saying yet…
© Copyright 2008-2010 Bambi Vincent. All rights reserved.

“Needed the money—sorry”

I’m happy to report a bag theft that ended with a smile.

Jay and Lyn Smith, of Tallahassee, took their 18-year-old son on his first trip to New York City. They took the train from the airport to Penn Station and rode the escalator up to street level.

Because they would be attending a family wedding, Lyn had brought some heirloom jewelry with her in a small purse, which she wore strapped across her back and in front of her. At the top of the escalator—classic!—the sandwich. Someone stalled at the top and a pile-up ensued, people squashing into people until the stall moved on.

That’s when Lyn’s bag must have been cut from her shoulder.

She cried, devastated by the loss of the sentimental pieces and angry with herself for having let this happen. As a former police investigator, she felt she should have known better.

Several months later a small box arrived via FedEx. The sender was identified in the top left corner as “Annie Amtrack.” Curious and mystified, Lyn and Jay opened the box. Inside was every item from Lyn’s stolen purse: her credit cards, her checkbook, the diamond bracelet and sapphire ring that had been her mother’s, her nail file, her shopping list—everything except the $300+ in cash she’d carried. All just dumped into the box.

There was also a note. Scrawled on the back of one of Lyn’s own checks, an apology: “Found on Amtrak. Needed the money. Sorry.”

The questions in this case are many; the answers are few. Did Lyn simply forget her purse on the train? (Not possible, she says.) Was it stolen on the train? On the escalator? Was “Annie” the thief, or did she merely find the thief’s leavings? If she was the thief, perhaps she was trying to balance her karma, like the muggers in Mumbai. As finder, should she have given the bag to Amtrak’s lost-and-found? As finder and returner, did she deserve to retain the cash for services rendered?

Your thoughts?

Regardless, Lyn was thrilled to have her belongings back. Now, she said, “my oldest daughter will one day have her grandmother’s ring!”

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

On touring

Just For Laughs Comedy Tour 2010: Gina Yashere, Ryan Hamilton, Bob Arno, Robert Kelly, Frank Spadone, and Jeremy Hotz (not pictured)
Just For Laughs Comedy Tour 2010: Gina Yashere, Ryan Hamilton, Bob Arno, Robert Kelly, Frank Spadone, and Jeremy Hotz (not pictured)

Bob and I are presently touring. It’s just three weeks across Canada—nothing long or exotic. We’re not roughing it, either. Well…15 cities in 21 days is a little rough.

We’re part of the Just For Laughs Comedy Tour—bringing raucous humor to large and small cities from east to west. The tour has been organized to the smallest detail with the dual goal of putting on fabulous shows almost every night and making it as easy and pleasant as possible for the artists. That means our hotel rooms are ready no matter how early we arrive. Keys are handed out without our needing to check in. Our frequent flyer numbers and hotel loyalty program numbers have been entered for us. We’re pre-checked in for flights, and cars, vans, and buses are always ready when we are.

National Arts Centre Theatre in Ottawa
National Arts Centre Theatre in Ottawa

When we get to each theater, our names are on the dressing room doors and our favorite snacks and drinks are backstage in the green room. Our own secure wifi network has been set up. The backstage ambiance is relaxed at first, but energy quickly builds as the comedians gear themselves up for their sets. Each has his or her own way of mentally preparing. One sings and does little dance steps. One reviews notes. One snipes at anyone he sets eyes on, warming himself up. And one doubles over with stomach cramps from anxiety. Each is a seasoned professional and hits the stage in attack mode, ready to tear the audience apart.

New to Canada, we never know what to expect as to theater or audience demographic. It’s fun to experience the differences. The theaters range from beautiful, old, traditional ones like the Capitol Theatre in Moncton, New Brunswick, to the big beer-barn of Centennial Hall in London, Ontario, to the enormous Massey Hall in Toronto. Our audiences, from 800 to 3,000 people each night, have paid to see us and are therefore vastly different from the corporate attendees who basically challenge us with “go ahead—prove yourself.”

The Just For Laughs Comedy Tour stage set at rehearsal.
The Just For Laughs Comedy Tour stage set at rehearsal.

We’re no strangers to life on the road. 200 to 250 nights a year in beds not-our-own, for the past 17 years is the experience I speak from. This tour is high-intensity-travel.

We’re in a different hotel every night or two. After the third or fourth hotel, I lost track of our room number and now make notes for my pocket every day. Yesterday we actually entered the wrong room. Housekeeping was there and let us walk on in. We saw other people’s stuff and realized we were on the wrong floor. Such a weakness in hotel security. We keep the do-not-disturb sign on our door.

Inside the Just For Laughs tour bus
Inside the Just For Laughs tour bus

Road food is tiresome. We want a breakfast better than Starbucks, but not as big and bland as hotel buffets. We found a good restaurant chain for breakfast, then got sick of it. It’s a struggle to find an independent restaurant or diner we can walk to with so little time to spare. Dinners are mostly impossible. We leave for the theater at 5:00 or so, and are busy until 10 or later—exactly restaurant dinner hours in all but the biggest Canadian cities. We usually manage a decent lunch; sometimes very good ones. Since we stay in city centers, we must usually be sure to go for lunch before the joints close up at 2 pm.

Artists, staff, and some crew board our little jet
Artists, staff, and some crew board our little jet

Mostly, we fly from city to city. We’ve also traveled by tour bus, the big comfortable kind with sofas, bunks, kitchen, bathroom, and internet. Between Prince Edward Island and Halifax, we took a private chartered jet.

While we were flying among the Maritimes, all the tour gear and sets also flew, or was driven overnight. We used smaller, packable sets and limited sound and light equipment. Now we have an 18-wheeler that carries the huge Just For Laughs set pieces, sound, lighting, catering, and office. I can’t imagine what’s in the many, many trunks that are unloaded every day and packed up at the end of each city’s gig.


The truck doesn't fit into one photo
The truck doesn't fit into one photo.

For us, it’s important to have packed every thing we want or need, but nothing else. Packing every single morning makes you think about what you really want to unpack. What you really want to unpack varies vastly from person to person. Especially from Bob to me. I am the minimalist in our family. He brought his espresso machine. Touring in cold weather is an extra complication, having to look after such easily losable items as gloves and scarves.

Just a few of the sea of trunks and set pieces carried by the truck.
Just a few of the sea of trunks and set pieces carried by the truck.

We thoroughly enjoy the company of the other comedians in the show, as well as the staff and crew. We don’t sense any of the competitiveness or jealousy common among magicians. From our perspective, the mix of personalities on this tour is harmonious, and the beginning of lasting friendships.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Publicly accusing hotels of theft

hotel room safe

Before a lengthy stay in a certain hotel in Italy this summer, I searched for reviews of it online. Among the raves on TripAdvisor, I found one review that loudly accused the hotel staff of stealing cash from a room safe. Not only that, the writer asserted that he had discovered that other rooms on the same floor had been targeted in the past.

Hotel management immediately addressed the allegation online but, not being fluent in English, did little to ameliorate the hotel’s reputation. The damage had been done, and the accusation remains online for potential visitors to consider.

“Hoteliers Look to Shield Themselves From Dishonest Online Reviews,” wrote The New York Times on October 25.

Although TripAdvisor does allow property owners to post responses to reviews, some hoteliers want the site to monitor comments more actively and take action when managers express concerns, especially when reviews border on libel.

Chris Emmins, a founder of KwikChex, a British reputation management company [is] seeking to organize a lawsuit against TripAdvisor on behalf of its clients.

Mr. Emmins said more than 800 businesses had inquired about participating in the case, but he expected only a few dozen would meet the criteria the company hoped to test, including the legality of reviews that accuse hotel staff of theft, assault or discrimination.

“I don’t think they belong on a review site,” he said. “They’re allegations of criminality.”

Before visiting the Italian hotel, I hatched a plan to booby trap the room safe, just to see if it was opened during our stay. You know—research. Upon arrival though, I gave up the idea. The place had nothing of a dodgy feel. If a safe theft had happened there, I’m convinced that it was an anomaly. During high season, many hotels take on extra short-term help, and some may be lax with background checks. But the question remains: was there really a theft at all?

Example: Back in March, Bob and I were in the lobby of our hotel in Mumbai when a guest strode up to the reception desk and accused hotel staff of stealing her iPod from a tote bag in her room.

“Wait a minute,” Bob butted in, and began grilling her. When had she last seen the iPod? Where had her bag been? Had it been zipped? in the control of others? accessible on the plane? handled by a taxi driver? By the time he was finished, the woman realized there had been many earlier opportunities for the theft and apologized to the hotel manager. Had she made her accusation online, the blot would remain, hurting the hotel, true or not, indefinitely.

Because we give presentations on theft, people constantly tell us their experiences as victims. It often seems to us that there’s quite a bit of conclusion-jumping. A few direct questions, as above, spur the victims to rethink the circumstances surrounding the disappearances of their valuables and reconsider where the blame should lay.
© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Den of thieves, outtakes

Fireworks

Thiefhunting day one is not over. Not by far! Days have passed, however; things have happened and plans have been made. In order not to thwart eagerly anticipated events, I shall wait one day before continuing the story of Thiefhunting day one.

Instead, a few other observations that have been on my mind. Like fireworks. Every night, fireworks go off somewhere below us. Because I love fireworks, I leap to the windows to watch, even though I’m awakened from sleep. A display might be 30 explosions, or 300. It might be near or far. But shortly after it ends, there’s always another. Three, four, ten shows of fireworks each and every night. Our windows are wide open and our room looks down upon the entire city, so the displays are inescapable and to me, a joy. Albeit a noisy joy.

Fireworks

I asked our sound recordist Michele what inspires the fireworks. A wedding, a birthday, anniversary, any excuse, he said. It is a poor neighborhood and the people like to show off. It could be someone getting out of jail. Or it could be to cover up another sound…

Six tall flights below my room is a mountain road. Only two lanes, but busy with traffic. I’m appalled by the concentration of carbon monoxide fumes that come into our room and invade the hotel lobby. But it’s the same all over the city. Car fumes are chokingly bad. Mixed with the ubiquitous cigarette smoke, the air is putrid. I find myself holding my breath for as long as I can manage. Add to that the sulfurous clouds from the nightly fireworks and I imagine my lungs slowly blackening.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

A Stockholm garden

Cherry blossoms

Every frequent traveler has a personal list of what he misses about home. The list varies depending on the type and length of travel. Items high on my list are gardening and cooking.

My garden at home is of the type a frequent traveler can maintain. Specifically, that means it will survive, if not thrive, with a sprinkler system on a timer. Save for a few herbs there’s nothing edible, since I’d certainly miss fleeting moments of ripeness.

Rhubarb blossom

We’ve spent this spring and summer bouncing around Europe. By the end of September, we’ll have been on the road five straight months. Flying every three to six days, changing time zones, putting new names and faces into short-term memory, packing and unpacking, all while trying to keep up the administratrivia of business.

Between business trips, we made Stockholm our base, and our Swedish garden is what kept me sane. Growing food thrills me. Picking the bounty of the garden is a joy. A fistful of fragrant parsley makes me breathe deeply. A bowl of basil leaves or a palmful of oregano make me salivate for the possibilities. Weeding brings tranquility, and flavor explosions in the form of smultron, tiny wild strawberries found throughout the yard.

Rhubarb pre-pie

When we arrived in May, the rhubarb was ready and the cherry trees were flowering gloriously above it. I carried long, thick bundles of the red and green stalks up to the kitchen the afternoon of my first day, chopping and baking it into a crispy-topped pie. Later in the season, I simply chopped it and cooked it in a pot for ten minutes with nothing but a little sugar and cinnamon.

The elderberry trees burst into big, feathery flowers. They’re called fläder in Swedish, and we make a sort of juice-concentrate from the flowers. Worth a separate post.

Cherries, huge black ones and shiny white ones, required long ladders to harvest. The birds like them before they’ve reached their peek and, with easier access, always win the lion’s share. Those we manage to gather are too delicious to eat any way but out-of-hand. But why, we wonder, do the birds have to take a little bite out of each cherry? Why don’t they eat a whole one instead of pecking at a dozen?

Black currant bush

Raspberries ripened next; I all but ignored them for my garden favorite, the deep and complex svart vinbär, black wineberry, aka black currant. These I gorged on—plain, on ice cream, with yogurt, thrown into a pan with a roasting chicken. It’s no wonder the most interesting red wines tout “flavors of black currant.” (Sure beats aroma of cat pee!)

Snail with currants

Black currants are tedious to harvest, as they hang in loose, delicate bunches of only a few berries. But our bushes were so laden I could fill bowlfuls without moving my feet. Before each trip I took in July, I cooked a pot of these for five minutes and filled a jar to take with me.

Snails love black currants, too. The adorable baby ones, smaller than a bedbug, are impossible to see among the black berries. They quickly flee to the rim of the bowl though (as quickly as a baby snail can go), when I fill the berry bowl with water for a few minutes.

Red currant bush

As the black currants dwindled, the red ones ripened, the berries becoming so dark and heavy in their grape-like clusters that the lower branches of the bushes laid in the grass. Red currants are easy to pick, and a fork quickly strips them from their little stems. They’re gorgeous, like little ruby marbles, but I find them too tart and one-dimensional in flavor. Still, they’re excellent over ice cream…

Gooseberries

Golden green gooseberries fattened to perfection, overlapping the black and red currant weeks. My thumbnail was black for a month from topping and tailing them. I baked them with curried chutney chicken and chopped them with sugar for the freezer, to be eaten slushy through winter. Turns out they’re sublime arranged cut in half on a peanut butter sandwich. I always start eating the gooseberries too early, and only realize it when they’ve turned honey-colored and thin-skinned on their branches, and half of them are already gone.

Berries with cheese

Now the rhubarb has gotten a second burst of energy and the plums are ripe. These plums, called Victoria, are sweet as sugar, another favorite of the birds, and alas, this year, a little wormy. I can’t eat them without cutting them open for examination. But that just requires a bit of knifecraft.

It’s September 4th, and we’ve already had to turn on the heat. Sunny nights are long gone. The days are more often gray, rainy, and windy than otherwise. Bob and I are packing up, leaving Sweden for the last time this year, full of antioxidants and phytochemicals and glowing with good health. From our upstairs windows, we look down on reddening apples, but we’ll miss them.
© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel room theft by door-pushers

Hotel hall

“Door-pushers” are a problem in some cities. These thieves saunter down the long corridors of giant hotels with their arms outstretched, methodically pushing on every door on each side of the hall. Some doors open. In one city I won’t name, police get 300 to 400 reports of theft due to door-pushers every month.

“But we know there are more,” a police officer told me. “Some hotels prefer not to report them to us, but door-pushers we catch tell us they work there.” These are huge, famous hotels that don’t want negative publicity.

Hotel door

The risk is completely preventable. Just make certain your door closes tightly when you leave your room, and when you enter it. Why wouldn’t the door close tightly? Air pressure in hermetically sealed hotels is one possible reason; alignment of door latches or frames is another. Bob and I stayed in one hotel, a phenomenal one in Spokane, where the doors to suites took almost a full minute to close, due to hydraulic systems. We couldn’t pull the doors closed or hurry them along in any way. Patience was the only option. (Ours always closed properly, eventually.)
© Copyright 2008-2010 Bambi Vincent. All rights reserved.