Watch-theft in Stockholm is drastically increasing. Most seem to be targeted and well-planned. Social media may be a research tool for the thieves.
Continue readingWatch-theft in Stockholm
Tripadvisor’s tricky review algorithm
TripAdvisor rejected my review of a B&B in the south of Italy. I shouldn’t have cared, but I did. I had taken the time to advise other travelers about a property that fraudulently promises attributes it does not have or offer. My review of Residenza il Barone in Tropea, Italy, is now posted on this blog almost exactly as uploaded to TripAdvisor, with photos. It’s also posted in a popup here on Hotels.com, the platform on which I booked our stay.
Why won’t TripAdvisor post my review?
Yes, I do care. I want to know what is objectionable about my review. What invalidates it? The replies I have received from TripAdvisor are a baffling series of robot responses that have nothing to do with my review.
We cannot publish your contribution as it does not meet our review guidelines. Please only provide reviews based on substantial experiences you’ve had while traveling and be sure to include enough detail in your review that other travelers will find your advice helpful.
TripAdvisor, July 23, 2019
Wait. I stayed three nights in this place! I wrote substantial things about it! Before I realized I was communicating with AI (artificial intelligence; or artificial idiot), I wrote asking:
Why should Residenza il Barone be allowed to falsely advertise and book an accommodation on TripAdvisor? They claim, but do not have:
Thiefhunter to TripAdvisor, July 23, 2019
• A balcony.
• Air conditioning
• Toiletries.
Then, after another series of nonsensical emails about departments and forwarding and… just look at these, all in different emails:
- “Your request to TripAdvisor has been received…”
- “You replied to a TripAdvisor address that does not accept incoming e-mail…”
- “Please confirm that your received an email from TripAdvisor confirming you that you successfully submitted a review…”
- “We are unable to locate the review in question…
- “We are not exactly sure which review you are pertaining to…”
Let’s click View Deal.
I finally got more emails that vaguely attempted actual reasons; however, they do not pertain to my situation:
- “We do not allow reviews containing second-hand information, rumors, or quotations from other sources. For this reason, we regret to inform you that your review cannot be published at this time…”
- “We do not post reviews that is not first hand experience…”
To select my hotel in Tropea, Italy, I researched on TripAdvisor. When I found Residenza il Barone, I clicked the View Deal link. I was transported to Hotels.com, which offered only an “apartment” and listed its attributes, including balcony, bidet, air conditioning, breakfast available, and free toiletries. Residenza il Barone is a B&B; it was not clear to me that I was being shown a property that is not, in fact, a B&B.
I booked the “apartment,” understanding that it was in a separate building. However, it did not have a balcony, functioning air conditioning, bidet, breakfast, or toiletries (not even a bar of soap).
Whyyyyyyy should I care about this? The trip is over. We enjoyed Tropea, if not the accommodation. Yet, I continued to attempt contact with a responsible human at TripAdvisor. Finally, from TripAdvisor’s “content integrity department”:
We use an automated filtering system that pulls aside reviews that may require special attention or which are flagged as possibly violating our review guidelines. It appears that your review was flagged by this system because it doesn’t comply with our submission guidelines. As a result, I cannot publish your review — and because our process is proprietary to our business, unfortunately I can’t share any additional details about why your review was filtered.
TripAdvisor Content Integrity, August 1, 2019
TripAdvisor continued to shower me with emails containing useful and relevant (haha) reasons for the rejection of my review:
- “Your review does not meet the guidelines, with that being said, we cannot publish the review…”
- “In order to provide useful and relevant advice for travelers, we do not allow reviews containing second-hand information, rumors, or quotations from other sources…”
- “We do not allow reviews that do not detail a substantial personal experience. As your review does not include any first-hand experiences about the facilities or services of the establishment, we are unable to publish it at this time…”
Whaaaaat? In the end, TripAdvisor advised me that “Your case is being handled by our highly-specialized team…” and “I’m afraid I can’t share information about our investigation process or the automated filters which aid us”.
Needless to say, my frustration had built too much to drop this without learning what triggered the rejection. I tried a phone call. Even that resulted in irrelevant robotic replies. Perhaps I’ll get a call back from a supervisor. If so, I’ll update this report.
Finally, clarification!
Residenza il Barone’s apartment is above the restaurant umbrella, at top center, on the second and third floors.
An eleventh-hour phone call from a supervisor, an actual human one, shed some light. My review used the word apartment and I had put that word in quotation marks. That, believe it or not, was the whole problem.
Apparently, an accommodation called an “apartment” belongs in TripAdvisor’s “Vacation Rentals” section and is kicked out of the “Hotels” section. Obviously though, I want it attached to the hotel (or B&B) that sold me the apartment, in order to advise future travelers.
And, my use of quotation marks signified to the moderators (I say robots, they say humans) that my review includes hearsay.
The supervisor suggested that I resubmit my review simply describing it as a room. Hmmm, that’s tricky, considering that it is precisely the “apartment” that I mean to warn others about. I have tried. I submitted a review today without any quotation marks, and without the word “apartment” (except for one instance I missed!). We shall see if TripAdvisor accepts it. If so, I will link to it.
9/6/19 Update
I sanitized my review and submitted it four more times. (I had missed an instance of the word apartment in one, and some quotation marks in another. In my final submission, I took the content-integrity supervisor’s advice and moved a different paragraph to the top “to trick the filters.” This last one took several days longer than usual to be rejected but, sure enough, it was, for the same old reason:
We noticed that your review for Residenza il Barone may not be submitted to the correct listing on TripAdvisor. A review must relate directly to the business to which it is submitted.
I give up. Especially in light of today’s BBC article, TripAdvisor defends itself in fake reviews row. “…in the case of one hotel in Jordan, TripAdvisor subsequently removed 730 of its five-star reviews.” In other words, TripAdvisor let 730 fake reviews pass through its brilliant AI filters. What chance does my legitimate review have if TripAdvisor’s artificial intelligence determines that mine is fraudulent? “We have fraud detection tools that are far more sophisticated…” said a UK based TripAdvisor official. Clearly, TripAdvisor needs some human oversight with the ability to bypass its filters.
Residenza Il Barone in Tropea, Calabria, Italy. Watch out!
Don’t be fooled into booking the “apartment.”
Ahhh, Tropea! that’s what all the Italians said when they heard that beach town would be the last stop on our journey through the sole of Italy. So beautiful!
It sure is. So popular is Tropea that the B&B I wanted to stay in was fully booked six weeks before our visit. This is the story of a “sister property” switch, a mean step-sister that does not live up to her sterling siblings, and false claims made by the property owner. There’s also a TripAdvisor mystery, which I’ll save for another post.
Bottom line first: when you go to book a room at Residenza Il Barone in Tropea, don’t be fooled into booking the “apartment”, as I was. Let me tell you about the apartment. Its location is excellent, over a restaurant at Piazza Tre Fontane, a few blocks away from the advertised location. You unlock a heavy door and ascend 14 steep stairs. This brings you into a drab and charmless room with adequate furniture: a dining table and chairs, a sofa, and a sideboard. There’s a mini-kitchen, too, with fridge, sink, and stove.
Poor lighting: In all this space, there is ONE lightbulb. The lamp, hanging over the table, was barely enough for me to do my paperwork.
No Air conditioning: The apartment claims to have air conditioning. And yes, it had a portable unit on wheels standing in the room, with an extension cord nearby. (See my photo.) It was 85° (see photo), so we turned it on. Cool air came out the front; hot air came out the large exhaust hose, which was loose on the apartment floor—inside! We went to visit the owner, Roberto. Yes, he said, you have to open the door. So we stuck the wide exhaust hose out the door, leaving the tall door open a good six inches—through which came plenty of heat. In actuality: the apartment does NOT have functional air-conditioning.
No Balcony: The apartment claims to have a balcony. It does not. It has a four-inch ledge. (See photo.)
No toiletries: The apartment claims to have “free toiletries.” It does not. Not even a single bar of soap.
Climb up to bed: The bed is up a very narrow spiral staircase. (See photos.) There are 14 stairs, each 15” wide. If you are anything larger than slim, if you are elderly, if you have the slightest problem with stairs, you will not make it up. You cannot bring a suitcase upstairs. In fact, it’s difficult to carry anything up the tight stairs. Think about this if you usually get up during the night. The bathroom is downstairs.
Hot sleep: There is no air conditioning upstairs. (Not that there is any downstairs, either…)
No breakfast: This is not a B&B. There is no breakfast.
Residenza Il Barone gets consistently good reviews. Watch out if you are routed to this B&B’s apartment as an alternative. It’s not in the same league and is sold with false claims.
Even more strange is TripAdvisor’s response to my review. I’ll write about that next.
Locked bike stripped by thieves? Or…
The bike owner used a massive chain and hefty lock to secure his bike to a pole. He had a delivery to make at the nearby Terrific Tenements. He was only away for half an hour or so as he located the address, dashed up a couple of flights, and got a signature for his delivery.
When he returned, the front wheel of his bike was gone. In an iffier neighborhood, he’d have popped off the front wheel and run the chain through it to prevent just this scenario. Now he was stranded.
Angry at the thief and angrier at himself for his laxness, he pulled out his iPhone and requested an Uber. Four minutes. In New York City, that could mean twelve, with traffic, double parking, out-of-order stoplights. He watched the progress of his ride on the phone.
Wham! He was suddenly viciously shoved from behind. As he stumbled forward, his phone was ripped from his hand. He fell, landing on his face, barely aware that his pockets were rifled. He never saw the thieves. He didn’t hear them, or know how many there were.
His Uber arrived a few minutes later. He dragged himself up, bloodied and bruised, and hobbled to the car.
“What happened, man?”
“Thugs,” was all he could manage, “my phone’s gone. And my front wheel.” He patted his pockets and shuddered, emerging from his shock. “Uh, also my wallet and keys.”
“Aw, brutal, man. Here, catch the blood.” The driver thrust a wad of Dunkin Donuts napkins for the injured man’s scraped face and cut hand.
“Shit, they got my bike lock key. I can’t even take my bike. Or what’s left of it.” The biker stared up at the sky for a moment and blotted his face. The driver waited patiently.
“D’you have a wrench, by any chance?”
“Sure, man, I have a tool bag in the trunk.” The driver popped open the trunk and spilled out his tool collection.
The bike rider picked out a wrench, a couple of screwdrivers, and a set of Allen wrenches. He went to work on his bike, removing first the saddle and its post, then the pedals, chain, rear wheel, handlebars with cables and accessories, the fenders, the rear rack, the kickstand, the seat post, and the brakes. He put each piece of his bike into the trunk, finally wiping his hands on the Dunkin Donuts napkins.
“Maybe I can get another key and come back for the frame,” he said, “or maybe it’s not even worth it. I think I’m done with biking in this city.” He rubbed his face, the unbloodied side, submindful of the time he sped into the opening door of a parked car, shattering the bones in his face. “I’ll sell these parts. Better than letting the thieves get it all.”
…
Or, was the bike stripped by thieves?
Maybe thieves did get it all. I saw this bike, or what was left of it, in the Hell’s Kitchen area of New York City a couple weeks ago. It wasn’t the only bicycle remains I saw still locked to poles, but it was the cleanest.
Wonder about that writing on the sidewalk? It’s a quote from Bob Dylan’s Señor (Tales Of Yankee Power). Improperly punctuated (“where’s”), but has to make you wonder what else happened on this spot.
Hotel Oddity #53. Shower Temperature Gauge
Love this new shower temperature gauge in the Marriott Courtyard Central Park Hotel in New York City. It reflects the actual temperature of the water, not what you hope it to be.
The handheld sprayhead is quite nice, too. The bathroom was quite orange, including a whole wall you can see reflected in the sprayhead; but I like orange.
Speaking of reflecting… I had some challenges taking the photo. The first few were definitely NSFW. Too much nudity in the mirror-like finish of the hardware.
Idiot Scooter Scammers Busted in Faked Collision – watch!
Scooter scammers illustrated. This isn’t exactly new, but great to see scammers busted. Especially idiot scammers.
Watch the setup, the hit, the fall, the limp, the bust, and the cowardly hasty retreat.
Scippatori: Italy’s Famous Scooter Thieves Rob Savvy Traveler
Doug Nabhan, a lawyer in Richmond, Virginia, shared his experience:
It was 4pm in Naples’ central government plaza…
Two on a scooter.
Violently tackled from behind.
Stolen: my wallet and Rolex.
I am a very seasoned traveler having traveled to 80 countries, many of them dozens of times. I never go out with my big wallet holding my passport and I never travel with a real Rolex.
This time, in Naples, Italy [of all places! —ed.], I had violated both rules.
I had a real Rolex on because I had been in a business meeting in Rome and I had my big wallet because I was leaving to go back to Rome in the morning. I got up from a little pizza place and walked into the public square where all of municipal buildings are. It was broad daylight and there were army vehicles there.
I had walked only about ten yards from the restaurant when of course I heard a motorcycle coming and thought nothing of it. The next thing I knew he literally ran into me and knocked my feet out from under me. I landed on my face and hip. He grabbed my wallet and threw it to the guy on the bike and then wrestled my watch off. It happened in three for four seconds.
I went back to the Army vehicle where the officer would have seen it but for he was facing in the opposite direction. The officer was very kind and called the police who arrived in 30 seconds. The police were furious. They made some calls and had video of the incident in twenty minutes. I got to see it. The police were very impressive and I was convinced that if they found the guy they would beat him to death!
What really makes me mad is that I actually liked Naples and the people. Everyone thought I was crazy to like the place.
For a couple reasons I was lucky. Everything was insured and I did not get injured worse. I also had a solid gold crucifix on and a huge gold ring on.
This happened Easter weekend this year and I am still very jumpy. I’ve given it a lot of thought. The most important thing is simply not to have jewelry on that is expensive. Obviously they have spotters all over the place.
Why not dress some people like tourists with a wallet and a watch and set them up? Seems like an easy way to solve the crime wave.
Scippatori: Italy’s Famous Scooter Thieves
Oh yes, Doug was so lucky. Sometimes, scooter-theft victims die from their brutal attacks.
Doug had responded to my survey on pickpocket incidents. Yes, he did file a police report after his scooter-theft in Naples. [I haven’t compiled results yet, but the great majority of survey respondents did not file police reports.] An experienced traveler, Doug’s incident shook him so badly that even months later here he is visiting Thiefhunters in Paradise to learn about pickpockets and scippatori, Italy’s famous scooter thieves.
When Bob Arno and I first began our thiefhunting, we too, broke our rules, just like Doug did (and in Naples, of all places!). We were walking in Quartieri Spagnoli during siesta; I had a purse, Bob wore a real Rolex. The streets were deserted. We didn’t hear the silent Vespa that rolled up behind us with the motor off until two thieves jumped off and tackled Bob while the third started the engine. I hit one thug over the head with my lethal umbrella (broke the umbrella—not the head!) while Bob bellowed “POLICIA!” Luckily, the trio absconded with nothing. Even now, more than 20 years later, I still flinch and turn at the sound of a scooter.
Scippatori
Scippatori go for handbags, Rolexes, phones, and any valuables they can quickly snatch. Their speed, desperation, and brutality make them especially dangerous. As Doug concluded, the best defense is to avoid looking like an attractive target. Don’t wear jewelry. Don’t carry a purse. Don’t brandish a phone or camera. Don’t have anything grabbable.
Scippatori are currently flourishing in London, where they’re called “moped thieves.” The bandits maneuver their scooters and motorcycles right up onto sidewalks, sometimes in slow motion, snatch phones and handbags, then weave through traffic to make quick getaways.
Doug suggests a sting operation to solve pickpocketing and scooter theft in Naples. Something of the sort was set up by a German newspaper in, I think, the 90s. They had a journalist walk along a street with a handbag chained to himself (or herself). Predictably, the bait was taken! But the backseat scooter-rider-thief who snatched the chained bag was jerked off the fleeing machine, injured—and sued the paper!
In Naples, the thieves are mostly locals and mostly known to police. Pickpocket has long been just one common—almost acceptable—profession in Naples. Police there, when approached by a victim, usually just throw up their hands and blow a puff of air, as if it’s simply another tourist tax. It’s interesting to learn that the police and army officers were responsive to Doug. Maybe, finally, they’re ready to crack down on low-level criminals. Or maybe Doug found a particularly sympathetic officer. Pickpocketing and tourist theft is so embedded in the culture, I wonder if it can ever change.
I know what Doug means about liking Naples. The people are incredibly warm. Even the pickpockets: first they steal from us (a fake wallet) then invite us for coffee! I call it the City of Hugs and Thugs.
Read How to Steal a Rolex.
Read Where to Carry Valuables
Read about the Thieves of Naples
Read Revelations of a Rolex Thief
Read about Watch-Stealing
Read about The City of Hugs and Thugs
Watch the National Geographic documentary Pickpocket King about thiefhunters Bob Arno and Bambi Vincent, filmed in Naples with professional career pickpockets.
Read about Scooter snatch theft in London Now
London Scooter Snatch-Theft Skyrockets. Going? Read this!
In London, scooter snatch-theft is skyrocketing.
If you’re planning a visit there, you better read on. Simple awareness of this dangerous trending crime could save your skin and bones, besides your purse and phone.
Before I define the crime, listen: if you’re a tourist in London, you’re going to be in the danger zone. One street alone has had more than 240 scooter snatch-thefts. Tourists’ favorite areas are the thieves’ favorite areas.
London scooter snatch-theft
The crime: The bandits are usually two on a scooter, Vespa, moped, or motorbike. They’re often completely covered with jackets and full-head helmets. The victim is standing or walking along with a purse or bag—or most often the target is a mobile phone. The scooter speeds by and the backseat rider snatches the victim’s purse, or the phone right out of his/her hand. The scooter is extremely maneuverable so may even be driven slowly, up onto a sidewalk and right beside the target phone or bag.
The surprise: The scooters often come from behind. They ride onto pedestrian-only areas. The victim is just walking along, or even talking on his phone. There’s no warning.
The risk: The victim can be pulled to the ground, even dragged, as was Kirat Nandra, a 51 year-old woman whose ribs and hand were broken and who suffered a concussion when she was dragged by scooter snatch-thieves who grabbed her purse in September of 2017. She counts herself lucky that she wasn’t dragged into traffic.
Ms. Nandra’s experience is just one of many referenced in the BBC’s recent article, London’s moped crime hotspots revealed. I highly recommend this article to anyone planning a visit to London. The BBC reports 23,000 London scooter snatch thefts in 2017. 23,000!
That’s a three thousand percent increase over the 837 incidents in 2012, which already sounds high.
Police cite the proliferation of motorbike-type vehicles due to high car insurance rates, few parking places, and the increase in motorbike delivery services. People aren’t locking up their two-wheeled transportation machines and the theft of these provide thieves with more vehicles for scooter snatch-theft.
Police want locals to make their bikes theft-proof. Police want pedestrians to “be more aware of their surroundings.” That sounds like blame-transfer to me, but perhaps police can’t do more. The scooter snatch-theft bandits are completely covered so can’t be identified. Police are reluctant to pursue them in high-speed cycle chases through city streets.
But how are we to curtail use of our highly-desirable phones? We use them for everything out on the streets, not just voice calls. We look at maps and directions, bus and metro schedules, notes and address books. We take photos, we text. How can we “be more aware” while using such a Swiss army knife of a tool, an instrument that is basically an extension of our own hand?
If you’re going to London, you better be aware of the risk of scooter snatch-theft.
In the words of a London scooter snatch-theft driver
“We’re looking for people that are looking down, got their phones out, with their headphones in, in particular,” says a London scooter snatch-theft driver in the video below. “Anything that’s not securely wrapped around someone’s shoulder or someone’s back.” Walking with your phone out, “you’re asking for it,” he says. “The best people [to steal from] are the people that are standing up with their phones in their hand. We don’t even have to get off the bike, we just drive straight past, grab their phone and off we go.” Pointing out a pedestrian across the road, the disguised thief continues, “Very easy. I’ll maneuver him from behind. He’s not safe anywhere. As long as he’s distracted, that’s it. That’s all I need.”
Among his other advice (watch the video) he suggests that if you need to talk on your phone while on the street, put the phone away and use your earphones.
The drive-by thefts are widespread in London, but two districts are especially hard hit, as are several streets in particular. See the graphs and map tool in the linked article to learn the riskiest areas, but be on guard all across London. If possible, don’t carry a purse. Instead, keep valuables under your clothing in pouches or in pickpocket-proof underwear. Put away your phone when you’re not using it. Keep your ears tuned for the sound of scooters, and oil your neck for swift swiveling. Or… just try to stop walking when you use your phone on the street, back up against a building, and take a glance around. And if something is snatched, let it go.
Scooter snatch-theft isn’t new. It’s long been the M.O. of handbag and Rolex thieves in Naples, Italy. Unfortunately, it’s one of the more dangerous street crimes. If you’re going to London, read the mentioned above article and watch this video.
https://youtube.com/watch?v=5CgeTbJl31w%3Fversion%3D3%26rel%3D1%26showsearch%3D0%26showinfo%3D1%26iv_load_policy%3D1%26fs%3D1%26hl%3Den-US%26autohide%3D2%26wmode%3Dtransparent
6/6/18 Edit: How police are fighting moped theft crimes: Snatch squads to halt moped menace in London: police squads drag suspects from bikes in new tactic
6/10/18 Edit: Scooter snatch-theft perp had 13 mobile phones on him: Boy, 14, charged over seven moped robberies within one hour
Stolen phone selfies uploaded to victim’s cloud account
When Suzanne and Steve let their old dog out one recent April night, they were excited about their upcoming European vacation. They had arranged everything, they told me, for the trip, their house, and a sitter for the dog. They felt organized and eager. They let the dog back in and went to bed—unaware that the door hadn’t closed securely.
Suzanne arose early in the morning and in the kitchen, found her purse on the floor. Only mildly baffled, she figured it fell of the table. Until she turned and saw Steve’s wallet on the counter—empty. His wallet should have been in the bedroom, and it shouldn’t have been empty. Searching her purse, Suzanne found that her own wallet was missing, too.
“Steve!” she called. “Someone’s been in here!”
“Nah,” he said. They’d never had a break-in, not in their sleepy DeWitt retirement community, nor in their old blue collar neighborhood in Dearborn. They’d not even had a bicycle stolen. But it soon became clear that they’d had intruders.
Suzanne lunged for her phone to call 911, but her phone was gone. Steve’s was gone too. They didn’t have a landline. Then they found their truck was gone, as was its key fob that had been in Suzanne’s purse.
Steve ran to a neighbor’s house, awakening them at the crack of dawn to ask to use their phone. That’s when the neighbor discovered a window half open. But the intruders had backed off when they found a person sleeping inches from the window.
Steve and Suzanne filed a police report. They obtained new drivers licenses, stopped their credit cards, changed their passwords. They had to buy new phones, since they had owned the two stolen ones. Doors to their house lock (when they are locked!) with a digital keypad, so at least the crooks didn’t get house keys.
The couple went through the tedious process of setting up their new phones. Then Suzanne decided to delete some of the photos on her server. She downloaded them to her new phone. Lots of pictures of her little granddaughter. Delete, delete, delete and… what’s that? Pictures of teenagers in… in… hey, that’s Suzanne’s vehicle! Her stolen vehicle. And look at that, another picture of a kid holding a fan of money. Twelve hundred dollar bills! Could they be the intruders? The thieves? Hmmm, they took the photos with Suzanne’s stolen phone… and they’re sitting in Suzanne’s stolen truck…
Whoa. Let’s not jump to conclusions… Maybe they found the truck on the side of the road… with its key… and with the stolen cell phone inside… and they just climbed in and took some pictures, right? It could happen, no?
Suzanne sent the photos to the police. The police stepped up their investigation.
Before the phone’s battery died, its GPS placed it at a Lansing address. Before it could be retrieved, Suzanne had to track down the serial number of her phone.
The tiny DeWitt police department had to apply to big-city Lansing for a warrant with the phone’s serial number. These things took time.
By the time officers knocked on the door at the address (which turned out to be a condemned house), the suspects were no longer there. And the phone had gone dark.
Meanwhile, the credit card alerts started to roll in. American Express was vigilant in declining charges at a grocery store and a gas station. Artificial intelligence had flagged the attempted purchases as suspicious activity due to the cardholders’ spending pattern. Was there surveillance video at either place? It has been requested.
Unbelievably, the burglars returned to the same neighborhood in the stolen truck several days after their first spree, and hit another house or two. Police noticed one of the teens driving the truck. A chase ensued, until the kid plowed off the road and the vehicle was smashed and totaled.
The truck was 11 years old, so Suzanne had only liability insurance on it. It was in excellent condition though, and will cost a lot to replace. The truck had been towed and impounded.
To add insult to injury, Suzanne learned that she was liable for the $270 towing fee and $35 per day. But she wasn’t allowed to dispose of the vehicle because the police hadn’t released it. Impound fees were mounting.
Two boys were taken into custody, one 15 and one 18 years old.
Stolen phone selfies
Look at these photos. This is a proud and confident boy. He’s not a poverty-stricken street kid. He doesn’t look like a gangster. He looks more like a fashion model on that hoverboard. He appears vain and cocky. Grinning, he flaunts a fan of 12 hundred-dollar bills.
The Lansing State Journal wrote that the boys “preyed on the elderly.”
“The elderly!” scoffed Suzanne, a nurse who is only semi-retired. She and her husband, who also works part time, were clearly annoyed by that.
Classic Pickpocket team, OUTSTANDING 360° video!
A classic pickpocket team comprises three members. In the video below, watch exactly how they steal a wallet from a backpack, pass it off, then return it.
This video was shot by Emily Slessinger in Barcelona. Emily works for Rylo, the maker of a new 360°-video camera. Emily didn’t intend to film her own theft—she was trying to capture the crowd on the waterfront footbridge. She had no idea what was happening behind her, but her camera caught it all.
Classic pickpocket team
See Emily, dark-haired, sunglassed, holding the Rylo cam above her head. As the gray-hatted pickpocket approaches Emily’s backpack, her two accomplices join her. In an effort to look like ordinary tourists, all three raise their open maps and pretend to consult them while actually using the maps to conceal the theft.
Why don’t the thieves notice that their victim holds aloft a camera? Do they think she’s a tour guide brandishing a tiny device instead of an umbrella? The camera is tiny… and it’s a brand new product. Why would pickpockets suspect that a camera is filming behind the photographer? Perhaps they’ll soon learn, and carrying a Rylo will become the ultimate pickpocket repellent!
Anyway, pickpockets tend to hyper-focus on their target and are not terribly fearful of being caught. Because when they are caught, most victims don’t do anything as long as they have all their property, i.e. the pickpocket failed, didn’t complete the steal, or returned the item. So, little did these thieves know that the tiny Rylo camera had a clear view of everything. Their dipping, their pretense, their faces…
Seriously—watch this video on a tablet or cellphone to get the immersive 360° effect. See what Emily saw in front of her, but don’t miss all the action behind her—that’s where the dirty deed goes down. You’ll see pickpocketing in action as you never have. But you won’t get that close-up, right-there view on a regular computer. [Use this video link, if you don’t see the video below.]
You see the theft. You see the pass-off to the pickpocket’s partner. You don’t see the team remove €100 and $40 from Emily’s wallet. Keep watching and you’ll then see the pickpocket return to the scene of the crime and replace Emily’s wallet.
Why risk the return?
Why did she dare take this dangerous step after having gotten away with the theft? Why would she risk another dip into Emily’s backpack a full minute after a clean getaway? As Emily told me, “I assume it’s because if they got busted, it’s obvious they stole from me if my IDs are on them whereas with just cash, it’s harder to prove.” Exactly. Also, they’d have higher fines to pay if caught with a victim’s credit cards.
Emily said it was “nice of them.” Yes, it saved her a ton of work, cancelling credit cards, replacing her driver’s license, and whatever else she might have had in her wallet. Cash? Losing it is a good lesson, but not as painful as losing a walletful of documents.
But “nice” is not what drove the pickpockets to return the wallet. They’ve been told by their organizers, their bosses, their teachers, to empty the cash only and return the wallet with its documents whenever possible.
Why? Such a risky move! She and her partners are in exactly the same suspicious positions as when they first stole Emily’s wallet. So obvious are they during the return of the wallet that a bystander approaches to tell Emily that she’s been pickpocketed. Why would thieves take that risk?
These low-level pickpockets work for bosses who understand the bigger picture. The big picture is that a lot of stolen cash is not nearly as bad as a lot of stolen credit cards and IDs. With bigger thefts and more police reports being filed, the city would be forced to protect its reputation and tourist economy. More police would be put on the pickpocket detail, more arrests would be made, and more pickpockets would do jail time. Jail is expensive for cities. As it is now, eh…. The pickpockets caught by police are fined €100 to €300, which of course they must acquire by stealing cash. And for the pickpockets, that’s doable. So don’t rock the boat, don’t cause the city to step up pickpocket prosecutions.
The low-level pickpockets must obey their bosses. They are threatened with physical violence. And that’s why you see the pickpocket repeat her pickpocket choreography just to return the stolen wallet with its credit cards and ID. Emily lost only cash. She did not file a police report. If she’d lost her credit cards and IDs, she may have.
Classic technique
And that pass-off to the partner? Textbook-typical! The pickpocket prefers not to hold stolen goods.
Lastly, about that crowd: a large number of pedestrians had been held up while the drawbridge was open for a passing sailboat. The stationary crowd gave the pickpockets a perfect opportunity to choose a target and get into position. Then, when the bridge was lowered, they worked under the cover of their maps. It’s a classic pickpocket team technique, especially favored by East European perpetrators. They want a natural bottleneck, something that slows pedestrian traffic.
So, what are you going to do? You’re going to wear your backpack in front. You’re going to put your real valuables in under-clothes pouches or pickpocket-proof underwear. And you just might get yourself a Rylo 360° video camera, to capture your own theft.
Before your next trip, take a peek at Purseology 101 and Pocketology 101.
6/5/18 edit: For a great close-up video of the steal, see the Rylo 360° pickpocket video reframed. Be sure to look at the third video down on the page.
