Bob Arno and Bambi in a den of thieves—8

Thiefhunting, Day One, more. We’ve been standing in the tiny coffee bar more than an hour, speaking loudly. Eventually, the owner throws us out. No bad feelings, Michele translates—we’ve just been there long enough. Frank and Marc need to get back to work, anyway. They promise to meet us in the park tomorrow. They agree to demonstrate a few of their favorite techniques. They agree we can film them. And most important, they agree to sign releases, allowing us to show them in our film.

Warm goodbyes, and we all split. They go one way, Bob and I another, Michele-the-translator another.

Bob and I are ecstatic beyond words. On our first bus ride, we snagged a new pair of thieves and connected well with them. We’re surprised—and we’re not. After all, that’s why we chose this city for our documentary. It has the greatest concentration of pickpockets, who work the hardest, and are—we believe—the best at it.

Leaving the coffee bar, Bob and I walk blindly around a few corners. We’re all wound up and high-strung. We just want to get away, cool down, get our heads together, decompress. We want to find Michele and ask him a million questions, since he couldn’t possibly have translated everything the thieves said in the bar. And we want his impressions of the men.

A few streets away, we pause. Bob turns off his eye-glass-camera, his button-camera, and his book camera. He lifts the back of my shirt and turns off my button-cam. Our film director Kun Chang finds us, and we talk excitedly about what just happened—our meeting in the coffee bar—and tomorrow’s plans to meet in a park.

And at that exact moment, Frank and Marc approach us from across a wide street. There’s a third man with them—Ed—who was their partner on the bus with us. We stand there in the middle of a busy sidewalk and the coffee shop conversation continues, now with Ed, who turns out to be the brother of Frank. Ed is another good-looking man. At 51, he’s got a little silver in his hair, and a little bald spot. He has a distinguished look. Put a suit on him and he could con a banker out of a million bucks. But the banker might just give him the million bucks because he’s so benign, even affectionate.

I suddenly remember that all Bob’s cameras are now off and so is my button-cam. What about my purse-cam, did we ever turn it off? I can’t remember. I aim it, just in case. Another man strolls up: Clay, a colleague and team member. More of our production crew arrive, too, so we introduce the thieves to the filmmakers. Michele is translating three conversations at once, overwhelmed by the bizarreness of happy-chat with thieves, but utterly capable of interpreting the rapid-fire chatter coming at him from every direction. Hands are flying. It’s another long talk about not much, but it cements our relationship. Trust is building.

We are all to meet the next day at a time and place of their choosing. The pickpockets are to demonstrate their specialties for our documentary. They’re going to show us exactly how they steal.

Part one of this story.  —  Next installment

P.S. I haven’t had a still camera in my hands all day, so I have no images. I’m sure I have tons of video, but I don’t get to see it. In fact, our days are so full that none of us see it. Even our director of photography has time only to spot-check. But we know we’re getting great stuff.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves—7

Frank's hand

Thiefhunting, Day One, continued. Bob and I were on a high, having found a talented pickpocket team on the first bus ride of our first day of thiefhunting—in front of our film crew. Okay—in reality, the pickpockets found us. But let us credit ourselves as talented pickpocket magnets. And let it also be noted that we do not make it easy for the thieves. There’s no wallet peeking out of Bob’s pocket. His shirt covers the pocket, too.

The five of us—two pickpockets, our sound man-cum-translator Michele, Bob, and I—order coffee in a tiny bar. The thieves pay for it immediately. They’re smiling, laughing, and so are we. Michele translates with a huge grin, first nervously, then almost joyously, as he recognizes the human side of cold, heartless criminals. It’s a revelation to him, as it once was for us.

In these moments of close contact, of talk without judgment, of sharing insider talk with outsiders, we are like any strangers conversing. But no—we are more. We are intimates, because we speak of the unspeakable. We are confidantes, understanding what most do not.

As we enter the coffee bar, the gentlemen thieves step aside to let me, the only woman, enter. I’m terrified, hyper-aware of my hidden rigging: coils of wire, two boxes of electronics at my waist. These are just the sort of gallant gents who might place a hand softly on the small of my back. A move that would turn our encounter upside down. I rush past the men and their roving hands. Hands that are comfortable in other men’s pockets, in women’s purses, on the small of my back. I feel rude in the face of their chivalry.

Frank's hand

Introductions over coffee—so civilized. Sorry, but I must now bastardize, anglicize, and fictionalize their names. For now. Frank is the clean-cut man who stole Bob’s wallet. He’s fiftyish, nicely dressed, good-looking. He’s muscular, confident, oozing testosterone; default emotion: jovial. As I said before, we’d not have suspected him for an instant were it not for his behavior on the bus.

His partner is Marc, thirtyish, short hair, light beard as dictated by fashion, big bright eyes. Marc is a bit cagey. Cautious and observant, his eyes dart around, land for an instant, keep moving. He can pick up some of our English. He can speak a little, too. But he’s nervous and confused in this unheard-of situation.

Bob is excited and wants to cement his new relationships. He tosses me his book-cam, which I now balance on my purse-cam, carefully holding the two at slightly different angles in hope of capturing the scene. And remembering not to block my button-cam with either.

Bob pulls out his iPod Touch, on which he’s loaded a gallery of thieves: pictures of pickpockets we’ve met in this city over the years. There are twenty or so faces. Bob lets the thief take the iPod in his hand. I watch, pretty certain he doesn’t intend to dart out with it. Frank slides the photos around, showing Marc, enlarging them as he pleases. He’s dumbfounded to see all his pals on Bob’s iPod. He points, laughs, doubles over, and names each one. Then he looks up at Bob, smile gone. “Which model is this?” He raises the iPod. Old model, Bob admits. “Okay, okay. I have the new one,” Frank says, and lights up again.

Frank's hands

As Frank flips through the photos, he comes to one of Lou, another pickpocket we know in this neighborhood whom we first met in 1998. We learn that Marc is married to Lou’s daughter. They flip to a photo of Lou’s brother, Andy—Marc’s uncle. It’s a thriving family business.

Frank chuckles: “We thought we were hunting you, but you were hunting us!”

“Twenty years ago we made a good living without the tourist,” Frank tells us. “Now because of the economy, we depend on them. For that, we are sorry.” He tells us they now use a new technique, only developed about 20 years ago, because the police complained about the thefts. “We now can steal only the money from the wallet, without taking the wallet. And we don’t take all the money—we try to leave a little.”

For the most part, they don’t use stolen credit cards, either. That would raise the crime to another level. When they do steal a wallet, they bundle credit cards, ID, even photos, and drop them into a mailbox. Lou told us the same thing in 1998. Now, the police here corroborated it.

Our film crew had gathered outside the bar and are trying to get footage however they can. Marc becomes suspicious. He calls Bob on his sunglass-cam. Bob fesses up. The mood doesn’t change in the least.

Bob explains our film project to Frank and Marc. He invites them to participate, saying they’ll be shown on big screens around the world. They’ll have to sign releases. We make an appointment: tomorrow in a park.

Part one of this story.Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves—6

On buses and trains, Michele ditches his studio headset in order to monitor sound with something less obvious.
On buses and trains, Michele ditches his studio headset in order to monitor sound with something less obvious.

Thiefhunting, Day One, continued. As we synchronize our thiefhunting plans with the film crew, I’m newly appreciative of Michele, our London-based sound recordist, who is from this city. He’s a gentleman, a perfectionist, and an invaluable translator. We’ll need him in order to talk to the pickpockets. Assuming we find any. Assuming they agree to talk to us.

We’re all driven to a point near to where Bob and I want to board a bus. We disperse like a criminal gang, each ducking into various doorways to turn on our cameras.

Bob and I linger, loiter, choose a bus, and board. It’s not crowded, not promising, we see no “suspects.” But we decide to ride to another location. We stand near the middle door. The crew scatter throughout the bus. All of us wear a veneer of nonchalance. All of us are coiled like springs, hyper-alert. Bob and I have done this a million times, but it’s the first time for our team.

At the second stop, three men board the bus. They’re clean-cut, fresh-faced men—two in their fifties, one 30ish. Bob and I don’t suspect them until they move close, crowding us—unnecessarily—against the window. Bob gives me a little squeeze, so I know something’s happening. He concentrates on the feeling behind his butt pocket, then whispers to me “done.”

As the bus approaches its next stop, Bob blatantly feels for his wallet. The pickpocket, still behind him, points to the floor, where he’d dropped it after finding it empty. He picks it up, hands it to Bob, and smiles as if Bob must have dropped it himself.

The pickpocket and one accomplice get off the bus. We follow, and all our crew jump off too. One of the thieves stays on the bus. As the two thieves stroll away, Bob and I accost them. “I do the same as you,” Bob says. He repeats it in several languages. With friendly faces, the pickpockets try to pretend they don’t understand. Bob persists and makes himself understood to some degree. But he wants full communication.

“Does anyone speak English?” he calls to the crowd. The nearest woman says no, and walks past. One man rises from where he’s lying in the grass, and volunteers to translate. It’s Michele, our sound-man, jumping into his role of anonymous translator. “How about coffee, then?” the pickpocket pair suggests. Just what we’d hoped for! And off we went.

Later, Bob described how smoothly the pickpocket had extracted the wallet on the bus. Bob said that if he hadn’t been concentrating on it, he’d never have felt it. And our crew? They got the shot from every angle. But nobody knew that until much later. There was no time to look at footage.

Part one of this story. —   Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves—5

The crew films us in our room as we gear up for thiefhunting.
The crew films us in our room as we gear up for thiefhunting.

Thiefhunting, Day One. Fully half the day is spent rigging hidden cameras. I’m wearing a button camera attached to an awful button-down shirt that I force myself to wear for the cause. The camera is wired to a control pack and monitor tucked into the back of my skirt. Another wire runs into the shirt pocket where a tiny mic is attached. Another wire ends in a remote control that allows me to start and stop the camera.

The button looks like any other, but contains a camera and is wired to a recorder.
The button looks like any other, but contains a camera and is wired to a recorder.

I’ve got another microphone clipped to my bra—another piece of clothing I wouldn’t have worn but for the need to keep lifting my shirt for the crew rigging me. This mic is wired to another box that is tucked beside the first one on my back. This pack is a transmitter, and gets very hot. My skirt is tight now with all the equipment loaded under it, and I feel like a third-world building, draped in external wiring.

The bulbous lens of our wide-angle camera is concealed within a piece of an earring sewn onto a small bag.
The bulbous lens of our wide-angle camera is concealed within a piece of an earring sewn onto a small bag.

I’m carrying a purse—a little clutch bag—which contains another hidden camera. This one is a wide-angle that takes gorgeous, sharp video, especially at close range. Its bulbous lens, like a black marble, has been beautifully disguised by our crack camera pros. I put on my NABI cap (my private joke because NABI is the National Association of Bunco Investigators) add sunglasses, and I’m ready to go out and investigate some bunco.

A wide-angle camera lens is behind the shiny sticker.
A wide-angle camera lens is behind the shiny sticker.

Bob gets the same kind of button cam and mic set up. In addition, he wears a completely wireless camera built into a pair of sunglasses, that he can casually remove and keep shooting with in his hand or set on a table. Bob will also have a tiny wide-angle handheld video camera like mine. His has been carved into a paperback novel. You can’t see it at all—it’s brilliant. Our director of photography is a master. We’re told his shooting is gorgeous, too, but we haven’t seen it yet.

The book is carved out for the camera, and closes with magnets. It's a gorgeous piece of work.
The book is carved out for the camera, and closes with magnets. It\’s a gorgeous piece of work.

Fully rigged, we make a plan for our thiefhunting. Bob and I will ride public transportation. Sound and camera crew will be nearby, not too close. Film director, associate producer, and our local “fixer” will all tag along, watching, but keeping their distance. We have a few assistants, too. We’re a big group. It will be difficult to coordinate our movements while acting as strangers to one another.

Part one of this story. — Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves—4

Bob Arno in the refectory before dressing for an interview.
Bob Arno in the refectory before dressing for an interview.
The stairs and tunnel we found to escape the locked refectory.
The stairs and tunnel we found to escape the locked refectory.
Another unlit passageway to explore.
Another unlit passageway to explore.

Six of us—locked into a small, sweltering room. We’d done interviews in the convent refectory all day, first Bob, then I. Some of the walls were swaddled with blankets, as was the floor. Bright lights had been burning and the room had heated steadily. It was past 8 p.m. by the time we finished and the crew began to break down equipment.

Someone had closed the iron door and we were now locked in.

This hotel, a former monastery originally carved into the mountain in the 16th century, is a warren of rock tunnels and staircases among public rooms and halls. The clean, newly plastered surfaces are a stark contrast against the ancient rough stone that is visible and usable by guests. With a flashlight, the number of nooks and crannies and almost-hidden accessways begging for exploration must be endless. Lucky for us, one of these stone backways led off a tiny nook in the side of the refectory. Up, down, and around a few corners, heads bent, and we came into the yellow light and fresh air of a tiled hall.

Part one of this story. — Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves—3

Shrouded chandelier

“They’ve bugged our room,” I postulated to Bob in the taxi from the airport. “I bet they hid video cameras inside.” That aspect of shooting a documentary hadn’t occurred to me.

Our hotel is a former monastery carved into a hillside. With an outrageous view, it overlooks the entire city we’ve come to infiltrate. It’s a pleasing dichotomy: after years of sweaty skulking lowdown among the gritty streets, we now look down on the calm innocence of colorful rooftops which belie the commotion of the city and its criminal activities.

We opened the door of our room to find its lovely decor largely hidden behind draped cloths, booms, electrical cords, and extra light fixtures. The room’s chandelier was wrapped in pink gel (colored cellophane used to alter theatrical lighting) and cloaked in black fabric studded with clothespins. The bedside sconces were half-covered with foil. The ambiance of the room was pretty much destroyed.

Bathroom light covered with a gel

The crew followed us in for a few arrival shots and immediately dismantled much of the equipment before leaving us in privacy. As soon as the door closed and we were alone, I got up to sweep the place for hidden cameras. Is that one in the middle of the gilt scrollwork of the sconce in the dressing area? What about the handles of the closet door? Behind the translucent panel covering the electrical fuses?

Entering the bathroom I stopped dead in my tracks. The ceiling lights were gelled. In the bathroom! What shots do they need in the bathroom? Nobody’s talking. At this point, we still don’t know.

Part one of this story. —    Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves-2

Bob being miked on arriving at the airport.
Bob being miked on arriving at the airport.

“Are you wearing a bra?”

That was one of the first sentences directed to me upon landing. We did not collect our luggage because it didn’t arrive. As we came out of the airport, our film crew was waiting. We did not make the expected dramatic appearance pushing a mountain of aluminum cases on two trolleys. It was just us, dragging our carry-on.

The soundman needed to mic me in the airport lobby. With exquisite courtesy in his accented English, he inquired about my undergarments. He needed a sturdy mount for the mic.

It took two hours to rig our taxi with cameras and lights. You think a documentary is just a camera following the action, but the action must be lit and wired for sound.

Light panels are mounted on the taxi ceiling and backseat windows. White reflecting fabric helps brighten the scene. It's dark before we get moving.
Light panels are mounted on the taxi ceiling and backseat windows. White reflecting fabric helps brighten the scene. It’s dark before we get moving.

The sound and camera crew crawled around in the taxi while we waited beside it at the airport. Meanwhile, our film director hinted of some sort of surprise to be found inside our hotel room. The room and hotel are gorgeous, we were promised. But whatever it was that we’d find in the room was left intentionally ambiguous.

There’s a lot about this project that’s ambiguous, or at least unknown. We know what we’re looking for and we know what resources and how much time we have for the search. But we don’t know what we’ll find. We’re meddling in a criminal subculture and can’t predict the reaction we’ll elicit from the thieves. And what about their bosses? If we’re poking into organized crime—and we believe we are—will the bosses feel threatened? Will they be angered? Or will they just smirk and laugh at us?

Part one of this story. — Next installment

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Bob Arno and Bambi in a den of thieves

RooftopsTime to make an announcement. Our long-dreamed of, long-worked for project has become reality. Bob and I are making a documentary about pickpockets. The shoot starts now! We have an incredible team, and backing that is the fantasy of any serious documentary-maker. And we have a film director whose passion and persistence has been the engine of our project for more than four years now.

Bob and I have been on our feet countless, endless days, for the past seventeen years in pursuit of pickpockets. We find, follow, and film the thieves, talk to them, and interview them. Dropping into the most fabulous locations of the world, we give short shrift to museums and monuments, and instead lurk among the tourists, preying on their prey. In the name of research, we people-watch. We’ve slowly acquired better and better video equipment, and a massive archive of crime footage. Time to do something with it.

We’re on location now in a European city we chose for the main filming of our documentary. While I can’t reveal everything, I intend to share the excitement, successes, and surprises of our journey as we dive ever deeper into the world of pickpockets. I don’t mean to be coy if I only hint of tantalizing details; certain aspects are contractually unmentionable for now.

I intended to post our progress every day, but our only internet point, in the hotel lobby, has gone down. There is nothing else nearby. We have several new local modem sticks—none work.

Next installment.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Credit card shimming

A man enters his PIN while buying Metro tickets with a credit card. shimming

credit card shimming

[dropcap letter=”F”]irst there was skimming, now there’s shimming,” says Kim Thomas, former Las Vegas Metro Detective, now an international authority on forgery. Information on this new credit card acquisition technique comes via a Citibank investigator.

Now, looking for parts stuck onto the front of a cash machine, which might indicate fraudulent activity, is not enough. A shimmer does the work of a skimmer, but is housed completely inside the card slot of an ATM. In other words, entirely invisible to users.

Shimming

Kim Thomas describes the shim-skimmer: “The thief makes a circuit board the size of a credit card, but approximately .1 mm thick. They use a carrier card to insert the device. Basically it is a reader-transmitter. The reader does what the usual credit card skimmer does: capture full track data. The transmitter does what bluetooth does: transmit the track data to a receiver. The technology is pretty sophisticated and will be hard to catch once it goes into mass production.”

According to Jamey Heary, Cisco Security Expert, “effective flexible shims are recently being mass produced and widely used in certain parts of Europe.” He diagrams the physical layout of this “man-in-the-middle” attack as installed inside a card-reader.

I haven’t found anyone who has actually seen one of these shimmers, but no one’s calling it just a proof-of-concept, either. It isn’t clear to me whether or not the shimmer works with U.S. credit cards that lack the chip-and-PIN. Anyone know more about this?

© Copyright 2008-present Bambi Vincent. All rights reserved.

Hotel room theft by door-pushers

Hotel hall

“Door-pushers” are a problem in some cities. These thieves saunter down the long corridors of giant hotels with their arms outstretched, methodically pushing on every door on each side of the hall. Some doors open. In one city I won’t name, police get 300 to 400 reports of theft due to door-pushers every month.

“But we know there are more,” a police officer told me. “Some hotels prefer not to report them to us, but door-pushers we catch tell us they work there.” These are huge, famous hotels that don’t want negative publicity.

Hotel door

The risk is completely preventable. Just make certain your door closes tightly when you leave your room, and when you enter it. Why wouldn’t the door close tightly? Air pressure in hermetically sealed hotels is one possible reason; alignment of door latches or frames is another. Bob and I stayed in one hotel, a phenomenal one in Spokane, where the doors to suites took almost a full minute to close, due to hydraulic systems. We couldn’t pull the doors closed or hurry them along in any way. Patience was the only option. (Ours always closed properly, eventually.)
© Copyright 2008-2010 Bambi Vincent. All rights reserved.