Thiefhunters in Paradise

I'm not ready to out "JD" completely.

All this hearsay, lately, about pickpockets onboard airplanes. Even a celebrity-son helped himself to sleeping passengers’ valuables. Here’s what a thief told me, in pickpocket-lingo:

The Stick, the Shade, and the Wire

“JD” an American whiz player, travels to all the top sporting events in the United States. His favorite tool is a garment bag which he calls his shade, a prop to hide his theft of a sting, or a wallet. Dressed in a suit from the wardrobe he’s proud of, he flies to his destination penniless. He described his recent trip to Las Vegas.

“I made $900 coming out of the airport. When the plane lands, I start work. I got to get my money to get out of McCarran airport. Play strictly on skill, that’s how I play—on the plane. Yeah, plane lands, people have their arms up getting their bags. See my man, get up on him, pow, I spank him, off the front leg.

“It was a pappy—a man—right? He got a sting—a wallet—in the front slide, but he also got cash. I played this for his credit card. I got a guy with me we call a writer. He writes the work, writes the spreads. He’s a stick—what you call a stall, what we call a stickman writer. He’s stick and shade. I do the wire. The wire is the one who takes. We split up when we get on the plane, he gets in the back and I get in the front.

“Right now, I can go to McCarran airport and go to baggage claim and beat some stings. Because security is, evidently, lax, and the people are rushing to get their bags, and the bags are coming off the trolley, and I got my garment bag ….

“And when he’s stooping down to get his luggage— ‘Oh, is that mine, sir?’ Shake him up. ‘Oh, is this mine? It looks like mine.’ If you’re moving, and I got someone with me, and you’re in the airport, I’m going to play you. If I feel like I can work you I’m going to play you.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

Airborne Victim

“Kayla,” a 15-year-old girl, told me how her wallet was stolen on a cross-country flight. Her mother and sister supported Kayla’s story. The thief was a 35ish woman sitting next to her. In the middle of the flight, the woman bent down and pretended to be digging in her purse. But Kayla felt something and looked, and could see that the woman was digging in her (Kayla’s) purse.

Kayla said she was too scared to say anything. The woman got up and went to the bathroom. Kayla checked her purse and found that her wallet was gone. She told her mother. Then she and her mother told a flight attendant. The flight attendant found the wallet in the bathroom, missing only Kayla’s cash. Kayla was still too afraid to say anything to the thief. When the plane landed, the woman just left.

Take Precautions

Is theft on planes a risk worth worrying about? I don’t think so. Then again, if you’re the unlucky victim of a flying filcher, you’ll be plenty pissed. If you sleep, that tiny possibility is there. Even if you don’t sleep, do you know what’s being rummaged above your head? On some planes, a thief could reach behind his feet to access the bag under his seat.

What to do? Just make it more difficult for the casual thief. Bury your valuables within your bags. Use little locks on your carry-ons. Put your bags in the bin zipper down, or with the opening to the back of the bin. (Yeah, I know, wheels in first, they say.) Use the bin across from you, so you have a chance of looking if someone opens it.

Do I do all those things? Nope. But I do enough to make my stuff more difficult to access than the next person’s.

If you’re a heavy sleeper, or like to close your eyes and disappear under earphones, as I do, there’s not much you can do short of sitting on your stuff. Still, I’d be more concerned at a sporting event or concert, than aboard an airplane. JD makes a great living stealing wallets from people in crowds. And he’s still out there.

Mdubuzi, a pickpocket in Durban, South Africa, stole a wallet from a woman watching a car race. Bob stole it from Mdubuzi and returned it to the victim.

“We do what you do,” Bob told the poker-faced pickpocket. “Same job.”

Looking at his blank expression, it wasn’t clear that he understood. Perhaps he didn’t speak English. If he did understand, his mind must have been racing. What could be worse for a pickpocket than being confronted by a stranger? Even one who claims to be a colleague.

“Here, I’ll show you.” Bob put his hand on the young man’s shoulder, dipped into the man’s pants pocket, and extracted a woman’s wallet—the same one we’d just watched—and filmed—the pickpocket snag from someone’s handbag.

Bob opened the wallet. There was no money in it. The pickpocket watched in stunned silence as Bob turned away with it.

“Excuse me, madam. Is this yours?” Bob offered the empty wallet to the victim who still stood just a few yards away, engaged in the spectacle she’d come to witness. The woman accepted the wallet gratefully, but puzzled. She hadn’t realized it was missing.

“You see?” Bob asked, returning to the pickpocket. “Same job. You understand?”

“I understand.” the young man said. Clearly, he didn’t know what was coming. Best to say little, he seemed to think. Speak only when questioned.

It was our first visit to Durban in many years. The climate had changed drastically since the abolishment of apartheid and the switch in governments. Violent crime in South Africa was frighteningly high now, to the extent that the U.S. State Department, as well as Britain’s and Australia’s governments, recommended that business travelers to the country employ armed bodyguards.

Visitors were warned to stay in their hotels after dark and use extreme caution at all times.

Mdubuzi uses stealth to steal from women’s purses, his forte.

It was a warm spring Sunday when Bob and I landed in Durban’s city center. We had intended to wander through the outdoor market when our attention was drawn to a huge crowd on the edge of Central Park. Though we couldn’t see beyond the spectators, roaring engines soon informed us that they were watching car races. We hung back a bit and studied the rapt audience.

“Watch those three,” Bob said, and I followed his eyes. “Watch their body language.”

Within two minutes of our arrival, our eyes were fixed on a trio of suspicious characters. These three did not strain to look over or between the heads of the crowd. They seemed to be as interested in car races as Bob and I were. Instead, they looked at the backs of the spectators. They lingered and loitered a few minutes, then moved on and looked for new opportunities among new backsides.

Engines roared and tires squealed. Loudspeakers blared some exciting results. One of the young men had a plastic shopping bag in his hand; as in fact, many people did. But his bag was folded flat in half twice, which gave it a bit of firmness. It could have contained a greeting card, or a small pad of paper. On closer inspection, I noticed the red advertising copy printed on the bag was worn off to the point of illegibility. The folded bag must have been held in a sweaty grip for hours.

Three pickpockets surround a woman spectator at a car race.

The three men positioned themselves around a woman whose purse stuck out behind her. One man moved in on each side of the woman, blocking her purse from the views of anyone to her sides. The third man slowly crowded into the woman from behind, stretching his neck as if trying to watch the race. Slowly, slowly, his left hand raised the flattened bag to the purse, where his right hand crept up to meet it. Then, with the plastic bag as a shield and his right hand poised above the purse, he gave the woman a little jostle. A gentle, natural jostle, appropriate for a tightly crowded audience engrossed in vicarious thrills. His skinny elbow raised and lowered then, and Bob and I caught a quick glimpse of brown leather before it was folded into the flattened bag and plunged into the thief’s deep pants pocket.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Five: Rip-offs: Introducing… The Opportunist

I’m mortified to remember the time I refused to shake hands with an Egyptian.

It’s a sad commentary on the state of the world when one must look at every stranger with distrustful eyes, and in some ways it defeats the whole purpose of leisure travel. Spectacular landscapes, ruins, markets, shops, and food are only the skin of a culture. Its people are its core. Around the world people are attracted to people; locals are warm and welcoming to travelers, and swell with national pride. In many countries, to refuse a gift is to insult your host. In some countries, insulting your host is provocative indeed.

After a long hot morning interviewing the Cairo police, we returned to our hotel to wash up. We then intended to visit the American Express office at the Nile Hilton, and from there, we’d hunt down an excellent Egyptian lunch at the Khan el Khalili Bazaar. Refreshed, we made our way through thick air, deafening noise, and teeming crowds to the 6th of October Bridge, which spans the Nile.

Policemen at attention stood the length of the bridge, perfectly spaced every thirty feet, rigid and regular as toy soldiers. They were armed, however, like real soldiers. I asked an important-looking officer who appeared to be supervising the formation. “Is it always like this? Are there this many officers every day?” No, President Mubarak is coming, he said. At the end of the bridge we paused and looked up to locate the Nile Hilton.

“You can’t cross the street here,” a friendly local volunteered. “If you try, the police will only stop you. Our president is coming, you see.” He was curly-headed, short, chubby, and a bit rough.

“How do we get across to the Hilton?” Bob asked.

“You must use the underpass. Come, I’ll show you.” As we turned, the entry to the underpass became obvious. We thanked the man, but he wasn’t finished with us.

“Hello,” he kept saying. “How are you? Where are you from? You like Cairo?” He offered his hand, and Bob shook it politely as the three of us walked toward the underpass.

“Lady, what’s your name?”

“Bambi,” I said, walking ahead. I smiled at him over my shoulder, hoping he’d find me friendly but in a hurry. I had no wish to offend him, but I am not fond of shaking hands with any stranger on the street.

“Hello!” he persisted. I increased my pace slightly. That turned out to be an unwise move; thoughtless and undiplomatic.

“You don’t want to shake hands with an Egyptian? I am your host! Do you think I’m dirty?”

“My wife has a cold,” Bob lied, “she doesn’t want you to get it.”

“Perhaps she doesn’t like Egyptians! What kind of visitors are you!”

I felt terrible by then, and regretted my rude and tactless behavior when I should have been on my best. But now I was concerned about the man’s escalating verbal assault. He was still walking with us and, as the underground passage loomed ahead, the chicken in me pecked holes in my nerves. I should have turned and apologized. Instead, I sped up.

I heard Bob behind me, trying to explain the transference of germs from hand to hand to mouth and the Cairene not getting it. As I entered the tunnel, Bob not far behind, the agitated man gave up and dropped us. I was relieved and ashamed at the same time.

Later, we unwound in a barely-lit alcove of the cave-like back of the elegant Khan El Khalili Restaurant. The front of the restaurant, called the Naguib Mahfouz Coffee Shop for the Nobel Prize-winning novelist, was all about unwinding. Customers slouched among pillows sucking on hookahs, dark coffee and sweet smoke scented the room, narrow shafts of harsh sunlight illuminated the thick swirling air, and waterpipes burbled like aquariums.

In the back it was quiet, private, and dramatically lit. Over little plates of olives, babaganoush, hummus, and flat bread, we reflected on the encounter. It could have gotten out of hand; we were lucky. But why had I behaved so badly? What had repelled me from the one-man welcome committee? Was I just too street-smart, smelling a scam? Had years of thief-patrol put me off all humanity?

No, I lacked any credible excuse. I had just washed, was on my way to eating lunch with my hands, and just plain didn’t want to shake hands. Shame on me. I felt miserable, but allowed myself to be soothed by the atmosphere and luscious meal.

Encounters with locals can offer the deepest, longest-lasting memories of a trip. But when cultures collide, sensitivity and caution must be in balance. Judgment is critical, but how can we determine what our own behavior should be, with little understanding of foreign sentiment? A majority of Americans, cocooned as we are in our huge world of a nation, have a myopian global perspective, as limited as that of an Amazonian tribesman or a Mongolian herder. Our collective ignorance of political issues stuns smaller nations, which can’t afford to know only their own business.

Our naiveté may occasionally lead to confrontations such as mine with the Egyptian. It can also foster dangerous hostility, and it allows us to walk into scams, swindles, and set-ups.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

Atul and Smriti Shah experienced it first-hand. “It happened during the night,” they concluded. “The entire compartment was sprayed with some sort of gas that knocked us out. Then our suitcase was slowly extracted from under our seat, the lock twisted loose and, with all the time in the world, the suitcase was looted.”

Atul and Smriti live with their small daughters in Mumbai, India, where railway is the customary way to crisscross the country. For the occasion of a relative’s marriage, the family traveled to the town of Kanpur, in Uttar Pradesh. As tradition dictates, they brought along their finest clothes and jewelry to wear to the many matrimonial celebrations and ceremonies. As a high-caste woman from a wealthy family, now married to a successful businessman, Smriti carried an enviable display of gold and diamonds.

“She had diamonds on her fingers and in her nose and ears,” Atul explained with pride, “and gold bangles and necklaces. Also, she wore the good-luck vermilion mark on her forehead that Indians always wear when traveling away from home.”

After the wedding and family visits, the Shahs boarded the train for the twenty-hour journey home. They had one suitcase, but it was a large one: fifty kilos, Atul estimated. It contained all the family’s finery, including Smriti’s jewelry, and had a small padlock on the zipper tabs. Atul forced the suitcase under Smriti’s seat in the train compartment, where it was tightly lodged. They did not open the suitcase for the duration of the journey.

The Shahs boarded in the evening, had a meal packed by Smriti’s mother, and settled down for the night.

“The strange thing is that none of us woke up during the night,” Smriti told me. “Even the children slept the night through, and they never do.”

She remembers a vague sensation of bitterness in her mouth during the night, then the desire for water. But she remembers too the lethargy she felt, the heaviness of her limbs.

Food- and drink-drugging has long been a problem on trains, but could knockout gas really be in a thief’s arsenal? In my early research, doctors had doubted the likelihood of a thief acquiring the right gas and the victims not waking from the smell. I went back to the doctors and this time they all agreed it could happen. Chloroform is often used in primitive surgical conditions and has no smell at all, some said. An anesthesiologist mentioned Halothane, which would be readily available from any surgical facility or veterinarian. Halothane has a slight odor but not enough to wake an already-sleeping person.

“Within twenty or thirty minutes,” Dr. Jared Kniffen told me, “someone could be in a deep enough sleep so that you could enter the room without his awareness. The danger of this is you could kill someone if too much were used. There’s a second possibility—a gas called Cevoflurane. It’s odorless, but much more difficult to obtain.”

But wouldn’t the robber himself be knocked out? I asked.

“There are ways to avoid that,” Dr. Kniffen said. “A certain travel supply house sells a smoke hood that gives twenty minutes of oxygen.” It’s meant for use in escaping from a burning building, but a clever thief might employ one for another use.

It sounds too sophisticated to me, too troublesome and risky. But if the reward were a treasure chest like Smriti Shah’s, it must be worth one thousand times the risk of simply snagging a laptop from a business traveler.

Despite the Shahs’ conviction, gassing on an overnight train is only a remote risk; my paranoid apprehension on our journey to Prague was out of proportion. Breaking into and stealing from compartments is a real risk though, and so is food- and drink-drugging. Nembitol, scopolamine, and benzodiazepine are the drugs most commonly slipped into food or drink, but only after the thief builds trust and confidence with the mark.

This is Part 3 of 3.   — Part 1. —  Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

Overnight train travel requires watchfulness. Stations can be seedy. They’re open and available to anyone, with or without tickets. They attract a varied population of travelers and non-travelers alike. Vigilance is vital.

Stations with the biggest theft problems are those that are connected to, or nearby, bus or subway stations, which are often hangouts for gangs, drug dealers, and other undesirables. Thieves are able to loiter unchallenged within the stations, without attracting attention. Then they can take advantage of congestion for cover and easy escape.

Train stations and daytime journeys are covered in Chapter Six [of my book, Travel Advisory: How to Avoid Thefts, Cons, and Street Scams]. Here, I’ll discuss overnight trips. Certainly not all overnight trains carry such risks as the following, which are surely worst cases. They’re a popular and logical mode of travel, not to be dismissed. If you plan well, you make the most of your vacation days, see a bit of countryside, meet some other interesting travelers, and save the expense of a hotel night.

My Swedish friends called me “exotic” because I had never been on an overnight train. It’s easy to find a European who has never been on an airplane, they told me, but everyone’s been on an overnight train. So when Bob and I found ourselves in Venice, Italy, ready to visit Prague in the Czech Republic, we decided to go by rail, overnight.

We boarded in late evening, and it seemed we would encounter our first train scam immediately. A large, slobbish, dreary man blocked the aisle and demanded our tickets.

“Tickets!”

He wore baggy black pants and a soggy white shirt. Nothing official, no monogram, badge, cap, embroidery, name tag, nothing to identify him. Yet, as his bulk impeded our path, we had no choice but to give him our tickets. He pointed to our reserved compartment. Thankfully, he didn’t demand money. But he didn’t return our tickets, either.

We could have been assigned to an Italian-owned wagon, or an Austrian one, possibly even a Swiss one. But we got a wagon owned and maintained by the Czech Railroad. We entered our dismal compartment and tallied up the security risks.

First though, what happened to our tickets? Bob went to find the big sour slob who had confiscated them. I could just imagine the moment a uniformed conductor would come to punch our tickets.

“But… but… we’ve already given them to the conductor!” we’d say.

“What conductor?”

“The man in black pants!”

“No tickets, no travel! Get off the train!”

Bob and the Czech ticket-taker argued in mutually exclusive languages. Bob returned without the tickets. We had nothing, not even a receipt. My turn. I tried another way. I found a Czech lady who explained: the man is our “attendant.” He keeps the tickets to show officials at border crossings. He’ll wake us in the morning, and will return the tickets then.

Okay.

Back in our dusty quarters we assessed the realistic hazards and dismissed the rest. We would not, for example, worry about knock-out gas being snuck under our door as a precursor to robbery. Bob said we wouldn’t worry about it. I merely insisted we keep the window open. Where, then, shall we put our luggage? Under the window is the obvious place, but not if we leave it open. The only other possibility would block the door.

Block the door.

We had not brought anything suitable to secure the door, but its flimsy chain would be enough. Bob said so.

I couldn’t sleep.

The gentle rocking I had imagined would seduce me to slumber was instead a rude awakening. It was jerky and ruthless, like being aroused by an earthquake. If I slept, I could be rolled like a drunk and never parse the violence of the assault from the brutality of the jolting train.

The noise from the open window was deafening. The rhythmic, metallic percussion of the tracks combined with a menagerie of whistles, screeches, and shrieks when we stopped at stations and borders. It was torment, but I wouldn’t shut the window.

Just a few days before, we had interviewed a railway police officer in Milan whose detail was theft. He claimed that most, if not all, the “gassing” tales are made up by victims too embarrassed to admit that they had slept through their own robberies. I had read an interview of a young Czech train thief who described exactly how he enters a compartment, watches his sleeping victim, slices open the victim’s pocket, and lets the wallet drop into his hand. Without gas or drugs. That sounded unbelievable to me; impossible. Surely the victim would awaken? But having experienced the dreadful noise and ceaseless motion of an unair-conditioned overnight train, I realize how horribly possible it is.

This is Part 2 of 3.   —  Part 1.   —  Part 3

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

Railway mafia groups fight over territory along the thousands of kilometers of track across Central & Eastern Europe. The most lucrative connections are those between major cities which are most frequented by foreign tourists who are filthy rich, naive, gullible, and can afford to shed some of their wealth, in the eyes of the criminals who specialize in robbing sleeping victims.

‘The mafia groups fight amongst themselves for territory and they use sleeping gas to subdue their victims,’ said the sheriff of a Polish railway station on the Polish-Czech border with over 30 years experience in his job who requested that his name be withheld. ‘They are very skilled and use the ventilation system to gas their victims or quietly inject the fast-acting gas into their cabins through a slightly opened door.’

Foreign tourists are followed and carefully watched. There is no easier place to rob them than in a train which they essentially control on some tracks way out in nowhere. They attack you when you are asleep, that’s their style and that’s their specialty.

—Central & East European CrimiScope
www.ceeds.com/cee-crimiscope [defunct]

THAT READ, we traveled exceptionally lightly for our week-long research trip to Prague. One change of clothes, computers and camera equipment, money, passports, and plastic watches each.

We boarded the Venice-to-Prague overnight train at 8 p.m. on a Saturday. After being forced to surrender our tickets to an unidentified man (who we eventually learned was our “attendant”), we were shown to a gritty compartment. Dust clumps the size of rats swirled around the floor. Sad brown floral curtains of a coarse material hung above mismatched cushions and general grime. The bunks had been opened and made up for sleeping, with bed linen that seemed fresh and clean enough. But it was stifling hot in the un-air-conditioned train, and the stale air was of suffocating stillness.

There was no choice in the sweat-smelly and sweltering compartment but to leave the window open for air, despite the deafening, rackety-clackety clamor which made sleep all but impossible. In the dark hubbub, aromas told a tactless tale. The smell of sweet wood smoke rushed in, then fresh-cut hay, and later cow manure. At every stop the train’s brakes sliced the rhythmic clatter with ear-piercing shrieks. I clamped my palms to my overly-sensitive ears in agony.

Then, stationary in a depot or switching yard, sometimes for half an hour or more, I worried about that open window. Could someone reach in and grab a bag? Voices shouted, neighboring trains clanged and clattered: but even in the relative quiet, I was afraid to drop off to sleep. And without the circulation of air, our somber cell quickly grew hot and sour-smelling.

We had read so much about East European train robbers I was, frankly, petrified.

• Bolt your door from the inside, I read.
• One common, square-hole key opens all compartment doors, I read somewhere else.
• Bring wire with which to secure your door, and tie down your belongings.
• Sleep on top of your bags.
• Don’t sleep!

What scared me most were the tales of the gassers, who knock you out in the dead of night by fumigating your compartment from under the door. Then they break in and help themselves to your belongings. My doctor friend Ann had said there was no gas she knew of that wouldn’t wake you up with its smell, or make you gag or throw up, or kill you. Was that supposed to be comforting?

I was primed for panic when aroused from a light and fitful nap by the quiet rattling of our door. I heard a key jiggle in the lock and the bolt was thrown. The door was yanked open an inch and stopped by the safety chain, which held. A flashlight shined at me through the crack and several male voices mumbled quietly.

Not very sneaky, I thought. But maybe they have knives! They couldn’t have expected as light a sleeper as I. Or—I sniffed the air—maybe they’ve gassed us, not expecting an open window to dilute the chemical.

“Passports,” Bob murmured from the bunk below me—not the night-train-novice I was. We were at the Austrian border.

Thus experienced, I was prepared for the repeat performance several hours later at the Czech border. We were not well-rested when we arrived at Prague at 9:00 in the morning.

But arrive we did, with bags and tickets intact.

This is Part 1 of 3. Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three: Getting There—With all your Marbles

All these photos are framegrabs from video; not very high-resolution. Here the victim watches as the thief, in front of him (in a gray-striped shirt) puts her hand in his pocket. In the background, another Clavelera (in gray sweater) conducts another theft.

The Offer of a Flower is a Foil for Filching

Palma de Mallorca, Spain— Bob and I trailed a trio of young women through Palma’s shopping district. Working separately but near each other, they halfheartedly approached a seemingly random selection of meandering tourists. Most ignored the women’s overtures, but one amiable couple paused with interest.

Bob filmed the scene and I alternated between watching the scam and watching Bob’s back. He was balancing a huge camera on his shoulder and I carried the ponderous tripod and brick-like battery. Neither of us could hear the exchange, if there was one, but the con artist must have made her desires clear. The male tourist had his wallet out, then replaced it in his front shorts pocket. Bob and I could see the pocket from where we stood, behind him. As we watched (and filmed), the con woman reached across the man and put her hand into his pocket! She made no particular effort to disguise her move, and the man reacted not at all. How brazen she was, and how trusting was he. How well she read him.

Bad photo, but I like the action.

Remember this face.

Suddenly, I was roughly pushed. I had failed to notice that one of the thief’s partners had observed our camera focused on her teammate. She raised her hand to push away the camera and I blocked her with my arm. Her fist crashed down on my wrist, breaking my stainless-steel watchband.

“No photo!” she shouted.

Now Bob swung around and looked at the woman through his lens.

“No photo!” she yelled again, and ineffectively waved a tissue at the camera. Then she swiveled, bent, and rose in one fluid motion, and hefted a massive rock. In a classic pitcher’s posture—or was she about to throw like a girl?—she aimed for the camera lens. A frame captured from the video makes a lovely portrait of her, rock poised in one hand, dainty bouquet of carnations in the other.

Wound up and ready to smash our camera, she bared her teeth and raised one foot.

“Hey-hey-hey!” commanded a male voice behind us, or something to that effect in the woman’s language. A cloud of dust rose and the earth shook as her boulder plunked to the ground.

With a sneer, the would-be destroyer turned and rejoined her companions, who had just finished their scam. Bob and I caught up with the victims.

“First they pretended to give us the flower,” the woman said cheerily, “but then they asked for one peseta.” She and her husband were both smiling, amused by the bold stunt and pleased to be interviewed.

“When I gave her some money, she gave it back,” the husband cut in. “She said no-no-no. And she put her hand in my pocket and the hand came out. I only lost 400 pesetas.”

That explained their jovial mood.

The Massies, British tourists, happily fall for the scam.

Palma de Mallorca has long been a favorite holiday destination for Germans and Swedes, and for Europeans in general. Many British retire to Mallorca, or have second homes there. Ferries bring daytrippers from mainland Spain, and cruise ships regularly dump sightseers by the thousands to bask in this balmy Spanish paradise. Its beaches and nightclubs are a perennial draw, and have been long before the spotlight hit Ibiza. Low-lying criminals, too, are attracted to Palma’s easy-going lifestyle and laid-back law enforcement.

“Claveleras, that’s all we do!” one of Palma’s police officers told us in exasperation. Clavel means carnation; claveleras are the thieves who use them. The police officer had stopped us from filming an incident at the claveleras’ request.

Bob's filming brazenly, from over his head. The thieves jump at the camera, then threaten me. The Massies look on, baffled and unaware that the women are thieves.

“Why do you protect them?” I asked the cop. “They’ve been here for years!”

“It’s not possible to arrest them,” the officer said. “They only took 200 euros. It’s not enough. They must take 300.”

“But they’ve been doing this for years! It’s ruining Palma’s reputation.”

“Yes. I know all of them. Their names, their addresses.”

“Then why don’t you let a tourist,” Bob said, “like me, put 400 euros in his pocket, let them take it, and then you can arrest them.”

The conversation circled unsatisfactorily, revealing firewalls between politicians, law enforcement, journalists, tourist bureau, and the unfortunate tourists. We, like the police, threw up our hands.

After all the commotion we cause, the women snatch the carnation away from the Massies.

We met Douglas and Evelyn Massie outside the fortress, yet another pair of British victims. Their nemesis was a young woman, perhaps in her 30s, who wore track pants and a jacket—an updated wardrobe.

“Would you like to go to the police station?” we asked them. “You won’t get your money back, but a police report might help you with a claim to your insurance company and we’ll translate for you.”

Another clavelera thief who doesn't like her picture taken.

At the police station we were perfunctorily handed a poorly-photocopied theft report form in English. Heading the list of common M.O.s was “woman with carnation.” The Massies duly Xed the box while Bob and I marveled at a system that could officially acknowledge and simultaneously condone such activities. After all, we’d observed this swindle for ten years: same women, same technique, same locations.

A tattered photo album was put before the Massies without comment. Page after page of female mug shots stared up from under plastic. There was the grandmother gang, and there a pair of tall sisters we’d watched. There was the Massies’ snaggle-toothed tormentor and there, grinning wryly, was our infamous rock thrower.

Our rock-thrower's mugshot is at the upper right.

The Massies huddled judiciously over their theft report and laboriously printed out in block letters a story that would likely never be read.

But their tale will be told—by the Massies and by thousands of people who have had the good fortune to visit Palma. The story begins: There was an old woman, who gave me a flower…

This is Part 3 of The Flower Gift Lift. Read Part 1   —    Part 2

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

There's a victim for every thief. Two claveleras have their backs to the camera.

Palma de Mallorca, Spain— Thirty to forty women practice this form of filching every day in Palma. They linger where the tourists are: around Palacio Almudiana in particular, and in the small cobblestone streets around Plaza Mayor. The women perform one-on-one, but they work in groups. We see them walk “to work” in gangs of six or seven, gossiping merrily along the way. As they approach their territory, they don their “uniforms,” tying dark aprons around their waists, scarves on their heads. Many are younger women, in their 30s, 40s, and 50s. The youngest eschew the scarves and, instead of aprons, tie jackets around their waists, keeping the pockets available.

At Palacio Almudiana, we planted ourselves at the end of an elevated walkway to the Moorish fortress. We had a JVC professional video camera on a tripod that day—a huge, heavy thing—and with its long fine lens we could film close-ups unnoticed at a distance.

From around a corner at the far end of the stone walkway appeared a group of six men—German tourists, we later learned. Happily oblivious, they had just toured the fortress. As they turned into the otherwise empty walkway, five women from the morning babushka brigade rushed after them, literally running, with heavy, effortful steps. The eldest woman found a victim first, grabbing the arm of one of the men and roughly poking a flower into his shirt. As she began her swindle, her colleagues, all four of them, attached themselves to four others of the men. In a jolly, holiday mood, the men allowed the women’s aggressive physical appeal without suspicion.

Examining their wallets, the men tote up the damage.

It only took about two minutes. One by one the men broke free, some wearing red carnations, some not. As they sauntered towards us on the walkway, folding and replacing their wallets, the five women regrouped behind them and disappeared around the far corner. Bob stopped three of the Germans.

“Did you lose any money?” he asked, without explaining what we’d just witnessed.

“And why would we?” one of the men challenged.

“I saw you with some thieves,” Bob said. “Count your money.”

All three brought forth their wallets and checked their contents.

“Fifteen thousand pesetas—gone!” one of them shouted. That was about U.S. $85 at the time.

“They got twenty-five thousand from me,” said another, “and now I realize how. She said she wanted a peseta and I tried to give it to her. But she returned it and now my money is gone.”

“I was pinching the wallet like so,” the third man explained smugly. “She wanted to get into the wallet, but I didn’t let go. I have all my money.”

The claveleras use whatever aggression is required to give their flower gifts.

We filmed numerous encounters by this gang and by others, in this location and around the town, on this day and over the course of ten years. Without speaking to each victim, it’s impossible to state the percentage of these thieves’ success. Even the victims aren’t always certain whether or not a few bills have been taken, or how much money they started with. Only the thieves know for sure. Clearly, it’s a worthwhile game for them.

In one brilliant piece of footage, several women can be seen earnestly engaged in their one-on-one scams. We pan from one encounter to another, close up. One of the women is seen “closing her deal,” pushing her left fistful of flowers against her opponent’s wallet. As she steps back, apparently satisfied, she loses her grip and money flutters to the ground.

The victim and thief both notice, one puzzled, the other disgusted.

In another scene, an Asian visitor smiles delightedly when a bright red carnation is tucked into his shirt pocket. The old woman, dressed in black from head to toe, raises one finger. One peseta, she requests. The tourist withdraws his wallet and offers a bill, still smiling. Taking the money, the woman raises her finger again, then returns the bill. As the Asian tourist replaces his money, the thief moves in on his wallet and a subtle battle ensues. The man’s expression begins to shift from pleasure to perplexity, then consternation. The woman, defeated, snatches back the flower and moves on.

This is Part 2 of The Flower Gift Lift. Read Part 1   —    Part 3

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

Claveleras are thieves with flowers.

Palma de Mallorca, Spain— She looks like your grandmother—possibly even your great-grandmother. With a gap-toothed smile, she offers you a single red carnation. Wordlessly, she pokes its short stem through your buttonhole. Is the old woman an unofficial ambassador of this island resort town?

“One peseta,” she pleads, or “one cent.”

Her black skirt and apron make you think of “the old country,” wherever it was your family began. Her simple cardigan sweater, dingy and pilled, gives her plump body a cozy look, a familiar look. Wisps of gray hair have escaped from the babushka tied tight beneath her chins. She is the image of trust.

The foreign coin she asks for is less than nothing to a tourist. Why not? You smile. You open your wallet, extract a small note.

Grandmother springs to action. “No, no, no,” she says urgently, as if you’re giving too much. Is the flower a gift, then? Or does she want a donation? What is she trying to communicate with such concern creasing her forehead?

She reaches for your wallet, points to your money, touches it. Whatever language you speak, she doesn’t. The international symbol for “this one” must do. Sign language and monosyllabic utterances.

A bunch of flowers and a newspaper hide her theft from the victim.

Without words, grandmother is trying to convey something. Her hands are fluttering around yours, pointing, tapping, hovering. A small bunch of red carnations is in her left fist and their spicy fragrance is intoxicating as she waves them around.

You’re focused on your wallet, your money, the old woman’s hands. What is she trying to tell you? If you’d look at grandmother’s pallid face, you’d be surprised to see such fierce concentration, such tension and determination. But you don’t look. She’s pointing, tapping. What is she trying to say?

She gives the bill back to you and you put it away. “Altra,” she insists. Finally, she taps a bill half exposed in your wallet. It’s the same one you offered in the first place! Her eyes flick up to yours for an instant. Permission sought and granted. With thumb and forefinger, the old woman removes the bill, nods her thanks, and pushes on the wallet with the bouquet. Put the wallet away now, is her implication. We’re finished.
Her last glance lacks grace, lacks the kindness you’d expect from a welcome-woman. Oh well… it was a small donation.

Or was it? It may be hours before you realize the old woman’s expertise.
With incredible skill and speed, she has dipped into your cash, snagged most of the bills, and folded them into her hand. She never takes all the notes—you’d notice. But most of them have been hooked around her third or fourth finger, expertly manipulated under the flowers, and hidden in her fleshy palm.

She’s a one-trick magician, a walk-around performer who needs an audience of one. And her audience participation act leaves many a disbelieving assistant in her wake. I need a volunteer, she may as well have said. Hold out your wallet and I’ll show you a trick. She needs no applause; her reward goes into her apron pocket.

This was only part one. Read Part 2.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

In Bangkok, seemingly corrupt police are extorting large sums from foreign visitors. In South Africa, pseudo-cops are stopping drivers and pedestrians, requesting wallets in order to see identification or “search for contraband,” then absconding. In Stockholm, thieves impersonating police lured seniors into give up their PINs at ATMs in the name of “controlling withdrawals.”

This strategy seems to have exploded recently, or at least is being recognized for what it is, or at least making it into the news.

In my book, Travel Advisory: How to Avoid Thefts, Cons, and Street Scams, I categorize thieves as either opportunists or strategists. Fake police are a specific type of strategist. They’re operating in small U.S. towns and cities as well as abroad. And it’s easier than ever to gear up for the job with fake badges and uniforms.

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THE DUPLICITOUS STRATEGIST

The strategist elite are those who make participants of their victims. Like the Palma claveleras, they’re in your face with a story. Their only goal is to walk away with your wallet. Consummate con artists, they’re the slipperiest, wiliest, and most difficult to detect. Garbed in a counterfeit persona designed to gain your confidence, they lay bait and entrap their prey: usually the unsuspecting traveler.

Pseudo Cops

These strategists concoct ingenious schemes. Who could avoid falling for what happened to Glinda and Greg? They were walking in a foreign park in—well, it could have been anywhere, this is so common—when a gentleman approached them with a camera. He asked if one of them would mind taking his picture, and the three huddled while he showed them how to zoom and where to press. Suddenly two other men arrived and flashed badges. The man with the camera slipped away while the two “officials” demanded to know if the couple had “made any transaction” with him. Had they changed money with him illegally? They would have to search Glinda’s bag; and they did so, without waiting for permission.

“It all happened so fast,” Glinda told me a few days later, “I knew something wasn’t right, but I didn’t have time to think.” The “officials” absconded with Glinda’s wallet, having taken it right under her nose. In variations on this theme, the pseudo cops take only cash saying it must be examined, and they may even offer a receipt. Needless to say, they never return and the receipt is bogus.

On first impression, the pseudo cops’ scam is believable; their trick requires surprise, efficiency and confusion: they don’t allow time for second thoughts. Theirs is a cheap trick, really. They depend on a fake police shield to gain trust; they can’t be bothered to build confidence with an act. Authority is blinding, and that’s enough if they’re fast. It’s a thin swindle, but it works.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Seven: Scams—By the Devious Strategist

Halliburton aluminum luggage. Goes anywhere.

I’m sure it sounds obsessive to mention the necessity of onboard watchfulness when you fly. The likelihood of theft while on an aircraft is low, granted; but it’s unpredictable, and that’s the problem. If you’re carrying valuables, say cash, jewelry, even credit cards, you may as well continue with your precautions. The risks are to the carry-on items you can’t see: those in the overhead compartment can be ransacked practically under your nose—or above your nose. Those under the seat in front of you are vulnerable if you sleep or leave them while you get up. [Read Kayla's experience, below.] I want to stress that these are low-probability scenarios, especially if you’re not traveling alone. Your degree of precaution must harmonize with your comfort level and the value of the items you carry.

Sadly, suitcases are occasionally compromised while in the airlines’ possession. The odd unscrupulous employee needs only the moment of opportunity. It’s well-known that most luggage locks are next to useless. Keys are generic, and even combination locks have certain pressure points which free latches.

Bob and I believe in hard-sided luggage. The ones we use are aluminum, made by Zero Halliburton. They’re not for everyone, being both heavy and expensive. But when our bags were forced with a crowbar or other tool somewhere on the nether tarmac of the Miami airport, the locks and hinges held tight. Shiny scars in the seam, as if gnawed by a metal-eating mouse, were the only evidence of serious tampering.

Who's throwing your luggage around?

As we watch our silvery Halliburtons trundle off toward baggage handlers in Lusaka, in Santiago, in Mexico City, filled with sound and video equipment or perhaps with our favorite shoes from Florence, we’re eternally grateful for and confident in their sturdy locking mechanisms. Even more so after trying desperately and failing to break into our own locked suitcase when it jammed once in London.

Of course bags like these do call attention to themselves and an argument can be made for using inexpensive luggage. One world-traveling couple we met swore by the cheap stuff. After repeated thefts from their Louis Vuitton cases at Heathrow airport, they resorted to department store brands, buying new bags every year or so. A small price to pay, they say, given the cost of their trip and value of their belongings. That’s their argument, but I don’t buy it. I say buy the best bags you can find and afford and use their locks [whenever possible].

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Three (part-e): Getting There—With all your Marbles

Theft on a plane

“Kayla,” a 15-year-old girl, told me how her wallet was stolen on a cross-country flight. Her mother and sister supported Kayla’s story. The thief was a 35ish woman sitting next to her. In the middle of the flight, the woman bent down and pretended to be digging in her purse. But Kayla felt something and looked, and could see that the woman was digging in her (Kayla’s) purse. Kayla said she was too scared to say anything. The woman got up and went to the bathroom. Kayla checked her purse and found that her wallet was gone. She told her mother. Then she and her mother told a flight attendant. The flight attendant found the wallet in the bathroom, missing only Kayla’s cash. Kayla was still too afraid to say anything to the thief. When the plane landed, the woman just left.

A little background, as reference for my next post:

A skimmer is a battery-operated device smaller than a deck of cards with a slot for swiping credit cards. It reads and stores data embedded in the magnetic strip on the back of the card. Restaurant waiters are the typical recruit, given the contraption and requested to swipe each credit card as they take customers’ payments. At the end of the shift, the data collector shows up with a computer and downloads the skimmer’s memory, which might hold the information from a hundred or more cards.

This is effective data collection; and the waiters—for the data collector solicits many of them—may not even understand the purpose of the exercise for which they receive a nice little tax-free chunk of change. Restaurant and service station employees are reportedly earning over $100 for each credit card they skim.

Meanwhile, the customer has no way of knowing that his credit card has been skimmed. Some privacy advocates and security experts recommend that you never let your credit card out of your sight. I find this advice impractical to the point of impossible, but it’s a question of compromise: convenience in exchange for risk. Each of us must decide where to live along that scale. While I might hand my credit card over to a waiter for processing, you might decide to follow him to the charge machine and supervise the transaction.

Excerpt from Travel Advisory: How to Avoid Thefts, Cons, and Street Scams
Chapter Nine: You’ve Got a Criminal Clone

• • • Yeah. That was then. Wait ’til you read about now!