Interview in an Opium Den

Al'alla, a retired pickpocket in Tangier

Al’alla, a retired pickpocket in Tangier

In a dim, smoky opium den, we faced the backlit profile of the Moroccan pickpocket. He barely looked at us, concentrating instead on our interpreter. Steaming glasses of sweet mint tea sat before us, packed with fresh leaves of brilliant green. Bob waited to sip his tea until I was half finished with mine—to see if I keeled over, I imagined.

We had come to the medina in Tangier in search of a pickpocket, and our hired guide had found him. Al’alla was hunched over a newspaper at the front table in the cave-like café, the only spot within bright enough for reading. After ushering us into chairs and ordering our tea, our guide and translator, Ma’halla, spoke in rapid Arabic to Al’alla: “Don’t say a word of English, my friend. Let me do all the talking. Just answer my questions in Arabic and we’ll both have money for the smoke tonight.” Well, he could have said that; but it soon became clear that Al’alla had been a skilled pickpocket in his day.

Questions tumbled eagerly from Bob, but Al’alla was no easy subject. Perhaps embarrassed by his miscreant days, he skittered and skirted the core of his story. Bob prodded, encouraged, and teased until he finally found the appropriate tool for extraction. With the glibness of a talk-show host and the sincerity of a confidence man, he proffered the camaraderie and respect of a colleague. Bob’s disingenuous smile and elegant canards came effortlessly, as if from a spurious rogue. Al’alla relaxed and, perhaps followed suit.

Al’alla had honed his talent as a child in Tangier, then traveled to Barcelona for the big time. It was the sixties, and while Tangier reveled in flower power and hippie freedom, its drugs were routed to Europe through Spain. Al’alla found picking pockets far more lucrative and infinitely safer than drug trafficking. People carried cash then, not plastic, and naiveté in travelers was more prevalent than sophistication.

On La Rambla, Barcelona’s broad and proud promenade, people strolled like clots through an artery. Kiosks of birds, flowers, and newspapers crowded the avenue. Parrots squawked, pigeons cooed, fragrances of cut lilies and hot paella wafted on the air—it’s still like that today. No one suspected the darting figure of a well-dressed gentleman, so obviously in a hurry, as he ricocheted off the moving mob.

Al’alla in his 50s still had a handsome face, though its several scars suggested a rough past. He was small and wiry with delicate hands. His soft-spoken manner and gentle composure alluded to the pretender’s persona he got away with in his furtive past. Today he worked as an electrician, and his handful of tools lay on the table as we spoke.

I’d been more than a little worried when Ma’halla first led us through the bewildering high-walled alleys of the old city. It wasn’t long before I realized we’d never find our way out alone. Was the medina really this big, or was Ma’halla confusing us with tricky detours? We lost all sense of direction.

The busy souk, with its colorful stalls of spices, brass pots, and rugs, gave way to vegetable sellers who sat on the ground shelling peas, defeathering hens, stripping mint leaves. Then there were only blind alleys, closed doors, and the occasional Arab hurrying past in his long, sweeping djellabah.

Ma’halla was not particularly savory: his face, too, was scarred, and the few teeth he possessed were red with rot. Big and muscular, he wore a cap pulled low over his bloodshot eyes. His English was good though, and he exuded a wary confidence that suited his mission.

The unnamed café was a hang-out for small-time crooks and drug addicts. A few strung-out characters packed their pipes behind us as Continue reading

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Pickpocket beggars

Pickpocket Gamila

Pickpocket Gamila

On the heels of the Louvre pickpocket debacle, here’s a profile of two exuberant Roma women pickpockets who tell us how they do it, who their favorite victims are, and why. They also told us how they accomplish a quick-change on the run after a theft: “I take out my ponytail,” Gemila said, “and put on lipstick.”

In Chapter One of my book, I describe how Maritza and Ravenna, children in Rome, pretend to beg under a sheet of newspaper. In Barcelona, Nezira and Gamila carry big slabs of cardboard, roughly torn from a carton. On it, scrawled in Spanish, is “No work. No money. No eat. Thank you for some money.”

The women, 31 and 28 years old, shove the cardboard horizontally into the waist area of their target and look up with enormous eyes. Under the cardboard their nimble fingers open fanny packs and rummage through pockets, unseen by their owners.

“These two are this city’s most prolific pickpocket pair,” Police officer Giorgio Pontetti told us when he sat in on our interview of them.

How is one to know desperation from deception, mendicants from impostors? One begs to eat, another begs to steal. The impostors, those who steal under the pretense of begging, can be found all across southern Europe. Some attempt to tug at heartstrings with scribbled claims of being refugees, and perhaps they are. Others have given up pretenses altogether, keeping the cardboard but omitting the written request for money. For them, any prop will do: a map, a section of old newspaper, an infant.

Yes, even an infant. A sleepy baby in a sling on the chest well communicates hunger and need. And if the woman with the baby comes close enough, the baby will act as a shield for her hands. It’s not uncommon for these babies to be in the midst of nursing at their mothers’ bare breast: all the more distracting to the victim. Irreverent? Perhaps. Deceitful? Absolutely.

Finally, it is frequently claimed that these women will sometimes toss their babies at their victims, which distracts the victims to an extreme and occupies their hands at the same time. Although we’ve heard it said many times, we cannot substantiate the assertion.

Beggar-thieves Nezira and Gamila had it all figured out. They had plopped their slender bodies into childlike positions on the ground, cross-legged, and dropped their jackets into a heap beside them. They were both pretty, with long dark hair and teenage faces. They squirmed restlessly, fidgeted, and repeatedly glanced up to Officer Pontetti for encouragement and approval.

Bob Arno interviews Nazira (left) and Gamila

Bob Arno interviews Nazira (left) and Gamila

“I go up to people,” Gamila explained. “If they say go away because they know I am going to steal from them, we just go away.” She shook her bangs out of her eyes. “But if they seem to be innocent, then I will go for them. They have no idea that I’m a bad person and want to steal money.”

Gemila

Gemila

Gamila grinned, hideously transforming her pretty face into a week-old jack-o’lantern’s as she revealed her rotten teeth. She lit a cigarette.

“Japanese are hardest to steal from because they always throw up their hands and step aside,” Nezira said. “They don’t want to have anything to do with us, so it’s hard to get close. They don’t want to get involved.”

Pickpockets Nezira and Gamila

Pickpockets Nezira and Gamila

“Germans are so-so. Americans are difficult, but they have so many dollars!” Gamila laughed with embarrassment at her own daring, dipped her head, and looked at Nezira. Nezira giggled, then both fell apart, as if they couldn’t maintain seriousness for more than a few minutes at a time.

Gamila demonstrates her cardboard pickpocket method

Gamila demonstrates her cardboard pickpocket method

They’re serious on the job, though. Bob used a lipstick camera which, as its name implies is the size of a lipstick, to film a similar duo. We put money-sized cut paper into an envelope, put the envelope in a fanny pack, and zipped the pouch closed. Bob wore it. Soon enough, a pair of women approached us making kissing faces, an odd combination of worried eyebrows, pursed lips, and pleading eyes. One’s cupped, begging hand steadied the cardboard balanced on her other arm. Bob held his little wide-angle lens at hip height. Under the cardboard, the film showed, the beggar-thief opened the fanny pack, removed the envelope, and closed the zipper. With a final mimed kiss and the envelope hidden beneath their cardboard, the pair wandered away.

Rich man, poor man, beggar man, thief. Was this M.O. used in the mid-1700s when the Mother Goose rhyme was written? Perhaps it was originally “beggar man-thief.”

When the two women saw us again half an hour later, they gave us the finger.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Five: Rip Offs: Introducing…The Opportunist

© Copyright 2008-2013 Bambi Vincent. All rights reserved.

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Child phone thieves answer questions

13-year-old phone thief

13-year-old phone thief

Florin and his 13-year-old pal emphasize that they are not pickpockets—they are phone thieves. They steal phones from tabletops, not from people. The distinction may be moot if you were the owner of a phone stolen by Florin & Friend.

Even with a monstrous TV camera aimed at them inches away, the boys spoke openly about their work. Florin even donned a fluffy microphone. As the team’s elder at about 20, he was its tongue-tied spokesman, frustrated by foreign language difficulties. He and the kid spoke Romanian, the kid and Bob spoke in rudimentary French.

We found them on La Rambla again, one month after our first conversation with them. Look closely at their photos. Do these children look suspicious? Would you be concerned about their nearness to you? If you don’t recognize the silent languages of thieves, you’d find them disarming.

Message to readers: Do not leave your smartphone on cafe tables, even while you’re sitting right there.

We’d first spotted Florin, the kid, and another youngster outside a cafe in Barcelona in July. Quick on the draw, I caught them on video as they attempted to steal iPhones from cafe tables, right under the noses of the phone-owners. I’ve already described how Florin & Friends steal smartphones. Like magicians, they practice a refined version of the Postcard Trick.

Returning to Barcelona with a German TV crew (from RTL Punkt 12) in August, we found the boys still at large and at work (no surprise). Having watched Bob Arno on YouTube in the interim, they agreed readily to speak on television. They’re at ease on camera, even eager; yet… naive, as if unaware they’ll be broadcast across the land. Florin ignored the camera, while the kid looked right into it like a professional PR rep pitching viable career options. They showed no discomfort; they did not mug for the camera. Pretty much, they ignored it. Question: How could we fail to ask why they admitted to being thieves on TV.

Florin the phone thief

Florin the phone thief

“I am not pickpocket.” Florin stressed that he doesn’t know a thing about pickpocketing, only about stealing phones from tables. We believed him.

Unfolding paper notes from their back pockets, both boys demonstrated a variety of finger techniques for the under-the-cover grip. Unlike most other thieves we’ve interviewed, neither of these was the slightest concerned about demonstrating thievery moves in public. Must be their youth and inexperience. Perhaps they haven’t yet been in jail. Question: why did we fail to ask if they’d ever been arrested or jailed?

The kids were unhurried and, although they did not appear to be nervous, both were childishly fidgety. Florin frequently scrubbed his face with his palms in frustration, partly understanding our questions in English but unable to respond without his pal’s French translations.

The youngster, all pimply and peachfuzz, lifted his shirt to air his flat belly, his hands flittering around his middle. I take this handsome dusky boy with his sweet smile as a Roma; but not Florin. We don’t often see mixed gangs. Question: why didn’t we ask?

Bob Arno: How many phones do you steal in a day?

Florin: Maybe two, three, four. Sometimes five, sometimes none.

BA: Where do you sell them? Do you have a fence?

F: No, I sell directly to buyers.

BA: What do you get for a phone?

F: 100 to 300 euros, depending on the model. Average €200, older ones €100.

BA: How long have you been in Barcelona?

F: Only six months, but I’ve been in Spain for five years.

BA: Do you think you might try working in France or Germany?

F: Not France, because other groups are already in control there. Not Germany, the police there are too tough. We are afraid of the German police. The police here are no problem.

BA: How many people in Barcelona are expert at this method of stealing phones from tables?

F: One thousand. [The two boys concur.]

BA: How many are from Romania?

F: About one hundred who steal, not just phones from tables. Pickpockets, too.

Despite the midsummer heat, the boys hung on each others shoulders. The affectionate child kept a hand on Florin’s shoulder whenever possible, habitually rubbing his own stomach in an unconscious manner, as if petting a puppy.

So many unanswered (unasked) questions! The impromptu interview is rarely perfect. Complicated by a multitude of factors, we’re usually content, if not triumphant, with what we get. We deal with criminals in our line of work: skittish, cagey, angry, fearful—we never know. To enable any conversation at all, we must firstly make our subjects comfortable. There is tension: while they suss us out, while we figure out our best tactic. One wrong move, one wrong question, and the subject walks. Like Zelig, we tailor our temper and pick a posture commensurate with our quarry. Later we regret, then accept our omissions.

Florin & Friend

Florin & Friend

At the end of the long interview and exchange of demonstrations, after handshakes and multilingual goodbyes, the boys crossed into the center of La Rambla. With the camera zooming to follow them from a distance, the young crooks disappeared into the unsuspecting tourist crowd. Our kind of thiefhunting means you catch ‘em, and you throw ‘em back in.

The TV camera shooting this interview.

The TV camera shooting this interview.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Smartphone theft and police response

Phones on cafe table

Phones on cafe table

Since recently coming to understand the high numbers of smartphone theft in Barcelona, the manners in which they’re stolen, and the strategic refusal of Barcelona police to file a theft report without the stolen phone’s serial number, Bob Arno and I returned with a television crew eager to report on our thiefhunting exploits.

Bob and I have done this repeatedly for 15 years, always with more butterflies and apprehension than confidence. We haven’t let a tv crew down yet (but it’s bound to happen). So, with crew in tow, we resumed our research in Barcelona.

Apple store, Barcelona

Apple store, Barcelona

First, since many of the stolen smartphones are Apple iPhones, I visited the brand new Apple Store on Placa Catalunya, presuming that some victims would visit in the hope of retrieving their phones’ serial numbers. I was correct, store manager Mario told me, but “only a few per day. And no, Apple won’t help them obtain their serial numbers.” (You’d have to get to the computer with which you sync the phone, open iTunes, go to Preferences, choose the Devices tab, then hover your curser over the name of the device to see a popup that shows its serial number.)

Next I returned to the police station to ask, are you serious? Really, if my phone is stolen, I can’t file a police report without its serial number? The officer on duty tried deflecting my question: “Do you have insurance?” he asked to each of my questions. I persisted until he confirmed: no serial number, no police report. Yes, you can go home and call in the serial number, but the police will not provide a copy of the police report by mail, fax, or email. What good is that?*

Barcelona police station entrance, where the welcome mat is literally worn out.

Barcelona police station entrance, where the welcome mat is literally worn out.

While at the police station, I couldn’t resist questioning the line of visitors waiting to report their thefts. iPhone stolen, iPhone stolen, iPhone stolen, etc., and two morose groups reporting that their accommodations had been burglarized. (One, a group of six Latvian students who lost multiple laptops, phones, and iPods, were devastated because as students, they couldn’t afford to replace them.) The victims kept coming and I couldn’t help but notice that the police station welcome mat was, literally, worn out. Pathetic.

One more question, Officer: this refusal to file a report without the phone’s serial number—is it just in Barcelona, or all of Spain? “All of Spain!” the officer assured me.

Next, with the RTL tv crew rolling, we traipsed through the Barrio Gotico and Born areas of Barcelona after midnight, swinging a fake iPad. I was terrified for Bob, the carrier and potential victim, due to the reports of violent snatching we’ve recently been hearing. Yet… no takers! We rested and gathered strength on gorgeous tapas and beer, setting out again through the dark lanes and creepy alleys, my brave husband willing to get mugged for television (not for the first time!).

Perhaps we were too large a group (five). Maybe we were just in the right place at the wrong time. Maybe thievery is closed on Monday nights.

Fake iPhone on our cafe table

Fake iPhone on our cafe table

Next day, we sat for hours at Cava La Universal, where we’d seen and filmed the clever smartphone thieves. We had a brilliant fake iPhone laid out temptingly on the table—like fresh bait still wriggling.

Immediately the waiter approached and pushed the phone closer to us on the table. “Don’t have it like that,” he warned, “the thieves will get it. They’re very, very fast. They’re very, very good!” We pushed it halfway back and gave him a wink.

The tv producer and I chatted and people-watched over coffee while I scrutinized humanity. I saw a few “suspects,” pointing them out to the producer. “Look at those two.” I pointed to “white-shoulders” and a pal as they walked away on La Rambla. They hadn’t come close to us. “Thieves, for sure,” I boldly pronounced. The tv producer believed me without evidence. Or maybe she didn’t.

An hour later Bob came to meet us at the cafe with the other producer and the cameraman. Guess who they had with them? “White shoulders” and his pal. And guess who they were? White-shoulders’ pal was the very phone-thief gang-leader I filmed one month ago! (Tattooed “Born to kill.”) This time, his partner, white-shoulders, was only 13 years old. I hadn’t recognized Born-to-kill as he passed by an hour before. I had only pegged him as a probably thief based on his and his partner’s body language and behavior.

Phone thieves with Bob Arno

Phone thieves with Bob Arno

Born-to-kill was in good spirits and willing to talk. Even on camera! He said he hadn’t tried to steal my iPhone because it looked fake. Liar! It looks damn real—in fact its case is real, but has a printed display. And anyway, he’d never came close enough to my table to see the iPhone. He and the child had passed at a distance. Born-to-kill’s name is Florin.

More in on this very soon.

*The benefit of filing a police report is that the theft is officially documented (supposedly), helping to show the government and the public the extent of the problem.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Barcelona bag-snatch and the lucky victims

Carrer de Ferran, Barcelona

Carrer de Ferran, Barcelona

Barcelona police are eager to report a theft when they catch the thief and return the victim’s property—if the following story is any indication. Makes the statistics look good! Boosts police reputation, too! This just in from Pia, a German woman visiting Barcelona for the first time. For once, a story with a happy ending.

Something similar to those stories [on the Thiefhunters' Barcelona Scams page] happened to me & my friend just yesterday. It was on our first trip to Barcelona & of course we’d been warned that there are a lot pickpockets around.

We went out to have dinner at Port Olímpic, had a lot of Sangria & were just about to return to our hotel at around 2.30. At a bus station on ‘Carrer d’Álaba’ two guys walked toward us. One of them seemed to be drunk, they chatted & laughed. The other one had already passed us when the first slender one blocked my way. He was smirking & didn’t let me pass by. Instead he suddenly started touching my breasts & I immediately knew we were surrounded. I tried to get him off & started running around the bus station to escape. My friend was so shocked she stood almost petrified on the sidewalk. In a split second the one harassing me ran off down the street when in the very same moment I heard my friend yell in shock & scream “Let go of my purse!”

The first man had tried to catch our attention so the other one had the chance to grab whatever we carried along!

We both followed him as fast as we could when he ran off into the opposite direction & around the corner. While my friend was wearing heels, I had taken mine off before all had started so I was faster but still too slow to catch up. (I now doubt that I would’ve had a chance against him if I had been faster. )

Just in this very moment (everything was happening so fast!) I heard another man yell something about the ‘bolso’ & saw a huge guy follow the thief. When I finally got around the second corner, the big one was holding my friend’s purse, talking fiercely to the other one. For a moment I thought they were partners but then I glimpsed the gun on the tall guy’s belt & saw him grabbing the thief at the wrist, pushing him up against the wall, telling me to stay ‘al forno’. He’d been a undercover cop!

About a minute later 2 police cars pulled up & one of the officers arrested the thief, handcuffs & all that!

My friend had finally caught up with the scene & the tall cop handed her the purse.

They asked us for names & IDs & reported the attack. Of course we were shaking all over & 2 of the police officers drove us back to the hotel, making sure we were okay & got back safe.

La Rambla, Barcelona

La Rambla, Barcelona

We had SO much luck, it’s unbelievable! Nothing was stolen & we got away with no more than a real shock. It’s really unbelievable how easily you can be a victim of crime, especially when you’re a female.?We couldn’t have prevented this from happening, that’s what the police told us, too. Those thieves were just too strong, my friend couldn’t have held on to her bag any tighter. I think it is scary to know you’re not safe anywhere from scams & attacks, not even 100m from your hotel.
But we were so very lucky to have someone help us!

God bless those brave policemen & god bless those amazingly fast & long legs of the guy who saved us! ;)

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Barcelona’s Ronaldinho pickpocket technique

Al'alla, a retired pickpocket in Tangier

Al’alla, a retired pickpocket in Tangier

Thieves who operate on the principles of stealth, motion, or impedence strive to minimize contact with their victim. Zero face-time is their preference. Minimal body contact, zero notice, zero recognition. Other pickpockets, though, cause contact and use it to their advantage.

Bob Arno and I met one of these physical-types in 1997 in Tangier, Morocco. He claimed to be retired and agreed to talk about his former career, though he was reluctant to demonstrate his moves.

However, at the end of our interview, without explanation, he sort-of hugged Bob, bounced around on his toes a bit, and laughed like a hyena.

What Al’alla-the-pickpocket did in Tangier in 1997 was exactly what is referred to in Barcelona today as the Ronaldinho move. He gave a little hop and collided into Bob with a gentle force. He began to laugh idiotically, raising and lowering his head while he threw one arm around Bob’s back and clamped his shoulder in a friendly manner. His feet were dancing and shuffling, knocking into Bob’s foot and wrapping around his calf.

Bob had braced himself at the first instant of Al’alla’s “attack,” but he didn’t resist the peculiar, intimate behavior. Al’alla continued his rollicksome moves for a few seconds, then gave a great forward kick in the air as a final flourish, and stepped away from Bob.

Was that a Moroccan farewell?

We were deep within a labyrinthine medina, led to this opium den rendezvous by an unsavory guide. (The rest of the encounter is documented here.) I was doubtful about getting out with all our equipment, certain we’d be robbed, if not worse. When we finally did emerge from the maze of alleys, our guide grinned—but it looked like a leer.

“This from Al’alla,” he said, holding out the newspaper-stuffed prop wallet Bob carries. “He name-ed that dance ‘rugby-steal’.”

It was a slick move and, between the baffling behavior and all the physical contact, Bob never felt the extraction.

The Ronaldinho is the simplest of pickpocket attempts. A little friendly football play and who’s going to complain or suspect? If the thief fails, no big deal. He’ll move on and try again, improving his M.O. as he practices. It’s a starter theft technique for aspiring pickpockets.

Barcelona gets a large number of illegal immigrants from North Africa. When they can’t work, some resort to pocket picking. The Ronaldinho is their basic training. It succeeds often enough, and is endlessly repeatable.

Barcelona gets a large number of young visitors. They’re easy-going, gullible, not suspicious. They want to like the locals, but they can’t tell who’s an outsider. The harmless moment of universal bonding through sports takes them by surprise but is not offensive.

Al’alla had become a pickpocket as a child in Tangier, then traveled to Barcelona for the big time. It was the sixties, and while Tangier reveled in flower power and hippie freedom, its drugs were routed to Europe through Spain. Al’alla found picking pockets far more lucrative and infinitely safer than drug trafficking. People carried cash then, not plastic, and naiveté in travelers was more prevalent than sophistication. On La Rambla, people strolled like clots through an artery. No one suspected the darting figure of a well-dressed gentleman, so obviously in a hurry, as he ricocheted off the moving mob.

One of Barcelona's working pickpockets demonstrates the "football steal" on Bob, before it was named the "Ronaldinho." Although he's in front of Bob here, he reaches around to Bob's back pocket and finishes with a tug at the pants hem.

One of Barcelona’s working pickpockets demonstrates the “football steal” on Bob, before it was named the “Ronaldinho.” Although he’s in front of Bob here, he reaches around to Bob’s back pocket and finishes with a tug at the pants hem.

A year or so after meeting Al’alla, we spoke with another Ronaldinho practitioner.

We’d been watching a couple of clumsy pickpockets as they snuck a wallet from a German tourist’s backpack. But before the thief could move away, he fumbled and dropped the wallet.

The victim wheeled around. Instantly, the pickpocket bent and picked up the wallet, politely offering it to his unwitting mark, who thanked him. They shook hands. The thieves drifted away, back on the prowl. First we asked the German: your backpack was zipped—how do you think your wallet fell out? “I have no idea,” he replied, unwilling to dwell on the incident.

We left him with his perplexity and caught up with the rogue pair, asking if they spoke a little English. Very little. French? Oui, they were Algerian.

“We are not police,” Bob began in French, “but we saw you take the man’s wallet.”

“Oh, no, monsieur dropped it!”

“We want to know your specialty, what kind of stealing you’re best at. For research!”

“Oui, research!” The men laughed nervously, but made no move to leave us. They glanced at each other, then suddenly, the taller of the two, the one who’d done the stealing, slung his arm around Bob’s shoulders. Taking quick, tiny steps in place, he twisted his body left and right.

“Play soccer? Football?” He moved his legs against Bob’s as if to trip him.

Bob stiffened, aware of the maneuver, this playful sports trick. But he had a real wallet in his back pocket, containing real money. He couldn’t allow the tactic to play out. He slapped his hand over his back pocket, trapping the thief’s hand in his grip.

“Enough!” Bob said.

“No football, eh? No research.” The thief transferred his embrace to his partner, and the two ambled off.

Late the same afternoon Bob and I both zeroed in on a well-dressed gentleman in a beige sport jacket. We tracked him at a distance until he disappeared in a crowd. We ran to catch up and burst into the moving crowd a moment too late. Our suspect was down on one knee, brushing and shaking the lower pant leg of his startled victim. He rose and apologized, as if he’d been trying to help.

The victim thanked him, but didn’t know what for. He was dazed and befuddled when I accosted him, asking brusquely if he still had his money. He felt his front pants pocket. No! It was gone! $2,000! His head swiveled wildly, but the thief was gone.

“He wanted to play football!” the victim said, “Right there in the crowd!”

Our multi-talented Barcelona pickpocket acquaintance later demonstrated the soccer swipe for us, this friendly male-on-male distraction technique. Side-to-side shoulder hug, a little leg-play, a little shake of the pant leg, and the wallet is gone, all in good fun. This was way back in August 2001, before the technique was named Ronaldinho.

In our 19-year worldwide thiefhunting experience, Ronaldinho seems to be a technique specific to North Africans, practiced by them wherever they may work. But that doesn’t mean they get away with it everywhere.

Many pickpocket methods are universal. Specialized techniques emerge from a specific population, travel with their practitioners, and are eventually taken up by other local thieves. Barcelona’s pigeon poop ploy is one of those—it came out of South America as a general “dirty-him-clean-him M.O., and was brilliantly adapted to blame the city’s birds. This movement of methods fascinates Bob and me as we study criminal subcultures around the world.

We must also keep in mind Barcelona’s symbiotic reputation. To visitors it’s fun and loose, good for partying late into the night. Pickpockets come specifically because they know of its loose legal system, and because it’s full of fun-loving tourists who party into the night.

Adapted from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams, in hardcover and ebook formats. Originally posted on Robbed In Barcelona on 1/30/12.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Smartphone thieves are magicians

Cafe solo in Barcelona

Smartphones are flying off cafe tables right under the noses of their owners. The thieves are nonchalant and diabolical, and I’m going to show you how the steal is done. The perps we just filmed practiced a refined version of the pickpocket’s postcard trick. For cover, they used just a flimsy sheet of paper with an illegible scrawl on it—and they did it one-handed.

Cava La Universal in Barcelona

Cava La Universal

Bob and I had paused for coffee at a Barcelona cafe. We had just left the Norwegian victims at the police station, along with all the other stolen-iPhone victims who wouldn’t be allowed to file a police report. Revived, we paid and got up to leave.

Bob immediately spotted three boys hovering on the perimeter of the cafe. They did not have any pickpocket’s “tools,” like a jacket, cardboard sheet, newspaper, messenger bag, or even a hat. It’s hard to say what made us suspect these boys out of the hundreds of people in the vicinity. We had not been observing them. We simply saw them as suspects immediately. Just experience, I guess.

Danger! Do not leave your smart phone on a cafe table.

Danger! Do not leave your smart phone on a cafe table.

Bob spotted them and said “my nine o’clock.” I looked to his left just as they sprang into action. I got my video running in the nick of time. Two of the boys headed for the cafe, each extracting a sheet of paper from under their shirts as they walked. I focused on one of the boys and got right behind him, camera extended blatantly.

He walked up to a table where a tourist couple was relaxing with drinks and, with his left hand only, held his piece of paper over the iPhone sitting in front of them. I could see his fingers under the paper trying to grasp the phone. So did the almost-victim—or rather, he noticed the phone move a bit. He heard it, too, as one end was briefly lifted and slipped back onto the table. He reached for it. The young pickpocket, unperturbed, moved to another table as if to try again, but then reversed and left the cafe.

The young pickpocket tries to nab the phone one-handed under his paper. (Frame grab from video.)

The young pickpocket tries to nab the phone one-handed under his paper. (Frame grab from video.)

How is it possible to hold a piece of paper with one hand and sneakily snag a phone (or a wallet) with the same hand? We didn’t get it until we watched our video later.

The video also showed that the oldest boy, about 20 with unshaven peach fuzz, had sent in the two youngsters, who worked on adjacent tables almost simultaneously. Both failed in this instance.

Both thieves have just tried and failed to steal iPhones at adjacent cafe tables.

Both thieves have just tried and failed to steal iPhones at adjacent cafe tables.

three phone thieves

The boys left the cafe and rejoined their friend. As they sauntered away, we were right there with them, demanding they speak with us. In a combination of French and English, they told us they’re Romanian. The two younger boys, pimply and beardless, were 14-16. The youngest-looking claimed to be 15. The oldest of the three, clearly the “controller” of the gang, was pierced and tattooed, the inside of his left wrist proclaiming “Born to kill.”

Surprisingly, the killer provided his email address and posed for a photo with the youngster. The other boy backed away from the pose.

Bob Arno in Barcelona with two of the three "table-top boys."

Bob Arno in Barcelona with two of the three “table-top boys.”

We left the three boys and went back to the cafe. The almost-victims were still there, still relaxed, as if they were almost ripped off every day. Bob and I introduced ourselves and asked them what they’d seen. They had focused on the note, “something about money and eat,” the Belgian man said, “and he kept pointing to the word gracias.”

Aha! The almost-victims had seen something subtle which we couldn’t see from behind—a gesture so casually performed they hadn’t thought anything of it. What they described was a trick worthy of a world-class magician. Masterful misdirection.

Bob and I are impressed by the devilish simplicity of the one-handed technique. Although we watched the boys fail, with practice these teenagers will turn a blithe deception into a powerful thievery tool.

Dear Readers: do not leave your valuables on cafe table tops! Now you see it—now you don’t. These thieves are magicians.

The sunburned almost-victims tell us how they they thwarted the theft of their iPhone.

The sunburned almost-victims tell us how they they thwarted the theft of their iPhone.

Read about Born-to-kill when we found him one month later and when he answers our questions.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

Bob Arno’s take:

Bob Arno

Bob Arno

I have over fifty years’ experience watching magicians, mentalists, con artists, thieves, and financial criminals executing their ruses to fool, bamboozle, or divert attention from reality. Yes, I’m blasé when it comes to deceptive moves, be they performed by skillful politicians or close-up magicians at the Magic Castle.

But occasionally even I get taken in. In the case of the one-handed smartphone steal in Barcelona, which must be attempted hundreds of times a day, I could not immediately figure out the exact moves of the young Romanian pickpocket (whom we filmed in action), even though I replayed the video of his attempt over and over. Granted, the seven seconds of footage was from behind and wide-angle, and all the finer details were lost. It infuriated me that I couldn’t see or figure out the “tipping point” of the exercise.

Even replaying the interview with the mark didn’t shed light on the dexterity of the thieves, or their technique, until I played close attention to a small detail of the mark’s re-enactment of the thief’s approach, and the positions of his hands. It suddenly hit me—WOW—how simple; and yet how effective. And how absolutely insignificant the gesture would be to any victim sitting at a table sipping coffee with a smartphone (or wallet) on the table.

Yet, without that two-second move, the one-handed steal could never be perfected. These young, unsophisticated thieves, through practice, have accomplished a sort of fluid elegance that they repeat day after day, hour in hour out. It wreaks havoc on the celebrated Barcelona charm visitors experience as they people-watch over a drink or a coffee on La Rambla.

And no, we will not reveal the actual move! It would spread among all thieves who read our stories like weeds in a strawberry patch.

All text © copyright 2000-2011. All rights reserved. Bob Arno

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Barcelona police prevent theft-report filings

mossos d'esquadra

mossos d’esquadra

Barcelona police are turning away theft victims who come to report the theft of their phones. Why? The victims can’t provide the stolen phones’ serial numbers (duh). In three minutes, we saw three separate victims of theft prohibited from filing official police reports.

I wish we’d surveyed the rest of the victims waiting in line. Doubtless some lost wallets full of cash, but smart phones are the hot item for thieves this year, and Barcelona Police aren’t going to let them inflate their theft statistics.

The more I dwell on this, the madder I get. These are a subset of victims, already upset, who bother to make the trek to the remote police station to file official reports. They need these reports for their insurance claims. But they don’t have access to records of their electronic devices’ serial numbers while on holiday and Barcelona Police know it.

Now, with a brand new Apple store having just opened last week, stolen-iPhone victims might be in a bit of luck if Apple will provide the information the police require. If those victims have time to go across town to the Apple store, wait for employees to access their account histories, then return to the police station. Nice vacation!

When police make it impossible to file an official theft report, they tamper with statistics. The motivation is clear: what city doesn’t want lower crime stats? What city doesn’t want to show the effectiveness of its police department?

And what city desperately needs to show lower pickpocketing statistics than Barcelona? I get it.

Three stolen-iPhone victims in three minutes. Let’s extrapolate on the conservative side and say three in ten minutes. That’s 18 an hour, or what, 200 a day? More? Fewer? Impossible to say but “a lot” would be accurate. Police translators are only on duty ten hours a day, if I remember correctly, so reports from foreigners would be concentrated during those hours. I believe 200 smart-phone theft victims showing up each day at the Mossos d’Esquadra (Barcelona’s Catalan police station) is conservative. That’s 200 reports of theft not filed. Per day.

I didn’t consider this possibility when I wrote 6,000 Thefts Per Day on Barcelona Visitors. Granted, smart phones weren’t the hot target they are today. But I knew that Barcelona Police had other methods to thwart the filing of theft reports: limited hours of available translators; bouncing victims from one police station to another, demanding they come back in a few hours… Still, numbers in the hundreds of thousands are admitted by Barcelona Police as reports successfully filed by pickpocket and bag snatch victims.

We know we can’t trust those numbers. The police admit to 9,000 violent muggings in the first ten months of 2011. That’s 30 per day. And 2,000 bag-snatches in the same period—6 per day. But how many pickpocketings? How many other thefts? And how many people bother or try to file police reports? And of those, how many succeed?

I know—I’ve got far more questions than answers. I will revisit the police station in a few weeks and report back.

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Barcelona police refuse to file reports of stolen phones without serial numbers

The jeans. The pocket.

The jeans. The pocket.

Bob and I visited the Barcelona police station for information and found the usual line of victims reporting thefts. I asked a young Norwegian couple what had happened to them.

They’d been outside Los Caracoles, a popular restaurant, after dinner (and yes, drinks). He had held up his iPhone and taken a few photos.

“They must have targeted me,” the man said, “because as soon as I put my phone in my pocket, a guy bumped into me. The phone was gone in one second and so was the thief.”

“From those tight jeans?” I asked him.

“Yes, from this front pocket.”

“And the iPhone had a rubbery case. It doesn’t slide easily,” his wife/girlfriend said. “The phone will be erased after ten wrong passwords are entered, so I’m not worried about the information on it. I’m most upset about losing the photos of our whole trip.”

The victims at the Barcelona police station.

The victims at the Barcelona police station.

Pretty typical, so far. But here’s what amazed me (and I was right there!). The Barcelona police officer behind the counter refused to take the victims’ report! That’s right—refused to file a report! Because the victims could not provide the serial number of the stolen iPhone, they were turned away. The phone was stolen! Who carries around a note with serial numbers?

In a non-ridiculous world, the Barcelona cop would have said “I’ll take your report, but you’ll have to call in or email your serial number before I file it.”

Or perhaps, “I can’t file a report without your serial number, but you can file one online here once you obtain it.” Did the Barcelona policeman tell the polite victims that it was even possible to report theft online? No, he did not. I told the victims and provided the link. (More ridiculousness: victims who file online must still visit a Barcelona police station within 72 hours of filing in order to sign the report. So if it’s your last day, like the Norwegians, you’re cooked.)

Los Caracoles in Barcelona

Los Caracoles

Next in line at the police station was a woman whose iPhone was stolen off a cafe table. The technique was an improvement on The Pickpocket’s Postcard Trick about which, coincidentally, I just posted. She was at her hotel’s restaurant, using the hotel’s wifi. She, too, was unceremoniously turned away from filing a police report because she did not have her phone’s serial number.

Strangely enough, we watched a few thieves attempt this technique just a few hours later. We were just leaving after a rest and coffee at a cafe on La Rambla. Bob spotted the thieves moments before they struck. I filmed them. They will be my next post.

Another couple I surveyed in the police station: stolen iPhone. As predicted in Summer Scams to Avoid, smart phones are the target of choice this summer. (Not that a wallet is out of danger.)

mossos d'esquadra

mossos d’esquadra

Three facts that surprise a pair of veteran thiefhunters:

1. A pickpocket stole from the tight front pocket of a man’s jeans (I saw the jeans).

2. Barcelona police refuse to file theft reports if the victims lack the stolen item’s serial number! (Stat-tampering.)

3. Barcelona police do not volunteer to victims that it is possible to file theft reports online.

I think there’s going to be more on this issue…

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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The Pickpocket’s postcard trick

Kharem the day we first found him in 2001.

Kharem is another opportunist who doubles as a minor-league strategist. When we first met him, he was prowling the perimeter of a breakdance performance near the top of La Rambla. He carried a black plastic bag to cover his hand as he unzipped the duffel-bags of spectators.

“My job is pickpocket. I have this job seventeen years,” he said in English, over coffee in a little restaurant, then launched into French, telling us that he worked in Paris for twelve years until he was expelled from France. He left a little girl there.

Postcards are offered as if for sale to distracted diners. They're briefly held over a wallet, cell phone, or camera.

Postcards are offered as if for sale to distracted diners. They’re briefly held over a wallet, cell phone, or camera.

Kharem raised the plastic bag from his lap and put it on the table. He had a “unique technique,” he explained, his own method, something he invented and believes he is alone in using. He opened his plastic bag to show a handful of Barcelona postcards. He fanned the postcards and extended them to me across the table, as if offering them for sale. Then he withdrew them, leaned back in his chair with satisfaction, and tipped up the cards. Beneath them, he’d swiped my empty coffee cup.

He does this on La Rambla, Kharem told us with pride, where he approaches diners at outdoor cafés. When he removes the fan of postcards, he takes a wallet or camera with it.

Apparently, Kharem doesn’t realize that this is a fairly common technique used in internet cafés. Websurfers, intent on their email or gaming, often set a wallet, credit card, or cellphone on the desk in front of them, beside the keyboard. Perhaps Kharem did invent the postcard trick, but he’s not alone in using it. This “unique technique” vanishes so many valuables from right under noses that many internet cafés flash warnings on screen.

The postcards are pulled away along with the wallet.

The postcards are pulled away along with the wallet.

That’s how Jennifer Faust, of Canada, lost her wallet. She had it next to her keyboard at Easy Everything internet point on La Rambla. Jennifer, though, had filled out our Theft First Aid form, and therefore easily canceled her credit card accounts. Still, in the hour that passed while she fetched her Theft First Aid sheet, about $100 had been charged to one of her cards. This particular internet point, now called Easy Internet, has over 350 terminals in long rows, and the facility is open to anyone who cares to wander in. On our visits there, we spotted several teams, at different times, carrying packs of dog-eared postcards.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

Interview with Kharem
Kharem: Confessions of an Airport Thief
Kharem: Multi-talented Thief

© Copyright 2008-2012 Bambi Vincent. All rights reserved.

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Barcelona Street Scams

Street Scams of Barcelona

Las Ramblas crowd“I, too, was a victim in Barcelona…” said more than a hundred people. And they described their own thieves, con artists, fake beggars, purse snatchers, scammers, fraudsters, pickpockets, and thugs. The page, Street Scams of Barcelona, is riveting reading!

My great friend Terry Jones has just packed up his Barcelona life after 15 years of loving life in that great city. While he’s moved on to exciting challenges—he’s starting up FluidInfo—everything he’s acquired in Barcelona had to go. Along with about 3,000 books, he parted with his collection of Barcelona street scams. He gave them to me.

We met though thiefhunting about ten years ago. Terry describes the odd convergence of our ancestral histories here. While Bob and I go looking for thieves, Terry doesn’t make any special effort as a thiefhunter. He’s simply observant. He sees scams and cons all around him (and you).

Have you been to Barcelona? Were you pickpocketed or hustled out of money? Tricked, conned, or scammed? If so, did you report it to the police? (I’m asking for survey purposes.) Take a look at Street Scams of Barcelona. Add your own comments to this page.

© Copyright 2008-2011 Bambi Vincent. All rights reserved.

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An opportunist pickpocket—part 2

Plaid-the-pickpocket

La Rambla, Barcelona—On observing the behavior of someone like Plaid, we label him a suspect. We follow and film, yet we can’t be certain he’s a thief.

“He could be a pervert,” police have told us. “Watch his eyes.” Plaid’s eyes said wallet. His furtive fingers opening buttons said pickpocket. We stayed glued to his back until he gave up.

“Let’s go talk to him.” Bob was already trotting toward him. I had to run to catch up.

“Scuza,” Bob called, “por favor…” He was mixing up his languages in the excitement.

Plaid stopped and bestowed an empty grin on us.

“Do you speak English?”

Plaid goes for a backpack

“No, no English. I speak French. And I speak Algerian.” Plaid held up his hands as if he were off the hook and turned to continue on his way.

“En francaise, c’est bien,” Bob said, dredging up his French. “We want to talk to you.” He tossed the video camera to me.

“Okay, nice to meet you.” Plaid offered his hand. Bob shook it without hesitation, neatly stealing Plaid’s watch at the same time. I was still fumbling with the camera so half the watch steal was filmed upside down.

“We’d like to ask you some questions.” Bob dangled the watch in front of Plaid, who glanced at his naked wrist then back to Bob. He broke into a bewildered smile.

“That’s superb. Please…”

Plaid in the ready-position

Bob will often steal something from a thief then return it for a reaction. His unique talent instantly establishes rapport with an outlaw and, more often then not, they’ll talk to us.

Plaid, an opportunist pickpocket whose method is stealth, is a lone wolf. He works solo, without a partner. His neat clothes and haircut, decent shoes, and polite manner are calculated to blend into a crowd. He’s a chameleon. We call him a gentleman thief, a type almost impossible to detect.

“I want you to explain for me—”

“Why me?”

“Because we have watched you work.” Bob tried to explain that he is an “artiste,” a stage performer, but Plaid couldn’t grasp the concept of stealing as entertainment.

Bob Arno steals the pickpocket's watch

“Please, don’t tell anyone what I do. I know this is bad work. You know, this is Spain, and there is no job for me. I have no papers… that’s why I’m doing this. Because I have a child to feed. See, I have reasons to steal, because I need to feed my baby.”

He tried to give Bob a little advice, one pickpocket pal to another. “Use your brain, be smart. You don’t need violence. Use your mind.”

The pickpocket took a few steps backwards, itchy to make his escape. “You need patience to do this. Now I must go. Let me say good-bye.”

And the gentleman thief was gone, an invisible germ in an oblivious crowd.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Five: Rip-Offs: Introducing… the Opportunist

© Copyright 2008-2011 Bambi Vincent. All rights reserved.

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