Smartphone theft: thieves are magicians

Bob Arno in Barcelona with two of the three "table-top boys."

Smartphone theft

Smartphone theft: Cafe solo in Barcelona

Smartphone theft is out of control. Phones are flying off cafe tables right under the noses of their owners. The thieves are nonchalant and diabolical, and I’m going to show you how the steal is done. The perps we just filmed practiced a refined version of the pickpocket’s postcard trick. For cover, they used just a flimsy sheet of paper with an illegible scrawl on it—and they did it one-handed.

Smartphone theft: Cava La Universal in Barcelona
Cava La Universal

Bob and I had paused for coffee at a Barcelona cafe. We had just left the Norwegian victims at the police station, along with all the other stolen-iPhone and other smartphone theft victims who wouldn’t be allowed to file a police report. Revived, we paid and got up to leave.

Bob immediately spotted three boys hovering on the perimeter of the cafe. They did not have any pickpocket’s “tools,” like a jacket, cardboard sheet, newspaper, messenger bag, or even a hat. It’s hard to say what made us suspect these boys out of the hundreds of people in the vicinity. We had not been observing them. We simply saw them as suspects immediately. Just experience, I guess.

Smartphone theft: Danger! Do not leave your smart phone on a cafe table.
Danger! Do not leave your smart phone on a cafe table.

Bob spotted them and said “my nine o’clock.” I looked to his left just as they sprang into action. I got my video running in the nick of time. Two of the boys headed for the cafe, each extracting a sheet of paper from under their shirts as they walked. I focused on one of the boys and got right behind him, camera extended blatantly.

He walked up to a table where a tourist couple was relaxing with drinks and, with his left hand only, held his piece of paper over the iPhone sitting in front of them. I could see his fingers under the paper trying to grasp the phone. So did the smartphone theft almost-victim—or rather, he noticed the phone move a bit. He heard it, too, as one end was briefly lifted and slipped back onto the table. He reached for it. The young pickpocket, unperturbed, moved to another table as if to try again, but then reversed and left the cafe.

Smartphone theft: The young pickpocket tries to nab the phone one-handed under his paper. (Frame grab from video.)
The young pickpocket tries to nab the phone one-handed under his paper. (Frame grab from video.)

How is it possible to hold a piece of paper with one hand and sneakily snag a phone (or a wallet) with the same hand? We didn’t get it until we watched our video later.

The video also showed that the oldest boy, about 20 with unshaven peach fuzz, had sent in the two youngsters, who worked on adjacent tables almost simultaneously. Both failed in this instance.

Smartphone theft: Both thieves have just tried and failed to steal iPhones at adjacent cafe tables.
Both thieves have just tried and failed to steal iPhones at adjacent cafe tables.

Smartphone theft: three phone thieves

The boys left the cafe and rejoined their friend. As they sauntered away, we were right there with them, demanding they speak with us. In a combination of French and English, they told us they’re Romanian. The two younger boys, pimply and beardless, were 14-16. The youngest-looking claimed to be 15. The oldest of the three, clearly the “controller” of the gang, was pierced and tattooed, the inside of his left wrist proclaiming “Born to kill.”

Surprisingly, the killer provided his email address and posed for a photo with the youngster. The other boy backed away from the pose.

Smartphone theft: Bob Arno in Barcelona with two of the three "table-top boys."
Bob Arno in Barcelona with two of the three “table-top boys.”

We left the three boys and went back to the cafe. The smartphone theft almost-victims were still there, still relaxed, as if they were almost ripped off every day. Bob and I introduced ourselves and asked them what they’d seen. They had focused on the note, “something about money and eat,” the Belgian man said, “and he kept pointing to the word gracias.”

Aha! The almost-victims had seen something subtle which we couldn’t see from behind—a gesture so casually performed they hadn’t thought anything of it. What they described was a trick worthy of a world-class magician. Masterful misdirection.

Bob and I are impressed by the devilish simplicity of the one-handed technique. Although we watched the boys fail, with practice these teenagers will turn a blithe deception into a powerful thievery tool.

Dear Readers: do not leave your valuables on cafe table tops! Now you see it—now you don’t. These thieves are magicians.

Smartphone theft: The sunburned almost-victims tell us how they they thwarted the theft of their iPhone.
The sunburned almost-victims tell us how they they thwarted the theft of their iPhone.

Read about Born-to-kill when we found him one month later and when he answers our questions.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Bob Arno’s take:

Smartphone theft: Bob Arno
Bob Arno

I have over fifty years’ experience watching magicians, mentalists, con artists, thieves, and financial criminals executing their ruses to fool, bamboozle, or divert attention from reality. Yes, I’m blasé when it comes to deceptive moves, be they performed by skillful politicians or close-up magicians at the Magic Castle.

But occasionally even I get taken in. In the case of the one-handed smartphone theft in Barcelona, which must be attempted hundreds of times a day, I could not immediately figure out the exact moves of the young Romanian pickpocket (whom we filmed in action), even though I replayed the video of his attempt over and over. Granted, the seven seconds of footage was from behind and wide-angle, and all the finer details were lost. It infuriated me that I couldn’t see or figure out the “tipping point” of the exercise.

Even replaying the interview with the mark didn’t shed light on the dexterity of the thieves, or their technique, until I played close attention to a small detail of the mark’s re-enactment of the thief’s approach, and the positions of his hands. It suddenly hit me—WOW—how simple; and yet how effective. And how absolutely insignificant the gesture would be to any victim sitting at a table sipping coffee with a smartphone (or wallet) on the table.

Yet, without that two-second move, the one-handed steal could never be perfected. These young, unsophisticated thieves, through practice, have accomplished a sort of fluid elegance that they repeat day after day, hour in hour out. It wreaks havoc on the celebrated Barcelona charm visitors experience as they people-watch over a drink or a coffee on La Rambla.

And no, we will not reveal the actual move! It would spread among all thieves who read our stories like weeds in a strawberry patch.

All text © copyright 2000-2013. All rights reserved. Bob Arno

Barcelona police prevent theft-report filings

mossos d'esquadra
mossos d'esquadra
mossos d’esquadra

Barcelona police are turning away theft victims who come to report the theft of their phones. Why? The victims can’t provide the stolen phones’ serial numbers (duh). In three minutes, we saw three separate victims of theft prohibited from filing official police reports.

I wish we’d surveyed the rest of the victims waiting in line. Doubtless some lost wallets full of cash, but smart phones are the hot item for thieves this year, and Barcelona Police aren’t going to let them inflate their theft statistics.

The more I dwell on this, the madder I get. These are a subset of victims, already upset, who bother to make the trek to the remote police station to file official reports. They need these reports for their insurance claims. But they don’t have access to records of their electronic devices’ serial numbers while on holiday and Barcelona Police know it.

Now, with a brand new Apple store having just opened last week, stolen-iPhone victims might be in a bit of luck if Apple will provide the information the police require. If those victims have time to go across town to the Apple store, wait for employees to access their account histories, then return to the police station. Nice vacation!

When police make it impossible to file an official theft report, they tamper with statistics. The motivation is clear: what city doesn’t want lower crime stats? What city doesn’t want to show the effectiveness of its police department?

And what city desperately needs to show lower pickpocketing statistics than Barcelona? I get it.

Three stolen-iPhone victims in three minutes. Let’s extrapolate on the conservative side and say three in ten minutes. That’s 18 an hour, or what, 200 a day? More? Fewer? Impossible to say but “a lot” would be accurate. Police translators are only on duty ten hours a day, if I remember correctly, so reports from foreigners would be concentrated during those hours. I believe 200 smart-phone theft victims showing up each day at the Mossos d’Esquadra (Barcelona’s Catalan police station) is conservative. That’s 200 reports of theft not filed. Per day.

I didn’t consider this possibility when I wrote 6,000 Thefts Per Day on Barcelona Visitors. Granted, smart phones weren’t the hot target they are today. But I knew that Barcelona Police had other methods to thwart the filing of theft reports: limited hours of available translators; bouncing victims from one police station to another, demanding they come back in a few hours… Still, numbers in the hundreds of thousands are admitted by Barcelona Police as reports successfully filed by pickpocket and bag snatch victims.

We know we can’t trust those numbers. The police admit to 9,000 violent muggings in the first ten months of 2011. That’s 30 per day. And 2,000 bag-snatches in the same period—6 per day. But how many pickpocketings? How many other thefts? And how many people bother or try to file police reports? And of those, how many succeed?

I know—I’ve got far more questions than answers. I will revisit the police station in a few weeks and report back.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Barcelona police refuse to file reports of stolen phones without serial numbers

mossos d'esquadra
The jeans. The pocket.
The jeans. The pocket.

Bob and I visited the Barcelona police station for information and found the usual line of victims reporting thefts. I asked a young Norwegian couple what had happened to them.

They’d been outside Los Caracoles, a popular restaurant, after dinner (and yes, drinks). He had held up his iPhone and taken a few photos.

“They must have targeted me,” the man said, “because as soon as I put my phone in my pocket, a guy bumped into me. The phone was gone in one second and so was the thief.”

“From those tight jeans?” I asked him.

“Yes, from this front pocket.”

“And the iPhone had a rubbery case. It doesn’t slide easily,” his wife/girlfriend said. “The phone will be erased after ten wrong passwords are entered, so I’m not worried about the information on it. I’m most upset about losing the photos of our whole trip.”

The victims at the Barcelona police station.
The victims at the Barcelona police station.

Pretty typical, so far. But here’s what amazed me (and I was right there!). The Barcelona police officer behind the counter refused to take the victims’ report! That’s right—refused to file a report! Because the victims could not provide the serial number of the stolen iPhone, they were turned away. The phone was stolen! Who carries around a note with serial numbers?

In a non-ridiculous world, the Barcelona cop would have said “I’ll take your report, but you’ll have to call in or email your serial number before I file it.”

Or perhaps, “I can’t file a report without your serial number, but you can file one online here once you obtain it.” Did the Barcelona policeman tell the polite victims that it was even possible to report theft online? No, he did not. I told the victims and provided the link. (More ridiculousness: victims who file online must still visit a Barcelona police station within 72 hours of filing in order to sign the report. So if it’s your last day, like the Norwegians, you’re cooked.)

Los Caracoles in Barcelona
Los Caracoles

[5/15/17 edit: In the comments below, Jon pointed out that for a stolen iPhone, “you can log onto http://appleid.apple.com, where you can view all devices linked to your Apple account as well as their IMEI and serial numbers.” Great suggestion, though this only works for devices that are logged into your Apple account.]

Next in line at the police station was a woman whose iPhone was stolen off a cafe table. The technique was an improvement on The Pickpocket’s Postcard Trick about which, coincidentally, I just posted. She was at her hotel’s restaurant, using the hotel’s wifi. She, too, was unceremoniously turned away from filing a police report because she did not have her phone’s serial number.

Strangely enough, we watched a few thieves attempt this technique just a few hours later. We were just leaving after a rest and coffee at a cafe on La Rambla. Bob spotted the thieves moments before they struck. I filmed them. They will be my next post.

Another couple I surveyed in the police station: stolen iPhone. As predicted in Summer Scams to Avoid, smart phones are the target of choice this summer. (Not that a wallet is out of danger.)

mossos d'esquadra
mossos d’esquadra

Three facts that surprise a pair of veteran thiefhunters:

1. A pickpocket stole from the tight front pocket of a man’s jeans (I saw the jeans).

2. Barcelona police refuse to file theft reports if the victims lack the stolen item’s serial number! (Stat-tampering.)

3. Barcelona police do not volunteer to victims that it is possible to file theft reports online.

I think there’s going to be more on this issue…

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

The Pickpocket’s postcard trick

The postcards are pulled away along with the wallet.
Kharem the day we first found him in 2001.

Kharem is another opportunist who doubles as a minor-league strategist. When we first met him, he was prowling the perimeter of a breakdance performance near the top of La Rambla. He carried a black plastic bag to cover his hand as he unzipped the duffel-bags of spectators.

“My job is pickpocket. I have this job seventeen years,” he said in English, over coffee in a little restaurant, then launched into French, telling us that he worked in Paris for twelve years until he was expelled from France. He left a little girl there.

Postcards are offered as if for sale to distracted diners. They're briefly held over a wallet, cell phone, or camera.
Postcards are offered as if for sale to distracted diners. They’re briefly held over a wallet, cell phone, or camera.

Kharem raised the plastic bag from his lap and put it on the table. He had a “unique technique,” he explained, his own method, something he invented and believes he is alone in using. He opened his plastic bag to show a handful of Barcelona postcards. He fanned the postcards and extended them to me across the table, as if offering them for sale. Then he withdrew them, leaned back in his chair with satisfaction, and tipped up the cards. Beneath them, he’d swiped my empty coffee cup.

He does this on La Rambla, Kharem told us with pride, where he approaches diners at outdoor cafés. When he removes the fan of postcards, he takes a wallet or camera with it.

Apparently, Kharem doesn’t realize that this is a fairly common technique used in internet cafés. Websurfers, intent on their email or gaming, often set a wallet, credit card, or cellphone on the desk in front of them, beside the keyboard. Perhaps Kharem did invent the postcard trick, but he’s not alone in using it. This “unique technique” vanishes so many valuables from right under noses that many internet cafés flash warnings on screen.

The postcards are pulled away along with the wallet.
The postcards are pulled away along with the wallet.

That’s how Jennifer Faust, of Canada, lost her wallet. She had it next to her keyboard at Easy Everything internet point on La Rambla. Jennifer, though, had filled out our Theft First Aid form, and therefore easily canceled her credit card accounts. Still, in the hour that passed while she fetched her Theft First Aid sheet, about $100 had been charged to one of her cards. This particular internet point, now called Easy Internet, has over 350 terminals in long rows, and the facility is open to anyone who cares to wander in. On our visits there, we spotted several teams, at different times, carrying packs of dog-eared postcards.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

Interview with Kharem
Kharem: Confessions of an Airport Thief
Kharem: Multi-talented Thief

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Summer Scams to Avoid

Thiefhunters in Paradise. Empty pockets. 404

Empty pockets

Are you going to London for the Olympic games this summer? Are you going to Europe? Are you going anywhere? Bob Arno urges you to be on your toes for these five summer scams and ripoffs, all of which are significantly on the increase.

1. The old pickpocket trick.

Pickpocketing’s been around since loincloths got pockets, but it’s increasing drastically in London and all across Europe. It has become more organized, with gang leaders buying or leasing youngsters under the age of legal responsibility. These kids, under pressure to bring in their “quota,” are more desperate than ever and attempt more brazen thefts.

Remedy: Keep your valuables under your clothing and be extremely vigilant at ATMs. Be sure your Social Security number is not in your wallet.

2. The pigeon poop pickpocket trick.

It’s hard to turn away a kindly good samaritan who wants to help you with a real—and vile—problem. You’ve been dirtied with something disgusting—often “pigeon poop” and lately actual (human?) feces. The con artists who secretly put it on you (or their partners did) use the physical contact of cleaning you off to clean you out. They pick your pocket or, if you set down your bag, run off with it.

Remedy: Sadly, we just can’t trust strangers approaching out of the blue. Antennas up!

3. Smart phone theft.

Smart phones are five times more likely to be stolen than wallets or cameras. (iPads are equally attractive, though harder to steal.) More than 50% of thefts in European capitals this summer are expected to be of smart phones—unless you help change the trend.

Remedy: Don’t leave your phone on a restaurant table or in an easy backpack pocket. Be aware that they are often swiped right out of users’ hands. Try to limit the personal information stored in the phone, and use a passcode.

4. Fake cops.

Naturally, we respect authority. A subset of nasty thieves we call “pseudo-cops” exploit this tendency by flashing fake badges and demanding to examine your cash. They claim to be looking for victims of counterfeiters and will take your cash “for examination,” or take a portion of it without you noticing.

Remedy: Do not show your cash or wallet. Police officers do not check the cash of random passers-by. Ask to take a good look at his badge and police ID. A real cop won’t mind at all. A pseudo-cop will move on to a more gullible mark.

5. Fraudulent websites.

Opportunists are working overtime online offering bogus Olympic tickets and nonexistent accommodations in London. London Metropolitan Police recommend buying Olympic tickets only from the official site, and have reported dozens of known fraudulent websites selling tickets and accommodations.

Remedy: Buy Olympic tickets from official vendors only. Buy accommodations from known and trusted sites or travel agents. Use a credit card to pay for your tickets and accommodations.

For full explanations on thefts, cons, and scams, start at the Thiefhunters in Paradise summary page.

© Copyright 2008-2013 Bambi Vincent. All rights reserved.

Skimmers in bank doors

Bank door card swipe
Bank door card swipe
After hours, swiping your bank card through the reader (at left) unlocks doors (at right) allowing access to ATMs in the bank’s locked foyer.

Ever use an ATM at a bank after hours? Was it inside a locked vestibule, where you had to swipe your bank card to unlock the door to enter the antechamber?

Chase Bank branches in and around Las Vegas have found card skimmers on their doors, enabling thieves to capture bank card info without tampering with the ATM at all. At the cash machines, all the thieves need are pinhole cameras to record the PINs.

And of course, alone and private in a locked bank foyer, who shields his PIN as it is poked onto the keypad?

Very clever thieves. Expect to find this latest technique at a bank near you.

More on skimmers:
Gas pump skimmers attached in 11 seconds.
Skimmers and credit card fraud.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Outrunning Somali pirates

somali pirate
somali pirates
The ship’s focused sound blaster, safely in the port of Dubai

Never thought I’d be on a ship trying to outrun Somali pirates. Bob and I recently sailed across the Arabian sea in pirate-infested waters. Don’t worry, the captain said. We’ll do the most dangerous part at night. And we’ll darken the ship. Yeah, that made me relax.

somali pirates
High-powered water cannon
somali pirates
Razor wire across the stern
somali pirates
The decks off limits

It’s risky, but we’re prepared. It will be a race, the captain said, and we have speed! Also, our ship sits high above the water—that’s another advantage.

All the successful defenses against pirates have caused them to expand their territory. With so many drug-smuggling and human trafficking boats out there, it’s hard to determine which are pirates. The trick is to look for a ladder in the boats. But pirates tend to cover up their ladders. And how can you look for ladders at night?

As additional, film-worthy defenses, we had high-powered water hoses all rigged up, and sound cannons. Razor wire was coiled across the aft decks. We had 24-hour lookout teams and sharpshooters with their own coffee stations, and a commander from the Royal British Navy on board. We were tracked by multiple agencies.

Some ships travel through the Gulf of Aden in convoys but not us. No. Because we had speed, we’d dash through alone, in the dark. Some ships hang huge bundles of timber from the sides of the ship and cut the ropes if pirates try to board. We didn’t dangle timber bundles. We blacked-out our windows.

© Copyright Bambi Vincent 2007-present. All rights reserved.

Bob Arno on pattern recognition in thievery

Bob Arno interview on Goldstein on Gelt

When gearing up for a heist, thieves try to look relaxed and natural, but fail. In this, they send signals that trained security personnel can pick up. Still, business travelers are targeted by “breakfast thieves” in hotel lobbies and buffet areas.

Hear more on risk management in Bob Arno’s interview on Israeli Radio’s Goldstein on Gelt:

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Pickpockets in Mumbai

He's got the wallet. Look at those thumbnails—polished by the inside of many pockets?
Two Mumbai pickpockets handcuffed together and roped to a cop.
Two Mumbai pickpockets handcuffed together and roped to a cop.

All these Mumbai stories of trains, crowds, swamis, the slum called Dharavi, and promises of more stories… What you’re really wondering is: did the Thiefhunters find any pickpockets in Mumbai?

The Thiefhunters did, and lets not even count the two boys found handcuffed together at Kurla train station, roped to an undercover policeman. We rode the train with them where they had to sit on the floor, like dogs on a leash.

Bob and I spent days on trains so crowded we couldn’t move, and joined pushing-shoving boarding mobs that were a pickpocket heaven. With opportunities like those, we thought we’d find plenty of thieves.

The pickpocket shows his method, which is classic: he uses one hand to raise the wallet from outside the pocket.
The pickpocket shows his method, which is classic: he uses one hand to raise the wallet from outside the pocket.

We road buses all over the city, which turned out to be a fascinating way to see Mumbai off the tourist track. At stops along the way, we hopped off and onto buses that barely paused for passengers. Where large groups waited to board, the rush was sudden and desperate—perfect for pickpockets. They should be able to do their work without boarding at all, putting instant miles between themselves and their victims. At a bus stop on the edge of a large slum, we spotted a pair that did board. The ticket-taker noticed them too, and pushed them off at the next stop.

Interestingly, every bus we rode carried a human ticket man who checked and sold tickets. Whereas on trains, we saw no controls whatsoever.

At end-of-the-line bus stations, huge orderly crowds lined up in a metal cattle mill for each route. Buses came at short intervals, again barely stopping. Passengers surged on while a uniformed people-manager tried to keep order. These men too watched for pickpockets, and told us that most thieves stalked bus passengers on the two monthly paydays. Those are only the pickpockets who get caught, I say.

He's got the wallet. Look at those thumbnails—polished by the inside of many pockets?
He’s got the wallet. Look at those thumbnails—polished by the inside of many pockets?

From the excellent, new, non-fiction book I just read, Behind the Beautiful Forevers, I gather that beating is a common enterprise in Mumbai. Among the book’s stressed-out, almost-zero-income community members, everyone partakes: parents beat children, brothers beat sisters, and kids beat each other up regularly. In the book, police are notoriously brutal. When we interviewed Mumbai pickpocket Rahul some years ago, he’d been beaten to a pulp by train passengers who’d caught him in the act. This, we are told over and over, is the way it works in Mumbai. A deterrent, possibly.

And when our friend Paul McFarland was mugged for his wallet, the wallet, his ID, and credit cards were all returned some 15 minutes later, with only the cash missing. Why? Karma.

The pickpocket we spoke with this visit was from Andhra Pradesh, an Indian state southeast of Maharashtra (where Mumbai is). He specializes in highway robberies, getting a driver to pull over whereupon he steals their stuff. But the smooth pickpocket moves he showed us betrayed his real job skills.

We promised not to photograph his face, but I will say this: although he was of average height, weight, and appearance, he was the type who would stand out in a crowd as suspicious. Perhaps it was his demeanor.

The pickpocket raises his leg and presses his knee into his victim's leg.
The pickpocket raises his leg and presses his knee into his victim’s leg.

Our translator spoke English and Marathi. Our barefoot pickpocket spoke something else, so our conversation was rough. The routine problem and frustration with impromptu interviews with thieves—not everyone is willing to get involved with criminals.

The thief described himself as a married Muslim with a wife and five children living in the next-door state. In the time-honored tradition, he learned pickpocketing from his father. When he demonstrated his technique, he couldn’t help using a specific move with his leg, in which he raised it to press his knee into the back of his victim’s leg. One indicator common to career pickpockets that we notice over and over is that their particular style is engrained and they can’t change it, even for a demonstration. His fluid motions and the confidence with which he showed them telegraphed that he was very practiced. We couldn’t figure out whether he currently practices both pickpocketing and highway robbery, or if he’d shifted from one to the other.

Bob and I have spent a lot of time thiefhunting in Mumbai, and our conclusion remains: although pickpocketing is not unheard of, a visitor is not very likely to be a victim. That doesn’t mean one shouldn’t practice safe-stowing and down-dressing—but I assume that readers of this blog already know that.

Also read: Street Crime in Mumbai
Knock-out Gas on Overnight Trains
Technicolor Mumbai

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

A Conversation With Street Crime Expert Bob Arno

Street crime expert Bob Arno

Don’t Lose Your Wallet – A Conversation With Street Crime Expert Bob Arno
ChoosyNomad.com

Questions by David Matesanz

Bob Arno
Bob Arno

You originally began your career as a comedian.  How did this progress into becoming one of the most well regarded experts in pickpocketing and street scams?

Traveling the globe with my comedy pickpocket show gives me the rare opportunity to be everywhere. Sync that luck with my lifelong fascination with thieves and con artists, my interest in filmmaking, and my six-foot-five lamppost build, and you’ve got a globetrotting crime-sleuth who doesn’t look like a cop and has better video equipment. My wife/partner and I put ourselves near the thieves and, when they steal our (empty) wallet, we don’t get mad—we start asking questions. And because I do legally what they do as criminals, I can talk the talk and share techniques.

What sort of research have you done into pickpockets and the habits of street criminals?

From the thieves themselves we learn their methods and motivations. We film them without their knowledge, then we interview them and hear their braggadocio and their sob stories. We talk to tourist police and fraud cops to learn why it’s so hard to make a dent in this crime, and victims to learn the many variations on the methods. By far our most important research is done on the streets in crowded tourist destinations.

Besides the obvious crowded tourist areas, what are some of the overlooked spots where travelers are at risk of being stolen from?

Cafés and restaurants, where bags are apt to be stolen; hotel lobbies, where you have a false sense of security; public transportation; special events, like concerts and big sports games; and anyplace where there’s a lot of drinking.

What are some of the sneakiest pickpocket moves that you have seen?

The sneakiest play on our innate tendencies to trust and be nice. We trust the guy who kindly points out pigeon poop on our back and offers to clean it off (while he cleans us out). We’re nice to the woman who asks for help with directions, unaware that she’s opening our fanny-pack under her map.

Do pickpocketing techniques vary by region? Are there techniques you are more likely to see when traveling to particular area?

Absolutely. There’s a fake soccer move that’s common in Barcelona, and purse-slicing in St. Petersburg, Russia. Necklace-snatching is common all over South America. iPhone grabbing is big on trains, just before the doors close. Naples, Italy, is famous for its scooter-riding bandits, who snag purses on the move. And there’s lots more…

You are very good at describing clever pickpocketing techniques. What is the single best thing a traveler can to do avoid being robbed?

Stow her stuff safely before going out. I want to list a few more things, but you said “single.” Let me just clarify safe-stowing to primarily mean the use of some type of under-clothes pouch.

Istanbul pickpocket goes for a vulnerable purse.
Istanbul pickpocket goes for a vulnerable purse.

You say that 90% of street thefts are of women.  What can women in particular do to avoid being stolen from?

I doubt if I said 90%. Sounds like a misquote. But women are more often victims, simply because they carry purses, and purses don’t have nerve-endings. Women need to guard their handbags. Keep them closed, and in front of their bodies, not hanging behind. Don’t hang them on the back of a café chair, leave them on the floor or in a shopping cart, or on a bench in a shoe shop.

Do you have some tips for blending in and avoiding sticking out as a walking target?

You can’t help looking like a tourist, but dress down. You hear it over and over, but no one explains why. If you’re wearing a Rolex or diamond earrings—even if they’re fakes—you look rich. You look like you have a purse or wallet worth stealing. You’re worth following, and you’re eventually going to present an opportunity, or the thief will create an opportunity by manipulating you. Don’t send signals to the thieves who may be lurking that you’re worth their effort.

A pickpocket in Lisbon dips into a back pocket.
A pickpocket in Lisbon dips into a back pocket.

You advise against money clips. Should men carry wallets when traveling?

For men venturing into unfamiliar territory, it’s better to carry the big bucks and credit cards in a pouch that hangs from your belt inside your trousers. Keep small money in a pocket for coffee, taxi, souvenirs. Carry minimal cash and rely on credit cards whenever possible.

What other steps, before going out, can travelers take to minimize their risk ?

Read my book, Travel Advisory: How to Avoid Thefts, Cons, and Street Scams. One tip from the book: photocopy the front and back of your credit cards, and leave the copy in the hotel along with another credit card, so if you are pickpocketed, you have an easy source of funds and the phone numbers on the backs of the cards so you can cancel the accounts. Better yet, scan those credit cards and the first page of your passport, and email it to yourself so you can access the copies from any internet point.

If you’ve just realized that your wallet has been stolen, what should you do?

Shout out. If the thief is still close, he or she may drop it on the ground. There may also be an undercover cop nearby. Or a fast-acting bystander.

In the event that you’re directly confronted by a criminal who might be carrying a weapon, do you have any advice on avoiding injury and minimizing your loses?

You don’t know if he’s high on drugs, desperate, or if he has pals around the corner. Give up your property. Appease the mugger so he’ll go away.

Bob Arno is both a comedy stage pickpocket and a criminologist who specializes in street crime against travelers. His presentations combine the tragedy and comedy of pickpocketing. His blog, Thiefhunters in Paradise, is about street thievery around the world. His website is www.bobarno.com

© Copyright 2008-2012 Bambi Vincent. All rights reserved.