Police, security, challenge photographers despite public right

Airport security checkpoint

Is it legal to take photos at airport security checkpoints, or not?

Occasionally I’ll politely ask a TSA officer if I may take a picture. Usually, they say no. You know, “for security reasons.”

But not always. A few times they’ve said yes, but don’t take pictures of the X-ray machines. That always leaves me a little puzzled: which X-ray machines? Which part of them? But the TSOs didn’t seem to care and left me unsupervised.

Turns out that many police and security officers, TSA included, aren’t exactly aware of what’s allowed and what isn’t. Believing photography is prohibited, or erring on the “side of security,” or just exercising their authority, no photos is the default reaction.

Heathrow security checkpoint

And many of us, meek and obedient citizens that we are, we accept that. Or we choose not to challenge the uniform. We don’t know what’s legal and what isn’t, either. We tend to have, in the back of our minds, that it’s illegal to photograph bridges, airports, even police officers.

But yes, it is perfectly legal to take pictures at TSA checkpoints, with a few minor limitations (not the X-ray monitors, not if you interfere with the screening process). You can even videotape if you like—yes, you can film the officers, too. You might be challenged. You might be delayed by the officers. You might even miss your flight.

In fact, pretty much anything can be legally photographed from a public place (again, with a few exceptions), including crimes in progress, police officers, federal buildings, the New York subway, and security checkpoints. Yep, if you can see it, you can shoot it. Pretty much. I’m talking strictly about the U.S. here.

The Washington Post’s interesting July 26 article, Freedom of photography: Police, security often clamp down despite public right reports that photographers are challenging unwarranted restrictions and posting disallowed photos online (usually after being forced to delete them, then recovering them).

…rules don’t always filter down to police officers and security guards who continue to restrict photographers, often citing authority they don’t have. Almost nine years after the terrorist attacks, which ratcheted up security at government properties and transportation hubs, anyone photographing federal buildings, bridges, trains or airports runs the risk of being seen as a potential terrorist.

Portland Oregon attorney Bert P. Krages II has posted a useful, printable document, The Photographer’s Right: Your Rights and Remedies When Stopped or Confronted for Photography, which should be in every photographer’s camera bag. On his website, Mr. Krages says:

The right to take photographs in the United States is being challenged more than ever. People are being stopped, harassed, and even intimidated into handing over their personal property simply because they were taking photographs of subjects that made other people uncomfortable. Recent examples have included photographing industrial plants, bridges, buildings, trains, and bus stations. For the most part, attempts to restrict photography are based on misguided fears about the supposed dangers that unrestricted photography presents to society.

TSA checkpoint

This issue is pertinent to Bob and me in our thiefhunting exploits. We often feel on thin ice when shooting thieves in the wild, especially abroad. And perhaps sometimes we are. We’ve been challenged and chastised many times. Once we had a videotape seized, but we’d seen it coming and swapped the tape for a blank, pocketing the valuable footage we’d just shot.

I was admonished, not too long ago, for taking a few shots of a pair of armed and uniformed police officers drinking whiskey at an airport bar. Okay, it was in Trieste, Italy, not in the U.S.; I have no idea what my legal rights were. The officers leisurely sauntered over, after they’d finished their drinks, and said no photos. Okay. Then they left. Much later, when I left, they made a beeline for me and made me delete the photos. Had they been lying in wait? Anyway, I couldn’t recover the images.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Pickpocket statistics

Pickpocket statistics

You want pickpocket statistics? How prevalent is pickpocketing? How many thefts occur in one day in New York, or Rome, or St. Petersburg, Russia? Or at the Rose Bowl Parade, or the World Cup? How many thefts are actually reported? Raise your hand if you think you lost your wallet or phone.

If your wallet is suddenly just—gone!—does your pride make you say that you must have lost it (because no one could steal from me!)? Or does your vanity tell you that it must have been stolen (because I never lose things!)? Is it your nature to accept responsibility or assign blame? On which list should your missing wallet be placed? Lost or stolen?

Pickpockets are an enigmatic breed. Most are never seen or felt by their victims—or anyone else. Mystery men and women (and boys and girls) moving freely among us, they’re as good as invisible. So how can they be quantified?

How many thefts does each commit in a day? How many attempts that fail? How many successes that must be reversed, by handing back the loot or dropping it on the ground when accused?

What exactly is pickpocketing, anyway?

…Fingers stealthily extract a wallet from a man’s pocket.
…They reach into a woman’s purse for hers.
…It’s demanded “for examination” by a pseudo-cop.
…They take only cash from a wallet.
…A watch is ripped off your wrist.
…A phone is lifted from a restaurant table, right under your nose.
…A woman’s purse is taken from under her chair at a cafe.
…It’s snatched from her shoulder on the street.
…It’s slit with a razor in broad daylight.
…A gold chain is yanked from your neck.
…A backpack is taken from an airport luggage cart.
…A briefcase from the ground at your feet.
…Cash or jewelry is taken from your bag in the airplane overhead bin.

Pickpocket statistics

Do all of these count? How do police reports define them? Larceny? Robbery? Lost property? Do the police reports further break them down into pickpocketing verses bag snatching verses mugging?

I’m often asked for actual statistics. Occasionally, I half-heartedly go looking for some. I’ve learned that this ambiguous crime is not uniformly classified and, of course, not uniformly reported at all.

Pickpocketing is a phantom crime. In many cases, only the perp knows the deed was done. There are no witnesses or evidence; no dead body or weapon—just the lack of some personal property which—you know—could have been misplaced.

To most police except the passionate few, pickpocketing is “petty;” too insignificant for them to take seriously. It’s more paperwork than they want to bother with, especially at the end of their shifts. They throw up their hands. They blow air. And now, it seems, they “downgrade” police reports, chalking up reported thefts to lost-property.

The news is scandalous over at New York’s JFK Airport, where the Port Authority Police Department is allegedly fudging reports:

When laptops and suitcases are reported stolen by travelers, officers are routinely ordered to downgrade the incidents from thefts to merely lost luggage—to keep the airport’s crime stats down and their bosses looking good, sources told the Post.

High theft numbers make people feel unsafe and make the police departments look bad. City administrators want to seem as if they’ve cleaned up crime. But high numbers also help get budget increases for additional personnel. Numbers can be tweaked to fit the day’s whim. It’s all political and arbitrary and very fuzzy. Pickpocket statistics are amorphous.

The New York Post reporter describes the police report filed by a pickpocketing victim:

Kaya Tileu, 26, a resident of the Upper East Side who works on Wall Street, filed a theft report Feb. 22 alleging that his $200 wallet, $300 in cash and credit cards were swiped from inside a JFK McDonald’s.
The original paperwork listed Tileu as a grand-larceny victim. But a Post-it note attached to his police report advised the cop who filed it, “This is a lost property.—Capt.”

Pickpocket opens bag; pickpocket statistics

Police aren’t counting reported thefts? I didn’t even consider this possibility when I extrapolated the numbers for Barcelona and came up with a whopping “6,000 thefts per day on Barcelona visitors.” I took the police at their word when they reported 115,055 pickpocketings and bag snatches in a recent 12-month period. I started with that number—I didn’t say but wait, let’s increase it to include the victim reports they’re not counting…

In my book, Travel Advisory: How to Avoid Thefts, Cons, and Street Scams, I wrote of the impossibility of compiling pickpocket statistics:

Of the pickpocket incidents reported, most, according to a New York cop on the pickpocket detail who wishes to remain unnamed, fall into the “lost property” category. “They don’t even realize they’ve been pickpocketed,” he said. “They think they just lost it.” Incidents reported as thefts are lumped under one of several legal descriptions. Larceny is the unlawful taking of property from the possession of a person, and includes pickpocketing, purse-snatching, shoplifting, bike theft, and theft from cars. Robbery is the same but involves the use or threat of force. The theft of a purse or wallet, therefore, may fall into either of these categories, and usually cannot be extracted for statistical purposes. Similarly, the figures collected under larceny or robbery include offenses this book does not specifically address; shoplifting, for example.

For many reasons, victims don’t always report thefts. Hotels and theme parks and other venues actively discourage them from filing police reports, and incident rates are suppressed. It’s bad publicity for Paradise. It’s terrible for pickpocket statistics. Pickpocketry may be a dirty little secret, but Bob and I know that this petty theft, collectively, is huge.

So give it to me already: Pickpocket Statistics

Yeah. Sorry. Here’s my big conclusion: Catch-22. As long as pickpocketry is considered petty, no one will bother collecting data. And as long as there are no large numbers, the crime will continue to be considered petty. Petty crime—who cares? Even actually reported incidents, which we know are only some fraction of a larger number, will continue to be lumped into disparate broad legal categories, unextractable. Who will expend resources on an element that can’t be counted, a scourge that can’t be seen? Like a virus, pickpockets will continue to lurk invisibly, impossible to eradicate, wreaking their havoc.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Coffee on the road

Go ahead—laugh.
I did.

Is there a more phallic kitchen tool on the planet? Or one more ridiculous?

You should see the thing in action! This is an espresso-maker for the coffee-obsessed traveler. To work it, you grab the black “head” and pump vigorously. I am not kidding.

Of course, first you need a source of boiling water, which sort of spoils its promise of convenience. You can’t just pull to the side of an endless desert road and pump out a shot of espresso; or whip one up on a beach blanket. But in a hotel room equipped with a water boiler, it makes a passable coffee with a nice crema. You need to carry around the coffee, sugar, and the right cups, too. Maybe even a grinder. It’s not my idea of convenient. For all its trouble and the extra stuff that must be carried, it’s not, in my opinion, trip-worthy.

But it sure is amusing to watch a man operate it. I don’t mind drinking the coffee, either.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

“CYA” theft warnings

Luggage left unattended in a lobby
Luggage left unattended in a lobby
Luggage left unattended in a lobby

In my previous post on theft from lobbies, I reported that the Hertz office had a sign on its door warning that thieves worked the interior of the office. The fact that the door was propped open, making the alert invisible or unnoticeable (and potentially letting the thieves in) may or may not cancel Hertz’s effort at due diligence.

I just found a story called Plan B for Spain (because it linked to Thiefhunters in Paradise), which cutely describes a brazen theft from an occupied rental car in Barcelona. The account relates a similar “CYA” warning of bag theft at the rental counter. However, the warning is meant to be found only once the renter is in the car, long after his exposure to that risk of theft. What’s the point? We-told-you-so? Victims must fume when they finally get into their car, minus a bag or two, and find that warning.

In his story, Peter Zingg wrote: “The first thing I noticed when getting into the car was a small notice placed on the dashboard (Europcar’s form E-20919) proclaiming in four languages:

ATTENTION

Organised gangs who rob rental vehicle users have been reported in the area.  The most usual ways they act are:
Stealing luggage at the counter while the documents are being prepared and/or in the parking lots while loading or unloading luggage from the vehicle.  PLEASE WATCH YOUR LUGGAGE AT ALL TIMES.

Puncturing the vehicle tyre. They then tell the driver from another car.  When the driver stops, they “kindly” offer help to change the wheel and tack advantage to steal your belongings. PLEASE DO NOT ACCEPT HELP IF IT IS NOT FROM THE POLICE OR CIVIL GUARD AND DO NOT STOP UNTIL YOU REACH A PETROL STATION OR POLICE STATION.

Do not leave or hand over the keys to your vehicle at any time, as there are cases of thieves ransacking houses or apartments and taking the keys and the vehicle and people passing themselves off as rental company employees and asking you for the vehicle keys.  Remember that you remain responsible for the car and its keys until Europcar has taken reception of these.  PLEASE KEEP THE VEHICLE KEYS WITH YOU AT ALL TIMES. KEEP THEM IN YOUR HOLDAY HOME’S SAFE WHEN YOU ARE OUT OR AT NIGHT AND DO NOT HAND THE KEYS OVER TO ANY PERSONS, EVEN IF THEY CLAIM TO BE AN EMPLOYEE.  RETURN THE KEYS TO THE CAR HIRE OFFICE.

“CYA” warnings are meant to protect the company, not its customers. If corporations could sleep, would they be able to?

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Lobby luggage theft

Luggage left in lobby

Purses and backpacks go missing at the worst times. Like, when they’re filled with cash, passports, cameras, medications, travel documents, and laptops. Like, when you’re far from home.

Last month, Ron and Sharon Dasil were renting a car in Barcelona. Very experienced savvy travelers, they took all the precautions. Sharon sat with their four suitcases and two backpacks while Ron stood at the counter in the tiny Hertz office near Sants train station. After resisting up-selling efforts by persistent employees, Ron finished the paperwork and asked for driving directions. To make notes, Sharon joined him at the counter for three minutes, max. When she returned to her chair, her backpack was gone.

The office was only about a 12-foot square; the two employees faced out toward the door. When Sharon exclaimed that her bag was gone, one of the employees took a few steps to the door and closed it, pointing to a sign that the Dasils had not seen: “guard your stuff, thieves are around,” or something to that effect.

A backpack ignored in a hotel lobby

Had someone been watching from outside, waiting for the office’s only customers to turn their backs? Was it pure flukey timing? In such a small space, why hadn’t the employees noticed the arrival of a new person? Wouldn’t they greet a potential customer? If thieves are around, why was the door propped open?

These are questions the couple is asking the police and the Hertz headquarters. They also wonder if there was some complicity or collusion between the Hertz agents and the thief. “One of them bent under the counter for a while. He could have been texting someone,” Sharon worried.

Luggage left in hotel lobby
The four men who own the luggage at left are far out of sight at the front desk.

At about the same time, Paul Hines was checking into the Holiday Inn Kensington Forum Hotel on Cromwell Road in London. He and his wife piled their luggage next to some chairs in the lobby, with their backpack on top. Mrs. Hines sat with the bags while Mr. Hines checked in. Mrs. Hines was briefly distracted when she noticed a man in the lobby with his fly open. That was all it took. The backpack was gone.

Purse left unattended in hotel lobby
This gaping open purse was ignored for more than ten minutes while its owner checked in.

Who was the man with the open fly? An intentional distraction? Or just a staff member or hapless guest? Holiday Inn staff claimed to have the theft on video, but wouldn’t reveal much else to the Hines’s. Neither were they very helpful after the incident. They marked the location of the police station on a map, but didn’t get a taxi for Mr. Hines, who had no cash for a cab. He walked there and back again in the rain.

Both the Dasils and the Hines’s lost a lot in their backpacks. Both couples spent considerable holiday time filing reports, canceling credit cards, replacing passports, etc. While the Dasils, frequent travelers, took care of the theft business then got back to their adventure, Mr. Hines still seemed angry and frustrated several days later, when I spoke with him.

A bag completely out of its owner's site in a hotel lobby.
He could have put his bag anywhere. He put it behind his chair; not only out of his sight, but out of his companions' sight, too.

Now you see it, now you don’t. We all know to guard our stuff, but it’s worth remembering how quickly these thefts happen, and how frequently. The opportunist thief is lurking, waiting for you to drop your guard. The strategist thief turns your head himself, with some devious distraction or other.

Lobby employees don’t know whose luggage is whose. They don’t know every guest or customer. They are not luggage guards—not even the doormen are.

How exactly are purses and backpacks stolen, right out in the open? The technique usually involves a sport coat or jacket. We know some thieves who use an empty garment bag. The thief simply drapes the cover over the object of his desire and walks off with the goodies hidden underneath—often barely breaking stride. Bob Arno has done this many times on television.

I’ve heard about a hundred too many stories like these. Now I’m calling on you, readers, to help put an end to lobby theft. Watch your stuff. Keep a hand on the heap, or some other body contact with your bags.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel lobby luggage theft #2

Lobby backpack

The scene: a hotel lobby, late morning.

Guests sit with their luggage, waiting for rides. Some are waiting to check in.

A man walks quickly through the lobby. He doesn’t notice when his wallet drops to the floor. A guest sees the wallet fall, runs over to pick it up, and chases after the man to return it.

Nice distraction, isn’t it?
On returning, the guest’s backpack is gone.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel oddity #11

motion detector in hotel room.

What could be the purpose of a motion-detector inside a hotel room? Is this a new trend?

This one, in our room at the new Mandarin Oriental in Barcelona, blinked madly whenever we moved. It was a little creepy. I looked around for a hidden video camera.

When I asked reception staff, they explained that the motion sensor allowed them to determine occupancy in case of an emergency. This didn’t make sense to me; an occupant could be incapacitated, overcome by smoke in a fire, for example, or knocked unconscious in an earthquake.

I wrote the hotel, and its Director of Engineering & Loss Prevention replied promptly:

The motion sensor is part of the Inncom-Clipsal guestroom comfort system.
When the guest leaves the guestroom after 20 minutes inactivity the system goes to lighting off and A/C to set point.
When the guest enter in the guestroom the motion sensor activates all lighting memory scenario and A/C to last selected temperature.

That makes sense. And it explains my earlier post, too. In fact, I received two interesting explanations simultaneously. The Mandarin Oriental’s, and a comment from Tom. Tom has a different theory, but added “you’d probably hear claims of being able to report occupancy to firefighters, emergency responders, etc.” Which is exactly what I first heard.

Until they become commonplace (if they do), it’s probably not a bad idea for hotels using these gizmos to post a little note in the room explaining the purpose of them, given the intrusive sense of spying the observant but uninformed guest might feel. On the other hand, the proliferation of notes and commandments in hotel rooms has been irritating me lately. “Watch your step,” “test water temperature,” “towels on the floor,” even pictures of items not to be flushed.

The Mandarin Oriental in Barcelona is a spiffy joint, I might add, in an excellent location.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Hotel Oddity #10

A thin

What is this? Anyone have a clue? It was mounted on the inside of our Westin Hotel room door.

I know, I could have asked hotel management. But you know—you check in late, catch an early flight the next morning… There’s not always time to satisfy curiosity.

A thing mounted beside a hotel room door.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

Theft in South Africa

A tour of the muti market, where witchdoctors sell traditional medicine.
A tour of the muti market, where witchdoctors sell traditional medicine.

South Africa—It was somewhat of a shock to find nothing but white lines on asphalt in the place we knew we left a van. We couldn’t help but wonder whether our minds were slipping and the van stood undisturbed in a forgotten location. But there it wasn’t, high noon and sixty feet from the entrance of Rustenburg’s busiest supermarket. We stood two and a half hours, groceries dripping and spoiling, staring morosely at our empty parking space as we waited for the South African Police. They never bothered to show up.

So the van was stolen; we shouldn’t have been surprised. We’d read in the local papers how often these vehicles disappear into the taxi trade, and our own experience had provided us with enough warnings. Once we’d returned from an hour in a Johannesburg mall to find the ignition busted by a would-be thief who’d easily entered the vehicle but couldn’t get it started, presumably due to the special electronic safety key system with which the van was equipped. Weeks later in the same parking lot a less-skilled perpetrator was foiled, ruining only the door lock. Then, the week before Christmas, we were jabbed by the foul fingers of crime in a more personal manner.

Winding up a long stay in South Africa, we had packed a few boxes to mail home. The year had seen a natural accumulation of files, notes, photos, and clothing purchased to shield us from a winter for which we were ill-prepared. Though we weren’t sending anything of major value, we were distressed to learn that it wasn’t possible to insure any mail to the U.S. We never completely trust international mail, especially in nations rife with poverty. In addition to sloppy and careless handling, we worry about stamp-stealing, prevalent in many parts of Africa. Postal workers are known to steam stamps off envelopes, discard the letters, and earn pennies for the stamps. But as we couldn’t justify sending everything air cargo, we packed up four twenty-pound boxes of a year’s slough.

In Rustenburg, an hour’s drive from where we lived, we rushed to the post office, as we knew it closed for lunch at one. We parked at the busy entrance, directly in front of the public telephones. I waited in the van with the parcels while Bob went to buy tape for a final touch on the labels. I was engrossed in Newsweek when a sullen man materialized at my open window. He asked where some street or shop was; I couldn’t quite understand, as he spoke in the submissive, barely audible mumble so many South Africans used. I asked him several times to repeat himself—we were always so sensitive about being friendly and courteous to everyone there.

A couple of (former?) thieves describe the powers of the bark and animal-part medicines.
A couple of (former?) thieves describe the powers of the bark and animal-part medicines.

Meanwhile, a second man appeared at the open driver’s side window and asked another unintelligible question. With a stranger on either side of me, open windows, keys dangling in the ignition, I felt frighteningly vulnerable. I casually lowered a hand to my bag and shoved my watch wrist down and out of sight, trying to look at both men at once while politely saying I don’t know, sorry, no. I was definitely nervous.

Both the lost souls wandered innocently away in seemingly separate directions and Bob returned with his purchase. Being an unpredictable land, the post office closed at 12:30, not 1:00 that day, so we missed it after all, and only by two minutes. While we taped labels, I told Bob what had happened, and we discussed how close we’d come to being ripped off.

We locked and left the van, and walked to our usual lunch place two blocks away, grumbling about what a shame it was that we had to suspect people who are most likely decent and honest. We did feel certain we were almost robbed, even though the gentlemen merely asked for directions. Did they appear shady? By our cultural standards, yes. But in South Africa, the downcast eyes, low mumbled speech, and meek stance seem to be the product of generations of oppression and domination, if not their own aboriginal behavior. As we analyzed the origin of the character traits, we felt guilty. Were we prejudiced, or merely wise?

Bathe with this stuff and you'll become invisible to police, we're told.
Bathe with this stuff and you'll become invisible to police, we're told.

Not wise. We returned forty minutes later to find only one of our four boxes left in the locked-tight van. Yes, in retrospect, leaving the boxes in the unattended van was stupid. We should have known. But in broad daylight, on a crowded street, right in front of a government building—who would think they’d have the nerve? We half-expected to lose a box or two in the mailing, but not before the mailing.
Of course none of the people at the telephones or waiting for the post office to reopen saw anything. Off we went to the police station, where officers assured us we’d never see our things again. Our clothing would be put to good use and our files, photos, and books would most likely fuel an evening’s cooking fire.

We’d had the privilege of using a borrowed van for weekly treks into town from where we lived in the bush. Careful and conscientious, we treated the van as if it were our own; that is, we parked it in the busiest, closest, and best-lit places, and always ensured it was locked securely. Despite this, the statistics were shocking. In 45 weeks we borrowed the van about 40 times, almost once a week. With our four occurrences, we were victimized ten percent of the times we drove. This would translate to 36 times a year, an intolerable figure, if we had driven every day, as we do at home.

We were not virginal victims. In California, our house had been robbed, our car stereo stolen, and an illegal alien once tried to get into my bedroom window while I was home alone. In the latter case, the police arrived swiftly, apprehended the creep and, before my eyes, dispossessed him of a knife, a screwdriver, and a few hundred pornographic pictures. But these three affronts were spread over seven years and, until South Africa, comprised our entire experience as victims of crime.

With the frequency of our South African incidents, it became difficult to give the benefit of the doubt to the average man on the street, the man who wouldn’t meet our gaze and mumbled incoherently into the ground. Of course it could be argued that our logic was flawed, that there was no proof who our thieves were. True. But aren’t we all susceptible to hunches and assumptions that grow from experience? We tend to generalize, to the detriment of many, and judge a whole by its most visible parts. The people who indulge in violence and crime poison our perception of the group.

Johannesburg children
Johannesburg children

Bob and I left that country with a unique South African souvenir tucked safely away, an unfortunate byproduct of the chronic crime we experienced there. Not rare but valuable, we took away a useful and lasting kernel of cynicism, planted by thieves. As we continue living the lives of expatriates, and even in our own country, we’re more suspicious of and aloof to everyone who approaches us.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams

Chapter Three: Getting There—With all your Marbles

© Copyright 2008-2010 Bambi Vincent. All rights reserved.

For more on alternative souvenirs, listen to the Tiger Lillies’ song in this post.

Hotel Oddity #9

Plugged tub

Baguettes

Holiday Inn Bastille

I don’t think a plugged-up hotel bathtub or sink is terribly odd. The number of them we run into though, is. Why doesn’t housekeeping discover them? Shouldn’t they realize that a slow or stopped-up drain needs fixing before a guest arrives? This was the only flaw in our otherwise excellent Paris hotel. It was fixed right away.

Breakfast, I might add, was superb. Shall I name the place? Why not. It was the Holiday Inn Bastille—the joint beside the sex shop.

TV remotes with low or dead batteries, and missing lightbulbs, fall into the same category as slow drains. We run into these as well. Little irritations when you’ve traveled far, maybe checked in late, or early after an overnight flight. Sloppy. Shouldn’t happen in a decent hotel.

© Copyright 2008-2010 Bambi Vincent. All rights reserved.