The destructive javelina vandals returned—but we were ready for them!
Continue readingTheft by wild animals
Javelina vandals caught on camera.
Continue readingHotel Oddity #50. Whose clothes are in the bed?
It’s my birthday, and we’re on the road, as usual. This time it’s an okay low-budget hotel in Anchorage. Our plan for a nice dinner was dashed due to the limited nearby options.
(At the diner with the best potential: “What’s best here?” “Well, we serve breakfast all day.” I can take a hint.)
After “breakfast,” I’m about to watch a film in bed, laptop on my lap. Bob says he’ll watch it with me, move over.
“Get on the other side,” I suggest lazily.
“No, move over,” he insists.
So I do. And under the covers, I feel something soft and loose. Something that doesn’t belong in a freshly pulled-back hotel bed.
Squeamish, I leap out of the bed, disgusted. “Ew, they didn’t change the linens! Someone’s left clothes in the bed! I have to call…”
I reach for the phone and Bob bursts out laughing.
“Look again,” he says. “It’s your birthday present!”
Yes, a dress. Beautiful. Funny. And so much more fun than tearing open wrapping paper.
FedEx delivery failure – boxes fall off truck
So, I’m expecting a couple of packages. The FedEx tracking site says they’re “on vehicle for delivery.” Yippee!
When your box falls off a FedEx truck
That morning, my niece is driving around some five miles from my house. She swerves around a small heap of boxes in the middle of a residential road and, without time to stop and look at them, she phones a family employee. “They should be moved before someone drives over them,” she says. The family employee drives over to attend to the boxes.
And lo! She notices that they are addressed to me! Amazing coincidence, everyone agrees. But wait—there’s more!
She sends her assistant to deliver the boxes to me. Two are mine, undamaged. The other two are to “Vincent,” but not to me. Some other Vincent, at Runway Media, on the far side of a neighboring city. I didn’t notice the addressee though, and opened one of the boxes. It contained fashion magazines. My own boxes contained books; these other boxes had the appropriate size and heft.
I got my boxes, despite the FedEx delivery failure. But what would the driver think when he couldn’t find the boxes logged in for the day’s deliveries? Are boxes logged in?
And more interesting: how can a number of boxes tumble off a truck? Doesn’t the driver shut and lock the cargo door when not loading or unloading? Federal Express is often considered the most expensive of the courier companies. Doesn’t that also mean the best?
I decided not to alert Federal Express right away. I wanted to see how they’d handle the disappearance of boxes logged for delivery. And I figured (hoped) that the fashion magazines were not urgent. (I was right.)
Days pass, and FedEx does not phone me. The FedEx tracking page continues to advise “on vehicle for delivery.”
Meanwhile, I tell the story of the FedEx delivery failure and coincidental acquisition of my boxes to several people. One was my sister, whom I told over a leisurely dinner. I happened to include the detail about the other Vincent’s boxes, which were still sitting in my garage.
“Wait. Runway Media? I know who those magazines go to!” my sister said. “My fashion designer friend just did a photo-shoot for Runway Media and is getting copies of the magazine.” She’d be seeing him in a few days and would bring him the boxes.
My sister’s fashion designer friend is not Vincent, and is not Runway Media, but the magazines are for him. We actually skipped a link by delivering the boxes directly to him but, hey—we’re more efficient than FedEx.
FedEx delivery failure
After a full week, and with the FedEx tracking page still advising “on vehicle for delivery,” I finally phone FedEx. “Alex,” a local supervisor, is not impressed and barely interested. He asks minimal questions. He promises, in a vague manner, to follow up with the driver. I’m left feeling that boxes falling off a FedEx truck is an everyday occurrence, a regular part of FedEx business.
I feel like documenting this FedEx delivery failure, not because the accident occurred, but because of the lax, slipshod, negligent manner in which FedEx handled the incident. Well, the company didn’t handle it. For the entire week I waited, it pretended nothing irregular happened.
Also, the series of coincidences is pretty amazing and a little funny.
FedEx is clueless. I’m left unsatisfied. I would have accepted an apology. The shipper might have accepted a refund. Oh, but the shipper was never notified either. Never told there were irregularities, that their packages vanished. FedEx hoped no one would notice. Yeah, clueless.
Even today, 12 days after my boxes fell off the FedEx truck, that embarrassing tracking page claims “on vehicle for delivery.” Has FedEx no shame? no pride?
Claes is kind. Claes is gone.
Bob Arno writes about his brother. Bambi interrupts.
Over the years I have written about my mentors, my old friends who have had a significant impact on my career, as well as a few obituaries — friends who were taken from us way too early. Writing about mentors is not hard, just go back in time and analyze why they were unique and how they extended themselves and helped a young inexperienced entertainer.
But today I have a far more personal challenge, in the midst of my sorrow for the loss of my own brother. He passed away about ten days ago, at age seventy. That’s far too early for a Swedish man who lived healthy, never excessive, and always in great trim shape.
Bambi: It was only two summers ago that he lifted tall Frida from the ground when she hurt her ankle on a trampoline in Arizona, and carried her like a baby a long distance to a sofa. He carried her as if she weighed nothing. In retrospect, we know that Claes was already ill, though none of us knew it. But he was still strong as an ox!
How does one explain the random selection of cancer victims? In my work I am obsessed with pattern recognition and the logic of why some people become victims (to criminals)—it’s all very neat and clear when looking at the bigger picture. But cancer can strike anyone, young or old, with little warning, as was the case with my brother. A little over a year ago he noticed he couldn’t quite swallow food as easily as before. He suspected some sort a throat infection. In September 2013 the tests came in: advanced esophageal cancer, located at the bottom of the esophagus, as well as smaller tumors in the stomach. No option to operate, only chemo therapy remained.
The doctors gave him a year, at best, and that is exactly what he got. In this year he never gave up, never resigned, but knew deep down that it was probably hopeless. He prepared as most cancer patients do for the inevitable. The legal documents, the transfer of properties, the farewell parties with his closest friends. Nobody around him suspected the rapid deterioration. Yes, his weight became an obvious red flag, but he did not look gaunt, and his face had the same round, filled-out cheeks as before. When he was in a good mood, nobody could possibly suspect that we all counted days and weeks.
My brother, Claes, lived in Sweden, where end-of-life health care is exemplary and caring. Every evening a nurse came by and hooked Claes to a drip tube, connected to a port in his upper chest close to his neck. During the night he would then receive about a liter of a milky nutritious fluid, while sleeping. Every morning the nurse returned and disconnected the tube. No, it was not good “quality of life,” since he could barely eat anything at all for close to a year. Always nauseous, and during the last six months of his life steadily more in pain, as the tumors grew and pressed against spine and sensitive nerve centers. Strong doses of morphine only sometimes helped.
So why did he maintain the illusion that maybe there was still hope for a new miracle drug? Stronger men at age 69-71 might have said “I had a good life, enough is enough, let’s not pretend anymore.” But Claes enjoyed every minute he had on the telephone with his friends, with me and my wife, and simply living another day. For 365 days when I couldn’t be with Claes, I called him daily for about an hour. We stayed with him whenever we could and behaved like we always did. Sat around the dining table and joked around, talked over current events, old anecdotes, and memories. There were lots of those and lots of laughter.
Bambi: Like that utterly believable postcard Claes sent us from Naples, pretending to be a gang of thieves thanking us for visiting Naples, and complimenting the film National Geographic made about us and them. It was brilliant, the way he mixed a little Italian in with poor English. Did Claes, with his love of all things Italian, and his reverence for the ultimate practical joke, travel to Naples just to send that postcard? It would be just like him…
But I never brought up the obvious: what do we do for Claes’s funeral, who should attend, how should we deal with this or with that? We both pushed aside the inevitable, the closure of it all. But he was not living in a dream world. He knew full well that some things just had to be done, despite the great expense in terms of his energy.
Sweden does not seem to have an end-of-life option for the patient, as is the case in the Netherlands and Switzerland. But there does not seem to be a heated dialog, either, like in the United Kingdom, about patients’ right to request a doctor’s help to terminate life. Having watched my brother suffer for a year I must ask myself why there are no choices. I’m not going to list all the horrible and painful moments my brother experienced in front of my very eyes. In retrospect, when everything is said and done, I think he still would have preferred to live just the number of days he squeezed out of his treatment and the help from the Swedish medical support system. But I would have chosen a different tack, which only means that people have different preferences and there should be an option for ALL. Not forced medical support (for whatever reason).
My relationship with my brother was unique. During the early years of my career he helped extensively with the management of promotional material back in Sweden when I was traveling around the world. But my work in the sixties was mainly outside of Sweden with few visits to my home country and so we were not as regular or intimate as in later years. Long distance phone calls in those days were costly affairs, only to be used for urgent matters. It was not until the early eighties, thirty five years ago, that I re-cemented my close friendship with my brother and we started to visit each other’s homes. Eventually this grew to extended stays on two continents, permanent possession of each other’s house keys, and “my house is your house.” We regularly visited one another for months on end.
Bambi: When in the U.S., Claes often referred to himself as an “Okie” or a country bumpkin when he felt unfamiliar with an American tradition. Like the time he drove alone to a plant nursery and his car was rushed by a gang of shouting Mexicans. Cold sweat, pounding heart, knuckles white on the steering wheel, Claes inched forward, terrified. Oh, did we ever laugh about that experience! Just a word of the story could forever after bring any of us to gales of laughter.
The friendship was equally warm between Claes and my wife. They were like brother and sister. We were a unique trio with shared interests and missed each other very much when apart. I would assume that only married couples or siblings can have the kind of close and warm relationship that years of sharing fosters. It was the humor, the jokes, the ribbing, the advice, the practical jokes, the insults, and the support, that was unique and is now missed.
Bambi: How could I not tease him about the creative way he shelved his books?
There wasn’t a dinner or a telephone chat (thank you Skype) when we weren’t laughing uproariously.
Bambi: Remember when Claes bit into a Chinese fortune cookie, made a face, and complained that there was paper in his cookie?
Gags or lines often in bad taste or politically incorrect, but biting and pure. No facade or pretense, just gutsy and honest observations with ever-present sardonic over-tones. Guards-down: the sort of rapport you can otherwise only have with a mate from school or the military, and hopefully with your marriage partner. (Or as they call them in Sweden “sambo.” Only forty percent of Swedish people marry—the rest live together under the label “sambo.” Never any spousal support after a break up, but child support works the same way, married or “sambo.”)
Claes had two lengthy “sambo” relations, each lasting about ten years. But he lived alone for the last fifteen years. He felt he lived full life, but regretted that he had not found a partner to share his later years with. He had a preference for exotic appearance and had relations in Latin America and the Middle East which never materialized into something that could become reality back in Sweden.
Bambi: Maybe he lived alone because of his famous stubbornness, huh? Would anyone else behave the way Claes did when airport security told him he couldn’t fly with his pocketknife? He wouldn’t give it up to the security officer, whom he knew would keep the gorgeous little knife. Instead, he was determined to destroy it. Except… it was a strong little knife, a fine German one, and he almost missed his flight because it took him so long!
His love was travel, photography, and the study of ancient civilizations (art, monuments, and history). He spent fifty years taking magnificent photos in every corner of the globe. He was a lecturer in Sweden with a strong following and his appearances always drew an adoring crowd of fans. It was not a big financial reward since culture lectures are not exactly big money-makers, but he was re-booked over and over for the same venues, year after year.
Bambi: Let’s not forget his love of tree-killing! Has any man felled more trees than Claes has? I was awed when I watched him single-handedly take down a huge mesquite in a tricky position at our Vegas house. But it was nothing compared to seeing him waving in the wind at the top of a giant fir on his country house property—a man with a fear of heights, yet! Over the years, I’ve watched his mountain of tree roots grow.
Oh, we did so much together. We gardened, we went on petroglyph-seeking road trips, we cooked. He taught me to make a killer Jansson’s frestelse. We made flädersaft together with the most old-fashioned tools.
All his friends will remember Claes for two things. His kindness and his desire to help. For many years he worked in human resources and it is amazing how many old friends have now come forward and expressed sorrow over Claes’s passing, always commenting on how much he helped them both professionally and with private trauma and complexities. He was a sensitive soul who wished well for others and always extended himself to others and their need for support.
When we were quite young, maybe about 12 years old, he wrote on a door to a tool shed that I had, “Claes is kind.”
I guess you could characterize Claes with those words—Claes is kind. I believe his friends will all remember Claes first and foremost as a kind and funny guy who passed away much too early.
Do you agree?
Handicap stall in ladies rooms
90% of the times I bypass a long line at a ladies’ room, I find an unused, available, extra-wide, “accessible” cubicle. Trained by parking spaces, women think those toilet stalls are reserved for handicapped women. No ladies—they’re not!
Disabled women have a right to an accessible toilet, but not necessarily without waiting their turn. In an airport, we all expect to wait.
Handicap stall use
So I use the handicap stall. Yes, I’m cutting the line. I could suggest that the first woman waiting use the empty stall, but she has already decided to avoid it. And then I’d return to the end of an even longer line, which grew while I was inside trying to make things happen. And while I’m way back in the line, how do I know everyone ahead of me will continue to make use of the accessible stall?
So I use it. And from then on, at least for a while, the line moves quicker. I get an advantage, but everyone else in the line also benefits.
They’re Ravin’
For all the entertainment bookers and speaker bureau agents who make our comedy shows and anti-theft keynotes possible:
They’re Ravin’
ONCE UPON a midnight dreary,
agents pondered, late and leery,
Over many a quaint and curious video that bored,
While they nodded, nearly napping,
suddenly there came a tapping,
As of people wildly clapping, clapping for a show adored.
“‘Tis Bob Arno,” the agents uttered,
“whom the audience adored—
‘Tis their ravin’. He has scored!”
AH, DISTINCTLY they remember
many events throughout November
And all the clients in September who saw the show and then were floored.
Suddenly they knew tomorrow
they’d book Bob Arno without sorrow,
Book him as an evening star (though star’s a term they all abhorred).
Ask Bob-the-maven in his haven:
your fee and rider—can we afford?
Quoth the maven, “Even more!”
“BAH HUMBUG,” Bob said winking “Wishes—
best for the New Year, I implore,
And to a prosperous year together, and a symbiotical rapport,
Happy New Year, says Bob Arno,
Quoth the ravers: “Give us more!”
Happy holidays
How to kill scorpions
You may want to know how to kill scorpions if you find them in your house, as I do. Or maybe not. I am not bugphobic, though I do prefer that multilegged creatures remain in their own territory—outdoors—and stay out of my house. But these things—well, my skin gets clammy just thinking about these prehistoric-looking monsters.
Alas, I come across a scorpion intruder once or twice each month. I cannot allow them to stay. Neither can I capture and release, as I do with spiders. They must die. Sincere apologies if you’re a scorpion-as-pet aficionado. (But why?)
Though you can’t tell in the picture, the creature above blends into my stone floor. Here it is, injured, with an oozing wound on its back after a traditional slap with a slipper before I knew better. I went away a little shaken, this being my first encounter with a scorpion. When I returned, it was gone! It turned up three days later in my bedroom, expired.
How to kill scorpions
You can’t always just smash a rogue scorpion with a shoe. They get into corners and cracks and hard to reach places. With their hard exoskeletons, they’re impossible to smash on carpet. And who wants scorpion guts all over the place? My sister devised this foolproof method to kill scorpions. Necessity is the mother of invention, right?
Wrap tape around a broom, sticky side out. Make sure it’s secure. Now whack your intruder—the scorpion—and watch it stick, immobilized. It may wave its ugly tail a bit, or try to signal a truce with a pedipalp; but it’s not going anywhere. Fear not tight corners, door jambs, awkward spaces. The flexible broom bristles perform well in all instances. Bonus: distance between you and the arachnid.
At this point, all you need is another length of tape. Sandwich the critter, slide the tape off the broom, and get rid of the evidence.
The weakness in this method is that you have to leave the scorpion to go make the scorpion-killer-broom. However, you never want to take your eyes off a scorpion in the house. If you come back and it’s gone, you might not sleep for a week. My sister’s solution: She kept two scorpion-killer brooms ready to go, in opposite ends of her house.
Eventually, my sister had her house scorpion-proofed. Expensive, but it worked. All vents, outlets, light-switches, and other openings were screened on the inside (behind the wall). Pocket doors were sealed—made permanently open or closed. I don’t know what other physical barriers were installed, but she never saw another scorpion.
For now, I’m sticking with the scorpion-killer broom. Good luck!
Outrageous excuse delays return of found lost luggage
“We can’t export your found lost-luggage because it contains an artificial hand which requires the permission of the ministry of health.”
I’m starting with the punchline of our recent Egypt Air debacle. “Shall we retain the artificial hand and release your bag?”
Lost luggage
We’d flown to Cairo and on to Hurghada, where only two of our bags made it. The lost case contained our stage props, including the gypsy costume you see in the photos. I wear a doll in a sling, which appears to be supported by what is actually a fake arm. The arm is sewn to the doll.
Apparently Egypt’s ministry of health was not concerned about exporting an artificial child.
The missing prop bag was still in Cairo, Egypt Air officials said, and would arrive on the next flight to Hurghada. So next morning, we made the hour-long trip back to the airport and—of course—no luggage.
Promises… delays…. Finally, the bag arrived in Hurghada. A driver was sent to pick it up. It took too long though. By then we were down to the wire. The driver, finally on his way back with the bag, gave his ETA as 20 minutes. But we were forced to move on. We could not wait. After all, we’d come to perform and the show must go on. Props or no props.
The suitcase was passed to DHL, who was to ship it to Dubai, the next stop on our Middle East tour.
“We need a detailed list of what the case contains,” DHL now requested. Our exhaustive reply included “Fake female arm with jewelry and sleeve (stage prop).”
DHL piddled around with lazy, ineffective emails and before they were ready to ship, we’d left Dubai, too. It was an unfunny comedy of errors, and we were beginning to wonder if we’d ever see our bag again. Instructions were revised: DHL must now ship the bag to the U.S.
We were already incredulous over this real-life display of inefficiency–and then the punchline came. We figure someone was fishing for baksheesh. “After inspection, we found item like artificial hand. We can’t export artificial hand.”
OMG! Seriously? Are we supposed to offer a bribe, or what? Was this extortion? Was Egypt accusing us of an illegal arms export?
I wrote back indignant: “This is NOT an artificial hand, it is a hollow PLASTIC PROP for our show!” I pointed out that the “fake female arm” was number 22 on the proforma invoice I had submitted, and attached a photo of myself with the artificial hand holding the artificial child.
And that was it. The bag showed up at our house the day after we returned home.
More lost luggage
But that’s not all. We flew home on Qatar Airways. We checked our three bags to our final U.S. destination. Upon landing in Houston, we claimed our three bags, took them through customs, and re-checked them for our US Airways flight. All three went missing!
Two days later, we had them back. So I’m not complaining. Just reporting an extreme travel farce. Travel is glamourous!