Scippatori: Italy’s Famous Scooter Thieves Rob Savvy Traveler

Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs.
Two scippatori cornered Bob. Five or six scooters buzzed us repeatedly, eyeing his Rolex. It's a fake. Of course our cameras were at great risk, as well.
Two scippatori cornered Bob. Five or six scooters buzzed us repeatedly, eyeing his Rolex. It’s a fake. Of course our cameras were at great risk, as well.

Doug Nabhan, a lawyer in Richmond, Virginia, shared his experience:

It was 4pm in Naples’ central government plaza…
Two on a scooter.
Violently tackled from behind.
Stolen: my wallet and Rolex.

I am a very seasoned traveler having traveled to 80 countries, many of them dozens of times.  I never go out with my big wallet holding my passport and I never travel with a real Rolex.

This time, in Naples, Italy [of all places! —ed.], I had violated both rules.

I had a real Rolex on because I had been in a business meeting in Rome and I had my big wallet because I was leaving to go back to Rome in the morning. I got up from a little pizza place and walked into the public square where all of municipal buildings are. It was broad daylight and there were army vehicles there.

Naples, Italy, Scippatori, scooter-thieves
Another square in Naples.

I had walked only about ten yards from the restaurant when of course I heard a motorcycle coming and thought nothing of it. The next thing I knew he literally ran into me and knocked my feet out from under me. I landed on my face and hip. He grabbed my wallet and threw it to the guy on the bike and then wrestled my watch off. It happened in three for four seconds.  

I went back to the Army vehicle where the officer would have seen it but for he was facing in the opposite direction. The officer was very kind and called the police who arrived in 30 seconds. The police were furious. They made some calls and had video of the incident in twenty minutes. I got to see it. The police were very impressive and I was convinced that if they found the guy they would beat him to death!

Naples, Italy, Scippatori, scooter-thieves
A warm and welcoming bar in Naples.

What really makes me mad is that I actually liked Naples and the people. Everyone thought I was crazy to like the place.

For a couple reasons I was lucky. Everything was insured and I did not get injured worse. I also had a solid gold crucifix on and a huge gold ring on.

This happened Easter weekend this year and I am still very jumpy. I’ve given it a lot of thought. The most important thing is simply not to have jewelry on that is expensive. Obviously they have spotters all over the place.

Why not dress some people like tourists with a wallet and a watch and set them up? Seems like an easy way to solve the crime wave.

Scippatori: Italy’s Famous Scooter Thieves

Oh yes, Doug was so lucky. Sometimes, scooter-theft victims die from their brutal attacks.

Doug had responded to my survey on pickpocket incidents. Yes, he did file a police report after his scooter-theft in Naples. [I haven’t compiled results yet, but the great majority of survey respondents did not file police reports.] An experienced traveler, Doug’s incident shook him so badly that even months later here he is visiting Thiefhunters in Paradise to learn about pickpockets and scippatori, Italy’s famous scooter thieves.

When Bob Arno and I first began our thiefhunting, we too, broke our rules, just like Doug did (and in Naples, of all places!). We were walking in Quartieri Spagnoli during siesta; I had a purse, Bob wore a real Rolex. The streets were deserted. We didn’t hear the silent Vespa that rolled up behind us with the motor off until two thieves jumped off and tackled Bob while the third started the engine. I hit one thug over the head with my lethal umbrella (broke the umbrella—not the head!) while Bob bellowed “POLICIA!” Luckily, the trio absconded with nothing. Even now, more than 20 years later, I still flinch and turn at the sound of a scooter.

Scippatori

Scippatori go for handbags, Rolexes, phones, and any valuables they can quickly snatch. Their speed, desperation, and brutality make them especially dangerous. As Doug concluded, the best defense is to avoid looking like an attractive target. Don’t wear jewelry. Don’t carry a purse. Don’t brandish a phone or camera. Don’t have anything grabbable.

Scooter snatch-theft; scippatori
Armed thieves are prowling London streets, snatching mobile phones and bags, robbing stores.

Scippatori are currently flourishing in London, where they’re called “moped thieves.” The bandits maneuver their scooters and motorcycles right up onto sidewalks, sometimes in slow motion, snatch phones and handbags, then weave through traffic to make quick getaways.

Doug suggests a sting operation to solve pickpocketing and scooter theft in Naples. Something of the sort was set up by a German newspaper in, I think, the 90s. They had a journalist walk along a street with a handbag chained to himself (or herself). Predictably, the bait was taken! But the backseat scooter-rider-thief who snatched the chained bag was jerked off the fleeing machine, injured—and sued the paper!

Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs. Scippatori
Two-handed steal: AS opens the first clasp with his thumb, then pulls and twists and runs.

In Naples, the thieves are mostly locals and mostly known to police. Pickpocket has long been just one common—almost acceptable—profession in Naples. Police there, when approached by a victim, usually just throw up their hands and blow a puff of air, as if it’s simply another tourist tax. It’s interesting to learn that the police and army officers were responsive to Doug. Maybe, finally, they’re ready to crack down on low-level criminals. Or maybe Doug found a particularly sympathetic officer. Pickpocketing and tourist theft is so embedded in the culture, I wonder if it can ever change.

I know what Doug means about liking Naples. The people are incredibly warm. Even the pickpockets: first they steal from us (a fake wallet) then invite us for coffee! I call it the City of Hugs and Thugs.

Read How to Steal a Rolex.
Read Where to Carry Valuables
Read about the Thieves of Naples
Read Revelations of a Rolex Thief
Read about Watch-Stealing
Read about The City of Hugs and Thugs
Watch the National Geographic documentary Pickpocket King about thiefhunters Bob Arno and Bambi Vincent, filmed in Naples with professional career pickpockets.
Read about Scooter snatch theft in London Now

© Copyright Bambi Vincent 2007-present. All rights reserved.

Nairobi Airport Security Officer’s Bribe

Nairobi airport security
Nairobi airport security
This photo is a crime! (yeah, right). Security checkpoint at Nairobi airport.

My sister had the most terrifying experience in Nairobi a few weeks ago.

“As you know,” she said to her jet-setting family members, “flying out of Nairobi there’s a security checkpoint where all passengers have to get out of the cars in the middle of a five-lane road and walk through a security inspection. Meanwhile, the drivers of the cars go through their own check. It’s a confusing mess and takes time to identify your car and driver after you have been cleared.”

That alone freaks me out. I usually refuse to be separated from my luggage, though sometimes during international travel there is simply no choice.

“After we passed through security and were waiting for our car, I started to video the chaos. I should have known better…

“With some difficulty, we finally identified our Uber and got in the car, relieved to be reunited with our stuff. Suddenly, a military police officer with some big-ass machine gun stopped the car and demanded to know why I was videoing the security checkpoint.

“I explained that I had never seen a process like this before and I found it interesting. He replied that it’s a crime to film there and that he is going to charge me with a crime and I will have to go to court on Monday!

“I apologized and said I would delete all photos. He said no—I committed a crime by using a camera at a security checkpoint. He said he is charging me with the crime and I will have to go to court and I will miss my flight.

Nairobi airport security
A still from my sister’s illicit video at the Nairobi airport security checkpoint.

“In the meantime, our driver is whispering to Drew [our nephew] in the front seat that the officer wants 500 shillings ($5) but he was now demanding US $50 to me through the back window. At this point we’d have given him anything. We were even ready to give him our phone! We were also so worried we’d miss our 11 p.m. flight!

“We were literally shaking. I saw my future working in a labor camp in Kenya for the next 12 years!

“We continued to apologize, saying it was a mistake. The officer continued to insist that he had to charge me regardless; he would not let us delete any pictures and we would miss our flight and will have to go to court Monday.

“Of course it was all about the bribe, but when you’re in the moment, in the middle of the situation with a jerk, in a foreign country, you never know how far he’ll take it.

“I asked if I could pay the ‘fine’ now and skip the ‘court’ date so that I could make my plane. He made me delete the video then, and $60.00 later (I wasn’t about to ask him for change!) it was done. But at that moment, I would have paid much more!!!!

“The Uber driver then got out of the car and shook hands with the officer. I’m sure money was exchanged.

“The Nairobi airport security officer put his face in our window again, smiled, and told me to let my friends know what a wonderful time I had in Nairobi!

“And I still had the video, which would stay in my deleted file for a month!”

A wonderful time in Nairobi, duly and publicly reported here!

© Copyright 2008-present Bambi Vincent. All rights reserved.

Bag stolen in Barcelona cafe

Bag stolen in Barcelona cafe
Bag stolen in Barcelona cafe
Rashmi Raman with her loaded brown shoulder bag just a few days before the bag was stolen in Barcelona.

The loss of a valuable shoulder bag stolen in Barcelona was devastating to the victim. The bag had been on the floor beside her chair in a café. The theft happened in just a moment’s lapse of attention.

My name is Rashmi Raman. I am a 32-year-old Indian woman from Delhi where I am law professor (yes, the irony of being a lawyer and getting robbed is not lost on me).

My handbag containing 2,200 euros, 800 USD and a few hundred British Pounds along with a lot of other currency souvenirs from my travels and all my bank cards and national identity cards, passports (old and current), yellow fever certificate (from my time in Africa) and my journal, a book, personal cosmetics and electronics was robbed from right next to my chair while I had a morning coffee with a colleague at No. 3, Calle Pelai in Barcelona at 10.40 AM on Friday July 22.

Bag stolen in Barcelona café

The café we were sitting inside was Subway, right across the street from our hotel. I wouldn’t normally have had all my money and papers on me for just stepping out for a coffee though I have been traveling with all this on me for years now. I don’t know how to rationalize what happened to me but I guess it’s just really really rotten luck.

I filed a police report immediately at the underground precinct at Plaça Catalunya. The next day I went back to the café to meet the owner and request to see the CCTV footage. He was kind enough to show it to me. I watched in horror as the CCTV footage clearly showed a white man, dressed in checks, calmly grab my brown leather bag, throw something white over it and walk out of the café. Ten seconds later I saw myself leaping up in panic on the video.

I don’t know how I survived it… My life has been a nightmare the past weeks since then. Getting back to India without a passport and no money was hellish. I don’t know how long it will take me to come to terms with everything I lost that day.

What inhuman madness would possess someone to steal every scrap of my worldly belongings and leave me destitute and without identity in a foreign country where I don’t speak the language? Why couldn’t he have had the courage or decency to return my passport and identity cards to the hotel? The hotel’s key card was in the bag. It is not too difficult to understand what hell you are unleashing on unsuspecting tourists by robbing them like this.

I will never see again the familiar pages and the many beloved stamps on my passports. I cannot understand what use they are to him? He probably threw away everything except the cash. He threw away the hard-earned records of my whole life.

Don’t blame the restaurant—thieves are everywhere!

Bag stolen in Barcelona cafe
The Subway restaurant in Barcelona where Rashmi’s bag was stolen.

I felt really silly actually going to Subway for a coffee that morning—in a month of traveling in Spain that was the first and only morning I chose a chain restaurant over the dozens of much more charming local cafés… I can’t imagine what got into me to go to Subway that day.

I was staying at the Catalonia Ramblas which is across the street from the Subway on 3, Calle Pelai. The hotel staff were really amazing and helped me file the police report, translated for me, and were a huge support.

I’m using my real name in case the thief ever reads this and he has all my ID (as well as my personal journal). Perhaps nobody knows more about me than he does!

Thanks for the work you are doing documenting theft in Barcelona and giving victims like me a space to vent—it is much appreciated.

— Rashmi Raman

I feel for Rashmi. I, too, often carry a loaded shoulder bag when I travel. And that’s despite everyone’s advice—including my own—to leave it in the hotel room. Sometimes the room isn’t ready. Or you don’t feel great about the security in the room. Or you need that cash or those documents with you. Sometime, you just need to carry your stuff.

In those cases though, there’s one rule I never, ever break: keep physical contact with the bag. It’s big and heavy, but it stays on my lap. Or tight behind my back on the chair. Or maybe with my foot through the straps (very rare). Even that practice is not failsafe—bag snatchers may rip and run. I never, ever hang my bag on the back of a chair. My husband, Bob Arno, is a white-hat pickpocket. Watch him easily steal items from customers in a café.

For almost every bag stolen in Barcelona, and there are many, there’s a rule broken. I said almost. Read the horror story about the bag stolen in Barcelona right off a woman’s lap!

All text © copyright 2008-present. All rights reserved. Bambi Vincent

Pickpocket foiled on Rome train

pickpocket foiled

pickpocket foiled
Pickpocket at Spagna station, Rome. Photo © by guest poster “P.A.”
Dear Bambi and Bob,

July 26th, 2015 was a typical hot summer day in Rome. My family and I decided to visit the Bhorgese Museum on the north end of the city. Having thoroughly enjoyed the gallery and garden, we made our way to Spagna metro stop to pick up the A line to back to the center of Rome.

This is when it got interesting. There was a throng of people waiting to get on the train. All of the warning signs were there that this was a pickpocketer’s dream. As we pushed through the doorway like some giant human amoeba, I recalled feeling a slight brush; a nudge, a hand, a map being pushed against me. Whatever it was, it made me instinctively put my hand on my iphone in my left pocket.

Pickpocket Foiled

Imagine my surprise to find someone else’s fingers firmly levitating my iphone. I turned to the left and pushed back against the mousey devil behind me and told him to keep his hand off my phone. Sure enough, I noticed he had been poking an old tourist map at my waist, attempting to conceal his bad intentions.

pickpocket foiled
Trying to hide his face, a pickpocket at Spagna station, Rome. Photo © by guest poster “P.A.”

I felt a surge of adrenaline and indignation, as I loudly proclaimed our fellow passenger a pickpocket, to which, all turned and gazed upon him (awkward moment).

Still bothered by his trickery, I thought to myself, time for a close-up picture of my failed pickpocketer friend. This, of course, made him uncomfortable. I noticed that he attempted to cover his face with the map. Leaving no doubt about his mal intent, he rapidly exited the train at the next stop to a smattering of applause.

I felt vindicated and empowered—He had failed! He picked the wrong target. Though I looked the part of average tourist with my baseball cap on, I’m probably the worst person to try this foolishness with. You see, I have spent the last 25 years studying the subtle details of those molecular pickpockets, Viruses, which take over cells that they slip into. I’m used to analyzing every last detail about small things.

He couldn’t have known that he picked the wrong guy. But since he is just like the viruses that I study, I couldn’t help but have many questions about this fellow; How? Why? Does he feel any moral dilemma with his craft? I even felt a bit of a thrill after foiling my pickpocketer. No doubt, I enjoy this high-stakes game. I’m ready to troll for the next one when I’m in Rome again.

Dr. Virus

P.S. Love your website. Keep it up. If the Rome Police won’t do anything about it, at least we can expose the threat. I think the best thing to do is to take pictures of these people and post them online.

© Copyright 2008-present Bambi Vincent. All rights reserved.

Naples pickpocket Angelo sighted

Naples pickpocket warning

Guest Post

Naples pickpocket Angelo
Naples pickpocket Angelo

Dear Bob Arno and Bambi Vincent,

I want to thank you for your information. Before I went to Naples I searched for info on street crime and pickpockets there and also saw your info and video.

As preparation I only had some cash on me in my front pocket and knew the tactics.

Naples pickpocket Angelo

Riding on the notorious R2 bus for a visit to Pompeii I recognised one guy (I think it was Angelo) [from Pickpocket King] and certainly knew that he had bad intentions even when he entered the bus in the front about eight meters from me.

He went out and in with some guys, looked me straight in my eyes and then went for my pockets. As I knew what his goal was I could move away from him while still noticing that they were checking my pockets.

The older Italians complemented me for my reaction and asked if I was robbed. I was not.

However, it was agressive that he went for me even though he must have known that I knew that he was up to this.

I have only experienced this agressive pickpocket behaviour in Naples and not in Rome, Barcelona, Madrid, Athens etc.

One thing that I don’t understand is that these guys can continue their pickpocket work. A ten year ban on public transport would do the job maybe? But I think there must be a bribe.

But most of all I would like to thank you for the information that made me enjoy my trip. I will not go back to Naples and prefer the other cities.

Best Regards,
[Name withheld by request]

Read how we first met Angelo in 2004.
Read about Angelo-the-family-celebrity in 2014.

© Copyright 2008-present Bambi Vincent. All rights reserved.

World’s most famous pickpocket slams ‘blatant’ Barcelona street crime rates

Camorra: Bob Arno, thieves, Barcelona, Naples,
Barcelona street crime, Bob Arno, thieves, Barcelona, Naples,
Bob Arno on the lookout for thieves

Bob Arno, a security consultant [as well as a comedy stage pickpocket], is the world’s most prominent pickpocket. Speaking to 02B, Arno lifts the lid on the Barcelona street crime scene. According to him, out of a thousand cruise-goers disembarking in Barcelona on any given day, five will be stripped of their belongings.

By Ignasi Jorro in Barcelona, 23/02/2014

Not many former pickpockets pride themselves on having been featured on the frontpage of Time. Bob Arno is one of them. He is often described as “the world’s most famous pickpocket” and praise pours in for his “unrivalled skills”. Bob Arno has snatched his way into the Wall Street Journal, CNN, and New York Times. National Geographic handpicked him for the acclaimed documentary Pickpocket King.

Now a security consultant, Bob Arno has a conference-packed agenda, giving 25 lectures a year on average. The pickpocket-turned-pundit works closely with tourist firms and runs a successful blog on worldwide crime.

02B- When was the last time you visited Barcelona?

Bob Arno- We visit Barcelona every summer, sometimes for a week or so, or several times for a day or two between May and November. The reason for our frequent trips is that we work with various travel companies, like the cruise industry, which brings us to Barcelona.

Bob Arno on Barcelona street crime statistics

02B- How would you describe the “pickpocket scene” (if it can be called so) in that city?

BA- Extremely high, compared with per capita statistics of other tourist cities like Rome, Paris, Copenhagen, and Prague. These other cities also have high pickpocketing rates, but not as varied and blatant as in Barcelona

In my own surveys, I have found that of 1,000 tourists visiting from a cruise ship (for five to eight hours), three to five persons will experience a theft or an attempted theft. Numbers are much lower for the same 1,000 cruise passengers visiting Nice or Athens.

The good news is that lately numbers have come down as to cruise passengers—day visitors who do not stay over night. But young hotel guests, 18-30 years of age, often do not bother to report the theft of a wallet or mobile phone, skewing the numbers.

Bottom line: I would say that the average number of thefts (real losses versus failed attempts) have decreased from over 100 per day, to 50-100 per day.

02B- But, who robs in Barcelona?

BA- Categorizing pickpockets in Barcelona is a complex endeavor. Here is an incomplete list the many players:

• Local gypsy families, who might have arrived many years ago from Kosovo or other war-torn regions, either first or second generation. A decade ago these perpetrators were a serious nuisance in Barcelona and probably constituted over fifty percent of the action. It is far less today.

• North African pickpockets who reside in France (especially in Paris) and make brief trips to Barcelona to practice their trade

• South American pickpockets who reside legally or illegally in Barcelona who specialize in advanced pickpocketing techniques like “la mancha,” the pigeon-poop ploy

• Itinerant pickpockets from Romania. Men and women, often very skillful in their art. Within this group are the pickpockets who specialize in “Apple-picking,” or iPhone-grabbing.

• Occasional well-organized troupes from Poland, skillful and very experienced. They’re a small percentage of the pickpocketing population in Barcelona

You will notice that we have not yet listed any local residents. It appears that over ninety percent of pickpockets in Barcelona are from other parts of Europe (or the world).

02B- How would you describe the response by authorities, including police forces, etc?

BA- I have always wondered why tourism organizations and politicians never combined forces and tackled the crime reputation that Barcelona gradually gained. The city has a very poor reputation that lingers to this day.

02B- In that case, what would you advise them to do to tackle the issue?

BA- I believe with absolute confidence that the police divisions working the Barcelona street crime detail know exactly who the culprits are, and they could quite easily apprehend the majority, and either expel or lock them up.

But it’s not that easy. It’s the judicial system we’re talking about and the expense of sentences. For a start, I would have a long session with the police chiefs and their superiors about morale and attitude toward tourists reporting crime. I’d like to see more compassion from the officers, more detail-oriented report forms, more translators, and a system that measures behavior of police officers who come in contact with tourists. Also needed: an independent commission that looks at all facets of Barcelona street crime, and which then reports back to the political powers.

For example, a pickpocket (in Paris) who has one arrest record, can be apprehended and prosecuted if they behave as if they are going to to steal from a victim.

Barcelona street crime, pickpocket statistics; barcelona pickpocket stats
Lovely La Rambla, Barcelona

02B- Which would be the main techniques?

BA- Depending on the nationality of the perpetrator, the techniques vary.

• First and foremost, opportunity theft when a victim does not protect his belongings. For example, she places her handbag on the floor in a restaurant without realizing that the entire bag can be pulled away from below.

• Pickpockets sandwiching victims at door entrances in the metro during rush hours.

• Thieves working clubs and restaurants who especially target the elderly (who are gullible or less mobile), and also the youth (in their late teen years or early twenties) who are still trusting, not yet cynical, and easy to distract. These thieves also work at big club events and concerts.

• The classic “pigeon poop” smear. A gooey mess is applied onto the innocent victim and then, a minute later, the pickpocket approaches the victim and volunteers to help clean it off. In the process, the pickpocket can invade pockets while distracting with cleaning the spot. It is more prevalent in Barcelona than elsewhere.

• Luggage thieves. Tourists arrive at a hotel and unload their bags from a car, leaving a small backpack or laptop case unguarded. While the bags are unattended, thieves speed by on a scooter, snag the laptop case, and speed off.

• Shoulder-surfing, in which the thief watches the cash machine-user from a distance to learn his PIN. The target is then followed until the thief gets (or creates) an opportunity to steal the bank card.

02B- What differences, if any, has the pickpocket community in Barcelona with similar major capitals around the globe?

BA- Most of Barcelona’s pickpockets are opportunists; fewer are very skillful ones. It’s a volume operation at the lower end, because Barcelona is so packed with visitors seven months of the year.

02B- How has the recession affected the pickpocket scene?

BA- Not much. They may have to steal an extra wallet or two to get the money they need.

Pickpocketing is inherent of large crowds, and so is on the type of tourists who visit Barcelona -some gullible, some young. Since Barcelona is such a desirable destination, many visitors are new to travel and naive.

02B- What are your future projects as an expert in this field?

BA- Since my National Geographic film, Pickpocket King, was released two years ago, I am less effective infiltrating or establishing rapport with thieves. But I am able to work closely with many law enforcement agencies across Europe, training and discussing policies. It is my strong belief that the best way to reduce diversion theft is to educate the public and make them aware of the basic techniques of thievery. With a few basic precautionary rules we can reduce this Barcelona street crime by more than half.

© Copyright 2008-present Bambi Vincent. All rights reserved.

Easy stealing from lax store personnel

Easy stealing: An employee's personal phone left unattended in a shop.
Easy stealing: An employee's personal phone left unattended in a shop.
An employee’s personal phone left unattended in a shop.

Thieves simply walk into stores and steal the unattended personal devices belonging to employees. This is Courtney’s report from Manhattan last month. She works in a furniture store.

Easy Stealing

So get this!!!

I come into work and get settled. My manager is in the back of store fixing a leg on a piece of furniture, and this scruffy guy comes into the store. He starts looking around at prices and asking me questions in very broken English and a little Spanish. I am trying to communicate with him in Spanish the best I can. It appeared he was pretending to be on his cellphone and having a conversation, but something seemed strange.

I bring over the store calculator to show him the price I typed in of each piece he was interested in. He then points at two chairs at the front of the store. I am a bit confused so I walk over there and as I do he takes my iPhone off my desk and walks towards the front of store and he says he wants the lounge chair for $1,200 and he will be back. He rapidly exited the store and down the street.  Fucker stole my iPhone!!

He had papers in his hand that he left  behind. I called the store across the street and the manager said he knew exactly who I was speaking of. The same guy had stolen his phone, iPad, and laptop a few months ago and it was the same situation!  The manager from the other store brought over their security video footage and showed the police who took my report.

Read how Smartphone Thieves are Magicians

© Copyright 2008-present Bambi Vincent. All rights reserved.

Bag theft epidemic at Atlanta Airport carousel

A road warrior self-portrait taken in a hotel mirror
A road warrior self-portrait taken in a hotel mirror
A road warrior self-portrait taken in a hotel mirror

Atlanta Airport Police tell a business traveler that luggage theft from the carousel is currently an “epidemic” and “out of control.” The busines-traveler-victim plays detective and reports on the untenable shituation at Atlanta Airport baggage claim:

I was traveling on a two week business trip on a direct flight from San Antonio (SAT) to Atlanta (ATL). I travel domestically about 60% or 70% of the year, often through Atlanta as it is a major airport. This was, however, my first trip traveling to Atlanta as my destination city—on August 19, 2012.

Upon arrival, my commute to baggage claim was confusing. Like any airport, it required a lot of walking, but just when I assumed I had reached baggage claim, there was a subway that I was required to board. The subway was packed. It made at least 4 stops, each time pausing long enough for people to come and go. By the time I finally reached the baggage carousel, bags were just pouring out onto the carousel. None of the other passengers had reached it yet. We were the first! Judging by how the carousel wasn’t even completely filled up yet around the circular metal belt that rotated around, it looked like my business associates and I had arrived a few minutes late at the most. I distinctly recall all of my colleague’s bags just barely coming out for the first time as we stood there waiting. My bags never came out.

I didn’t realize it at the moment, but I was the victim of luggage theft with losses of about $3000. I waited in a long line where people wait in order to determine whether their bags were mixed up and stored in a back holding room for luggage, but the airline staff continued to reassure me that my bags were not back there. When she scanned my bag tag, it said that the last place it had reached was the baggage carousel.

In that moment, I was convinced that someone had come and stolen the luggage before the passengers arrived to the carousel! I looked around the baggage claim area, and the entire place looked suspicious and insecure! There were so many people standing far away looking to have absolutely no legitimate business there, just loitering off of the streets with their jeans sagged down to their knees.

I desperately tried to convince Delta, as well as the airport police, that my luggage was stolen! I knew it was, but nobody would listen. Everyone was as rude as could be, saying things like “you don’t know what you’re talking about. Some one probably mixed it up with theirs.” I knew that wasn’t the case. I had a unique Tumi duffel bag* that I’ve never seen anyone else traveling with. The police, Delta baggage staff, and the TSA were as apathetic as could be. I couldn’t even convince them to look into it, or consider the possibility that it was stolen!

What a nightmare! My bag had two weeks full of business attire, fitness attire, shoes (size 15 which are difficult to find), and prescription medication. I was at Walmart at 2:00AM trying to buy stuff just to wear the next day!

That’s when things got interesting! I began doing some research, convinced my boss to fly me home the following weekend where I had pictures of my 30″ Tumi duffel bag and receipts of all my stolen items. When I flew back to Atlanta to finish the second week of my trip, I persisted with the airport police, showing them pictures of what my bag looks like and documentation supporting the likelihood of my bag being stolen!

First what happened was that the airport police officer who was working at the front desk openly admitted to me that right now they have an “epidemic” (her words) of bag thefts in the baggage claim area of the Atlanta airport. She said, “Just between us, it’s out of control. We’re seeing guys like you come in here every day.”

I finally got through to a police investigator the next day who was on the phone with me as he discovered exactly what happened from looking at the surveillance video footage from the night in question. A black guy in a Kangol golf hat purposely worn low walked in. The detective said, “I can tell he knows what he’s doing”, in reference to how he wore his hat low and kept his head down the whole time. He said he knows that he is a thief because he was purposely standing far away from the carousel, not the way that people stand when they’re legitimately arriving to pick up their luggage. He said he showed up before ANY of the passengers reached the carousel, and then kept he eying my bag which was one of the first ones to come out. Keeping his distance, he waited until the bag rotated the whole way around the carousel until it was closest to his exit. Then he darted in, grabbing it, and taking off before ANYBODY even got there!

The detective openly admitted to me that they’re grabbing bags before people arrive. He said once they reach the building exit to the baggage claim, it’s a total loss and they don’t pursue it any further, no cameras, no investigation, nothing!

I believe that the Atlanta airport has a severe security hole. The thieves are aware of the timing issue where bags beat passengers to the carousels. They know just how easy it is to walk into the Atlanta airport with stolen luggage! They know that they have about 50 feet to walk towards the exit, then they’re scott-free because nobody will even look into it once they’re outside.

The airport is in a really horrible part of town. The baggage claim area is in a place where outsiders can walk in without authorization. After talking with the detective on the phone, I distinctly remember seeing other people walking around the parameter of the baggage claim building, looking around, but there was nothing I could do!

Nobody would help me. One week later, after I finally convinced the investigator to look into the problem, it was too late. I was accurate in my assumptions all along, but it was too late. That thief stole a lot of my clothes. The investigators have a video of the whole thing. They even printed out some pictures for me, but I could never pick them up because the investigator wasn’t present on my way to catch a flight home.

So that is my story. I just don’t know what to do right now because not enough people are aware of this bad security problem. I’ve already emailed the police chief of the airport precinct. I may eventually be reimbursed down the road, but the issue of them not pursuing bag thieves who shark luggage before passengers arrive is underexposed. I was hoping that perhaps by exposing it to more and more people, it will make them obligated to address the problem.

—Jacob

*About his luggage, Jacob added “It’s a wonderful bag–the 30” long black duffel bag by Tumi. The entire shell is of a soft, extra durable canvas material. What I love about it so much is that I could pack 14 pairs of pants and shirts with still room left for shopping, and the bag itself hardly weighs anything.

Tumi Alpha duffel
Tumi Alpha duffel

“Sadly, I’m torn on the decision to purchase my favorite Tumi bag again. The detective who eventually detected the luggage thief on the surveillance video sternly warned me that these thieves are targeting specific brands, and he said that they know exactly what they’re looking for. He said something like this, “On this day it was your Tumi. The day before it was a Louis Vuitton.” I said, “Yeah well he’d get a lot more for that Louis Vuitton than my used $700 bag.” The detective replied, “They don’t care about the bag. They care about what’s in the bag.” That was my big reality check. What would you do if you were me? Buy the bag I lost, or avoid it as a security precaution?”

The fact that the bag is black makes it a target.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Barcelona bag-snatch and the lucky victims

Carrer de Ferran, Barcelona
Carrer de Ferran, Barcelona
Carrer de Ferran, Barcelona

Barcelona police are eager to report a theft when they catch the thief and return the victim’s property—if the following story is any indication. Makes the statistics look good! Boosts police reputation, too! This just in from Pia, a German woman visiting Barcelona for the first time. For once, a story with a happy ending.

Something similar to those stories [on the Thiefhunters’ Barcelona Scams page] happened to me & my friend just yesterday. It was on our first trip to Barcelona & of course we’d been warned that there are a lot pickpockets around.

We went out to have dinner at Port Olímpic, had a lot of Sangria & were just about to return to our hotel at around 2.30. At a bus station on ‘Carrer d’Álaba’ two guys walked toward us. One of them seemed to be drunk, they chatted & laughed. The other one had already passed us when the first slender one blocked my way. He was smirking & didn’t let me pass by. Instead he suddenly started touching my breasts & I immediately knew we were surrounded. I tried to get him off & started running around the bus station to escape. My friend was so shocked she stood almost petrified on the sidewalk. In a split second the one harassing me ran off down the street when in the very same moment I heard my friend yell in shock & scream “Let go of my purse!”

The first man had tried to catch our attention so the other one had the chance to grab whatever we carried along!

We both followed him as fast as we could when he ran off into the opposite direction & around the corner. While my friend was wearing heels, I had taken mine off before all had started so I was faster but still too slow to catch up. (I now doubt that I would’ve had a chance against him if I had been faster. )

Just in this very moment (everything was happening so fast!) I heard another man yell something about the ‘bolso’ & saw a huge guy follow the thief. When I finally got around the second corner, the big one was holding my friend’s purse, talking fiercely to the other one. For a moment I thought they were partners but then I glimpsed the gun on the tall guy’s belt & saw him grabbing the thief at the wrist, pushing him up against the wall, telling me to stay ‘al forno’. He’d been a undercover cop!

About a minute later 2 police cars pulled up & one of the officers arrested the thief, handcuffs & all that!

My friend had finally caught up with the scene & the tall cop handed her the purse.

They asked us for names & IDs & reported the attack. Of course we were shaking all over & 2 of the police officers drove us back to the hotel, making sure we were okay & got back safe.

La Rambla, Barcelona
La Rambla, Barcelona

We had SO much luck, it’s unbelievable! Nothing was stolen & we got away with no more than a real shock. It’s really unbelievable how easily you can be a victim of crime, especially when you’re a female.?We couldn’t have prevented this from happening, that’s what the police told us, too. Those thieves were just too strong, my friend couldn’t have held on to her bag any tighter. I think it is scary to know you’re not safe anywhere from scams & attacks, not even 100m from your hotel.
But we were so very lucky to have someone help us!

God bless those brave policemen & god bless those amazingly fast & long legs of the guy who saved us! 😉

© Copyright 2008-2012 Bambi Vincent. All rights reserved.